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Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5 star property

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Business Room, 1 King Bed | 1 bedroom, soundproofing, iron/ironing board, travel crib
Reception
Business Room, 1 King Bed | 1 bedroom, soundproofing, iron/ironing board, travel crib
Front of property
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
363, Boul. Charest Est, Québec City, QC, G1K 3H3
  • Place, Quebec City Convention Center
    ‪8 min walk‬
  • Place, Théâtre Capitole
    ‪10 min walk‬
  • Place, Grande Allée
    ‪13 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | 1 bedroom, soundproofing, iron/ironing board, travel crib

Business Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, soundproofing, iron/ironing board, travel crib

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, travel crib

Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Québec City

With a stay at Hôtel du Jardin by Les Lofts Vieux-Quebec, you'll be centrally located in Québec City, within a 5-minute drive of Quebec City Convention Center and Quebec City Town Hall. .This hotel is 1.6 mi (2.6 km) from Château Frontenac and 1.2 mi (1.9 km) from Quartier Petit Champlain.

What's nearby

  • Quebec City Convention Center - 8 min walk - 0.5 miles
  • Théâtre Capitole - 10 min walk - 0.6 miles
  • Parliament Building - 12 min walk - 0.7 miles
  • Grande Allée - 13 min walk - 0.7 miles
  • Château Frontenac - 20 min walk - 1.1 miles

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬2 min walk
  • ‪Le Bureau de Poste - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Les Salons d'Edgar - ‬4 min walk
  • ‪Kundah Hotel - ‬3 min walk

About this property

Hôtel du Jardin by Les Lofts Vieux-Quebec

Hotel in Québec City, near Château Frontenac
Hôtel du Jardin by Les Lofts Vieux-Quebec offers 19 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Québec City hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 19 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a picnic area.
Featured amenities include express check-in, express check-out, and luggage storage.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Elevator (48 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Renovated entire property - May 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 300.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 139016, 2026-08-31

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auberge L'Autre Jardin Hotel
Auberge L'Autre Jardin Hotel Quebec
Auberge L'Autre Jardin Quebec
l`Autre Jardin Hotel Quebec City
Lofts Charest Hotel Jardin Quebec
Lofts Charest Hotel Jardin
Lofts Charest Jardin Quebec
Lofts Charest Jardin
Hotel Jardin Quebec
Jardin Quebec
Hôtel Jardin Quebec

Hôtel du Jardin by Les Lofts Vieux-Quebec Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 395 out of 813 reviews
Rating 8 - Good. 295 out of 813 reviews
Rating 6 - Okay. 72 out of 813 reviews
Rating 4 - Poor. 31 out of 813 reviews
Rating 2 - Terrible. 20 out of 813 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mathieu

Stayed 1 night in Jun 2025

6/10 Okay

Coreen

Expected maid service. It was not pleasant come back to room with unmade bed and dirty towels.
Stayed 2 nights in Aug 2025

8/10 Good

Hugo

Stayed 1 night in Aug 2025

8/10 Good

MAXINE

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Negar

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quietist hotel I've ever stayed in. Athletic people can walk to and through the old town without problem. Surrounding area has night life without tourists.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Below Average

Below average experience. I don’t think I’ll stay again there.
Stayed 2 nights in Aug 2025

6/10 Okay

Mo

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No bathroom slippers, toothbrush & toothpaste there wasn't a lobby and their behaviour wasn't friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Yiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gooood
Stayed 2 nights in Jul 2025

6/10 Okay

Elie

Liked: Staff & service
room was okay
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay in a convenient location.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, comfortable bed and bedding. No parking on site, the closest parking is very walkable however since the hotel is in a busy downtown area we had to park a bit further.
Stayed 1 night in Jul 2025

8/10 Good

Rutu Sadaykumar

Stayed 2 nights in Jul 2025

4/10 Poor

Yewon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The room itself is really nice but the staff were very rude and not helpful. ALSO the hotel doesn't come with water bottles... like every hotel I've been to provides at least 2 water bottles.
Stayed 3 nights in Jun 2025

8/10 Good

Josée

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Easy check-in and room was exactly as advertised! Mini-fridge was a pleasant surprise.
Stayed 4 nights in Jun 2025

8/10 Good

Ingrid

Stayed 2 nights in Jun 2025

8/10 Good

Aliakbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jun 2025

4/10 Poor

Marc-André

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They have absolutely no security. The deadbolts are FAKE they do not lock! They had masterlock keyboxes BELOW EACH DOOR This is unacceptable, beyond unsafe. I guessed the code to the locks and guessed the code to other people's rooms. AVOID. Nice rooms tho, bad pillows but ok I guess Also: the fire alarm was triggered at night, the staff stayed inside the whole time like they had never rehearsed for a fire alarm before. Your building might be on fire, GET OUT
Stayed 1 night in May 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025