A stay at El Jardin de la Abuela places you in the heart of Querétaro, within a 15-minute walk of Aqueduct of Santiago de Querétaro and Casa de la Zacatecana Museum. .This hotel is 0.4 mi (0.7 km) from Convent and Temple of Santa Cruz and 0.5 mi (0.8 km) from Temple of Santa Cruz.
What's nearby
Plaza de Armas - 3 min walk - 0.2 miles
Zenea Garden - 5 min walk - 0.3 miles
Alameda Hidalgo Park - 9 min walk - 0.5 miles
Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
Josefa Ortiz de Domínguez Auditorium - 17 min walk - 0.9 miles
Getting around
Queretaro Intl. Airport (QRO) - 39 min drive
Restaurants
El Mesón de Chucho El Roto - 5 min walk
Restaurante 1810 - 4 min walk
Gorditas Del Portal - 3 min walk
Carola - 1 min walk
Tortas "Alex - 3 min walk
About this property
El Jardin de la Abuela
El Jardin de la Abuela offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
Make yourself at home in one of the 7 air-conditioned rooms featuring Smart televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.
Guests will find features like a virtual front desk.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Soundproofed rooms
Conveniences
Hair salon
Virtual front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
Smooth flooring in room
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Premium bedding
Select Comfort mattress
Bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with premium cable channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
More
Access via exterior corridors
Air conditioning
Heating
Individual furnishings
Mobile key entry
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 1500 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: MXN 250.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
El Jardin de la Abuela Hotel
El Jardin de la Abuela Querétaro
El Jardin de la Abuela Hotel Querétaro
El Jardin de la Abuela Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 9 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 9 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 9 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
9.6/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
8.6/10
Property conditions & facilities
Reviews
4/10 Poor
Lilliana
Traveled with family
Mar 13, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
It is not a comfortable place, it has no windows, no table and chairs, I do not park which is very difficult, you have to go around a lot looking for a place far from the venue and walk to it, we really do not recommend it unless you are only going to sleep.
Lilliana
Stayed 1 night in Mar 2023
4/10 Poor
araceli
Nov 12, 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
Servicio impersonal
Decepcionada, no hay recepción, solo te mandan un código para el accesos al hotel. Eso sí al día siguiente empiezan a correrte desde las 11am, les hice ver (todo por WhatsApp) que la reserva establecía la salida a las 12. Me insistieron con la puntualidad por qué a las 12 se desactiva el código de acceso y ya no puedes entrar. No volveré .
La ubicacion, la practicidad para llegar y salir, muy comoda la habitacion
Lo unico que sugiero es que pongan una puerta bien para el baño
Pero excelente