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Hotel portal de reyes

Property class: 3

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Photo gallery for Hotel portal de reyes

A hotel courtyard with a swimming pool, outdoor seating, and a multi-story building with balconies.
A well-maintained outdoor patio area with a pool, surrounded by a white wall and lush greenery.
A room with a large window, two white chairs with cushioned seats, and a small round table.
A gym with weightlifting equipment, including a squat rack and barbells.
A hotel room with a large bed, a ceiling fan, a small table with chairs, and a view of the outside through large windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Gym
  • Business services
The current price is $83
$69 nightly
$83 total
Total with taxes and fees
Oct 27 - Oct 28

Explore the area

View in a map
9 Av. Juárez Pte., San Juan del Río, QUE, 76800
  • Place, Senor del Sacro Monte Temple
    ‪3 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪5 min walk‬
  • Place, Fundadores Square
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a small round table with chairs, and an air conditioning unit on the wall.

Junior Suite

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A hotel room with two beds, a ceiling fan, an air conditioning unit, a bedside table with a lamp, and a window with curtains.

Deluxe Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room, Garden View

A hotel room with two beds, a ceiling fan, a wooden headboard, and a nightstand with a lamp.

Classic Double Room, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

A hotel room with a large bed, a ceiling fan, a small table with chairs, and a view of the outside through large windows.

Comfort Suite

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
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4.1 out of 5, Very good, 784 reviews
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The price is $83
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

San Juan del Río

With a stay at Hotel portal de reyes in San Juan del Río (Centro Histórico), you'll be steps from Senor del Sacro Monte Temple and 5 minutes by foot from Nuestra Senora de Guadalupe Church. .This hotel is 20.6 mi (33.1 km) from Vinedos La Redonda and 31.6 mi (50.8 km) from Corregidora Stadium.

What's nearby

  • Senor del Sacro Monte Temple - 3 min walk - 0.2 miles
  • Nuestra Senora de Guadalupe Church - 5 min walk - 0.3 miles
  • Fundadores Square - 5 min walk - 0.3 miles
  • TecMilenio University San Juan del Rio Campus - 17 min walk - 0.9 miles
  • Corregidora Stadium - 45 min drive - 41.7 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬1 min walk
  • ‪Parrilla La Queretana - ‬2 min walk
  • ‪Café "La Parroquia", San Juan del Río - ‬4 min walk
  • Restaurant Hotel Portal De Reyes
  • ‪La Parroquia (paleteria & Fuente De Sodas) - ‬4 min walk

About this property

Hotel portal de reyes

Hotel portal de reyes offers 60 accommodations with private hot tubs and complimentary toiletries. Business-friendly amenities include desks and safes. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Treat yourself to a stay in one of the 60 guestrooms, featuring private hot tubs. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
You can enjoy a meal at the restaurant serving the guests of Hotel portal de reyes , or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:30 AM.
Bar taurino - Onsite bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • bar taurino

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Hotel portal de reyes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 4 out of 55 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y servicio excelente, el único inconveniente es que se escucha mucho el flujo de agua de descarga entre cuartos
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excelente el servicio, desde limpieza, atención y mucho más, felicidades
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno y el restaurante ayuda mucho
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
No había agua caliente, era un problema para bañarse con el agua tibia a fría, muy malas las llaves de la regadera
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar para descansar y el servicio es excelente 👌
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel sobrevendio las habitaciones, cuando llegasmo no sdijeronq que tno teniamos ya habitacion por una sobreventa por parte de la aplicación, y nos mandaro a otro hotel hermano, el cual no es de la misma categoria.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno incluido no es muy basto pero no está tan mal. El personal es muy amable tanto en recepción como en el restaurante. El estacionamiento no está techado pero es cómodo directo a la propiedad, la habitación tiene buen tamaño y está cómoda pero hace falta aire acondicionado. El baño está bien.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Únicamente en el restaurante en el desayuno si nos hicieron esperar demasiado porque el papel que se debe de recoger en el lobby, no lo solicite pero el mesero me comentó que el lo pediría Bueno pasaron más de quince minutos y nada hasta que me paré y lo fuí a solicitar
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, muy recomendable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel y limpio, solo que nos cobraron unp poco más de lo que marcaba la aplicación
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo 1 comentarios en la página del Internet dice que tiene tina de hidromasaje y no es así, de hecho yo les pregunte en recepción y me dijeron que no habia.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitivamente no regreso, según podíamos pedir servicio al cuarto y ni los teléfonos servían, en una habitación no había agua fría, tuvo qué ir el de mantenimiento y, qué incómodo es eso, en otra habitación no había secadora, no ponen shampoo, ponen 2 jaboncitos que ni espuma hacen, cuando reclamé la primera vez el Sr dijo ser solo un empleado y no podía hacer nada, el gerente jamás intervino y la Sra de recepción solo dijo que " Una disculpa y ya" creo no es una respuesta a un huesped al cual no le cumplieron lo que promete en su página. Lo único bueno de este viaje fue el personal del restaurante y la comida. Pero uno puede ir como comensal sin estar hospedado en ese pésimo lugar. Si tienen oportunidad de reservar en otro lado seria mejor. Espero que lo escrito aquí sirva para que mejoren sus instalaciones. Saludos.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Las camas ya caducaron Están fatales
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😅había un poco de
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
En general bien, el personal muy amable y muy rico el desayuno.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Me tocó una habitación donde se oían como lavaban los platos a las 5:30 am y como hacían el desayuno Me dijeron una habitación con vista al patio y la ventana daba al edificio En si el servicio bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Que el lugar está céntrico
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN ATENCION Y PERSONAL
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Stayed 1 night in May 2026
Verified review

2/10 Terrible

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026