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El Relox Hotel & Spa

3.0 star property

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Photo gallery for El Relox Hotel & Spa

Interior detail
Interior detail
Aerial view
Interior detail
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
8 Morelos Norte Centro, Tequisquiapan, QUE, 76750
  • Place, Tequisquiapan Handicraft Market
    ‪3 min walk‬
  • Place, Church of Santa Maria
    ‪3 min walk‬
  • Place, Ezequiel Montes Street Market
    ‪3 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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The price is $126
Mar 8 - Mar 9
Total with taxes and fees
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About the neighborhood

Tequisquiapan

With a stay at El Relox Hotel & Spa in Tequisquiapan (Downtown Tequisquiapan), you'll be steps from La Pila Park and Ezequiel Montes Street Market. .This hotel is 0.2 mi (0.3 km) from Tequisquiapan Handicraft Market and 0.2 mi (0.3 km) from Church of Santa Maria.

What's nearby

  • La Pila Park - 1 min walk - 0.1 miles
  • Tequisquiapan Handicraft Market - 3 min walk - 0.2 miles
  • Church of Santa Maria - 3 min walk - 0.2 miles
  • Ezequiel Montes Street Market - 3 min walk - 0.2 miles
  • Plaza Miguel Hidalgo - 17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 42 min drive

Restaurants

  • ‪La Charamusca Cafe y Tertulia - ‬4 min walk
  • ‪Kpuchinos - ‬3 min walk
  • ‪3/4 Cocina De Brasa - ‬2 min walk
  • ‪Freixenet Wine Bar - ‬3 min walk
  • ‪Las Brasas (La Valentina) - ‬2 min walk

About this property

El Relox Hotel & Spa

El Relox Hotel & Spa offers 99 accommodations with irons/ironing boards and ceiling fans. 32-inch plasma televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 99 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.
Enjoy a meal at El mirador or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
El mirador - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 170 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El mirador

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1917
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot springs

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Hotel El Relox Tequisquiapan
El Relox Tequisquiapan
El Relox
El Relox Hotel & Spa Hotel
El Relox Hotel & Spa Tequisquiapan
El Relox Hotel & Spa Hotel Tequisquiapan

El Relox Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 227 reviews
Rating 8 - Good. 91 out of 227 reviews
Rating 6 - Okay. 50 out of 227 reviews
Rating 4 - Poor. 15 out of 227 reviews
Rating 2 - Terrible. 13 out of 227 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, property conditions & facilities

Big mistake removing the sauna!!!

Remove the sauna / vapor Big Mistake Ever !!!
Stayed 5 nights in Aug 2022

6/10 Okay

Rosenda

Stayed 3 nights in Aug 2022

4/10 Poor

Jose Francisco

Disliked: Staff & service, property conditions & facilities

Awful experience!!!!!!

Roaches in the bed an bath ventilator not in sink with the lights phones did not work front desk did not present the room no water in the room for overnight no iron board iron in the room safe box had no key. Restaurant not enough personnel, dishes in the buffet old service on the menu took to long.
Stayed 2 nights in May 2022

6/10 Okay

RORY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Enrique Rojas

Stayed 1 night in Aug 2021

4/10 Poor

Tonje Indreraak

Liked: Room comfort
Disliked: Cleanliness, staff & service
Very low levels of service, but centric place. Cleanliness way below Covid-standards, this could easily be fixed by the hotel if they were more service minded.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice gardens and fountains. Very, very friendly staff, although there isn't anyone walking around checking on you, you have to either call or go to the front (E.g., drinks by the pool). Great location and feels safe. Even though it's a 'spa', there isn't anyone actually there and the hotel just calls someone to come. Very relaxing!
Stayed 1 night in May 2021

10/10 Excellent

Ana karla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good choice.

El Relox has a GREAT location, right in town, and easy walking to everything. The convenient and secure parking is welcome. The rooms and common areas are all clean. We didn't use the restaurant, so can't really comment. The hotel seems to be popular with families, but there was no undesired noise.
Stayed 1 night in Aug 2020

6/10 Okay

KRISTIAN

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Edgar

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, precio, calidad e instalaciones
Stayed 2 nights in Aug 2019

8/10 Good

Gabriel O

Liked: Cleanliness, staff & service

Good city escape!

Great place, walking distance from everything you need in Tequis, the hotel is old but nice for the weekend.
Stayed 2 nights in Apr 2019

4/10 Poor

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

El peor servicio de todo su personal !!

El peor servicio que he tenido en años !! Mucho del personal no le importa nada de atencion , restaurante, bares , albercas , todos con la peor actitud de servicio , y toallas con hoyos !!
Stayed 1 night in Mar 2019

8/10 Good

Corbin

Liked: Cleanliness, staff & service, room comfort

Visit to Tequisquiapan

We enjoyed our stay in Tequisquiapan. Hotel El Rolex has beautiful gardens. The hotel is old and run down but the rooms are clean. Sadly for us, the swimming pool was too cold to swim in. Other guests seem to feel free to play very loud music when they are around the pool, so we were glad we had earplugs. The proximity of the hotel to the plaza is great!
Stayed 3 nights in Mar 2019

10/10 Excellent

maura

Stayed 1 night in Jun 2022

4/10 Poor

Jorge alberto

Traveled with partner
Liked: Staff & service
Es un hotel tan sencilllo, las camas son incómodas y se escucha absolutamente todo de las otras habitaciones, la verdad no me gustó!!
Stayed 1 night in May 2022

8/10 Good

Jose Luis Martinez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra primera visita al Relox, me gustó, lo recomiendo cuenta con estacionamiento, algo complicado encontrar en Tequis. amplias instalaciones, me encantaron los jardínes, las habitaciones muy limpias. personal amable.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien
Stayed 1 night in May 2022

6/10 Okay

Octavio

Desagradable

La verdad muy mal, el acceso al hotel muy difícil al momento de reservar no nos comentaron , la habitación ya muy deterioradas, Los colchones viejos almohadas muy mal.. En si para el costo no hay ni agua en la habitacion , hay que ir por allá al otro edificio y es de garrafón rellenado !!
Stayed 1 night in May 2022

8/10 Good

María del Socorro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Alejandra

Traveled with family and small children
Disliked: Cleanliness, staff & service
Cuidados sus jardines
Stayed 2 nights in May 2022

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente que atiende es muy amable y servicial
Stayed 2 nights in May 2022

4/10 Poor

Luis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Muy bonitas instalaciones pero descuidadas, nuestra habitación olía feo, durante toda la estancia a orines, nos salió una cucaracha. Pedí por mail dos veces una sola de ducha que ofrecieron llevarme al responder mi primer mail, me n un segundo mail, la volví a pedir y nunca la llevaron. Gracias
Stayed 3 nights in Apr 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

de rol

muy limpio, las instalaciones con excelente mantenimiento. La cafetería (bar) excelente.
Stayed 2 nights in Apr 2022