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Hotel Criol

Property class: 3.5

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Photo gallery for Hotel Criol

Terrace/patio
Lobby
Library
Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk
Daily full breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
$82
$69 nightly
$82 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, individually decorated, desk

Standard Double

9.2 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | Premium bedding, in-room safe, individually decorated, desk

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe | Premium bedding, in-room safe, individually decorated, desk

Deluxe

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Terrace/patio
Hotel Patio Santiago
Downtown Querétaro
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 493 reviews
$102 nightly
The price is $122
Apr 22 - Apr 23
Total with taxes and fees
Hotel Patio Santiago

About the neighborhood

Querétaro

With a stay at Hotel Criol, you'll be centrally located in Querétaro, a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. .This hotel is 0.1 mi (0.2 km) from Ignacio Mena Rosales House of Culture and 0.1 mi (0.2 km) from Plaza de Armas.

What's nearby

  • Casa de la Zacatecana Museum - 2 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪El Jardin De Azu - ‬2 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Alda Café - ‬2 min walk
  • ‪Maruca - ‬2 min walk

About this property

Hotel Criol

Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Hotel Criol, enjoy a satisfying meal at the restaurant. Full breakfasts are served on weekdays from 8:00 AM to noon and on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge on weekdays between 8:00 AM and noon and on weekends between 9:00 AM and 1:00 PM.
Hotel Criol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot enough, but i would have liked better coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Stayed 1 night in Dec 2025

6/10 Okay

Melodie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
this hotel is in a great location but the floor was not clean in our room, the linens were not that great and we had bugs around our sink area. its in a great part of town and the staff is nice but its a 2.5 hotel at best.
Stayed 1 night in Dec 2025

8/10 Good

DANIEL, sacramento

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Papa M.

Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities
Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025

4/10 Poor

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t fix the issue of no hot water in the shower or the hot tub, very disappointing and thy could not offer us another room.
Stayed 1 night in Dec 2025

10/10 Excellent

nelson

Stayed 1 night in Nov 2025

6/10 Okay

Carol

Traveled with group
This was an okay stay, I’ve had better. No breakfast included where other hotels do offer this. No hot water one day. The staff did try to make experience better but unfortunately a little to late
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities
All seems great except there are no windows at all in the room ..
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great; staff was wonderful and the airport transfer was right on time
Stayed 1 night in Oct 2025

10/10 Excellent

Shilpa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Sep 2025

10/10 Excellent

Juliana

Stayed 1 night in Sep 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Rashmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Agustina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff super friendly and accommodating to my need. We will stay again
Stayed 1 night in Aug 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025