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Hotel Citadelle

Property class: 3

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Photo gallery for Hotel Citadelle

A hotel room with a large bed, a desk, a chair, a TV, and a small table with a vase of flowers.
A breakfast setting with a wooden table, chairs, a coffee machine, and a variety of breakfast items.
A kitchen with wooden cabinets, a large island, a stone wall, and hanging lights.
A cozy living room with a fireplace, a sofa, and a dining area with wooden cabinets and a kitchen in the background.
A spacious kitchen with a large island, wooden cabinets, and a stone fireplace.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $75
$63 nightly
$75 total
Total with taxes and fees
Nov 20 - Nov 21

Explore the area

View in a map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Place, Aréna Gaétan-Duchesne
    ‪8 min walk‬
  • Place, Maison O'Neill
    ‪2 min drive‬
  • Place, Boisé Lorettain
    ‪5 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with curtains, a painting on the wall, and a bedside table with a lamp.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(110 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a vase of flowers.

Double Room, 2 Double Beds

7.4 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

A hotel room with a large bed, a sitting area with a chair and a table, a television, and a bathtub with a red flower arrangement.

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

A room with two beds, a sofa, a chair, and two wall-mounted lamps.

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

A hotel room with two beds, a television, a small refrigerator, and a nightstand with a lamp.

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Economy Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Nov 5 - Nov 6
Total with taxes and fees
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About the neighborhood

Québec City

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. .This hotel is 6.4 mi (10.3 km) from Château Frontenac and 6 mi (9.6 km) from Quebec City Convention Center.

What's nearby

  • Aréna Gaétan-Duchesne - 8 min walk - 0.5 miles
  • Maison O'Neill - 2 min drive - 1.0 mile
  • Boisé Lorettain - 5 min drive - 1.4 miles
  • Quebec City Convention Center - 13 min drive - 6.2 miles
  • Château Frontenac - 14 min drive - 6.7 miles

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Espace Pickleball - ‬4 min drive

About this property

Hotel Citadelle

Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2027-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple stay, nothing complicated required. Quiet and pleasant hotel to stay at. Would recommend to others!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
room was very clean, staff was extremely helpful and understanding.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Not much to say it’s a motel room was clean, bed was comfy outside in the back was a little rough all in all was fine
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and comfy. I had a great time at this location, definitely recommend it
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The price is low, and it shows. The hotel desperately needs better management and better staff. The inside was just as filthy as the outside.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Guy at the front desk was amazing very fast check in and clean rooms
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel without breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Easy check in, comfortable, easy check out.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Reception dirty carpet and old everything with missing lamps ,room clean and restaurants and stuff around
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
good for short term stay, price is affordable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy parking, checking in and out. We enjoyed our stay.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean room, courteous staff. The hotel is a bit dated but the price was excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay, humble staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and peaceful
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

It was fine for the price.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
The room had smell without any proper ventilation . Thanks
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place easy to find and decent price
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, and comfortable speaking English, which was appreciated.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a night
Stayed 1 night in Sep 2025