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Hotel Ermitage

2.0 star property

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Photo gallery for Hotel Ermitage

Classic Room, Multiple Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Combined shower/tub, hair dryer, towels
Exterior
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$86
$73 nightly
$86 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room

8.6 out of 10
Excellent
(11 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Classic Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi

Economy Plus Room

8.0 out of 10
Very good
(57 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Studio

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Québec City

A stay at Hotel Ermitage places you in the heart of Québec City, within a 15-minute walk of Château Frontenac and Quebec City Town Hall. .This hotel is 0.4 mi (0.7 km) from Quebec City Convention Center and 0.5 mi (0.9 km) from Quartier Petit Champlain.

What's nearby

  • Citadel of Quebec - 3 min walk - 0.2 miles
  • Grande Allée - 3 min walk - 0.2 miles
  • Quebec City Town Hall - 5 min walk - 0.3 miles
  • Quebec City Convention Center - 5 min walk - 0.3 miles
  • Château Frontenac - 7 min walk - 0.4 miles

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬4 min walk
  • ‪1608 - ‬5 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪La Bûche - ‬2 min walk

About this property

Hotel Ermitage

Victorian hotel in Québec City
Hotel Ermitage offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
This smoke-free hotel has 3 floors in 1 building and offers bellhop services.
Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25 per night)
  • Limited onsite self parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Property Registration Number 2026-08-31, 063210

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Hotel Ermitage Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 285 out of 805 reviews
Rating 8 - Good. 290 out of 805 reviews
Rating 6 - Okay. 150 out of 805 reviews
Rating 4 - Poor. 47 out of 805 reviews
Rating 2 - Terrible. 33 out of 805 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeannie Bee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

GLORIA

Stayed 2 nights in Oct 2025

10/10 Excellent

Hatef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, easy to checkin and checkout
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Good location, parking in the back($25/d). Did not have a microwave but was able to use the one across the street in an associated hotel Acadia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location for sightseeing in old town Quebec City
Stayed 1 night in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellently located. There are lots of shops, bars and restaurants just minutes away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Old Quebec

Very nice place, very quiet and it’s in the very center of all, near all the great attractions and restaurants… the only thing is that there is no parking available…
Stayed 2 nights in Oct 2025

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good communication. In old town, very walkable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Charming and perfectly located, the Hotel Ermitage was in an excellent location in Old Quebec!
Stayed 5 nights in Oct 2025

6/10 Okay

Nhung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have to pay for parking
Stayed 3 nights in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness
Great location, bit of a Fawlty Towers, the rooms are very dated, the room door deadbolt wouldn’t work, sink in the bedroom not the bathroom. Bed was very comfortable and communication was great. Would have no problem staying here again for short stays
Stayed 1 night in Oct 2025

6/10 Okay

Lorraine

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Desperately needs updating Bathroom fan was taped to the ceiling very old and depressing. Stair carpet had seen better days. Our room was on the fourth floor and we had no way to adjust the heat which was 76 in October way too warm. Bed was comfortable.
Stayed 3 nights in Oct 2025

8/10 Good

Greig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff - self check-in. Radiator on constantly making room a sauna. 12 inches from foot of bed to tv wall. Someone knocked on our outside window at 10 am. Dirty shower, shower door, toilet, and sink - which was in room not bathroom. Could hear people walking above us all the time.
Stayed 2 nights in Oct 2025

8/10 Good

Lisa, St. Davids

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our visit to Quebec City. Walkable to lots of restaurants and attractions. Room was clean and spacious but thin walls. Can hear guests outside the room. Also rooms can do with a bit of updating.
Stayed 3 nights in Oct 2025

8/10 Good

Melanie

Liked: Cleanliness
Very large room. Clean, but older property. Unmanned desk, but sister hotel 1/2 a block away was very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Perth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Walking distance to centre of Old Quebec.
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was wonderfully located, easily walkable to the Places D'Armes as well as the Citadel and Plains of Abraham. The local dining options were numerous. Unfortunately the hotel itself was in dire need of some TLC and apart from the cleaning lady, we only met a reception member from another hotel once, who only came because we had to call the help number. It felt very impersonal.
Stayed 3 nights in Sep 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception desk friendly and directed us to parking space. Parking convenient behind hotel. Room small but clean. Bed comfortable, bathroom clean, air conditioning great. Wifi sporadic. Good spot for walking around old Quebec
Stayed 2 nights in Sep 2025

4/10 Poor

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, the building is decent, and in a very walkable location, however, the room was dirty, the bathroom had clearly not been cleaned in some time (hair stuck all over the bathtub and shower tiles, toothpaste smears on the sink, gunk gathering in the corners of the tub, either black mold or bugs up high on the ceiling). The furniture was dusty and dirty. The front desk is not manned, you have to call a number to try and reach someone. Would not stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Cathryn

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Shabby room. Leaking bathtub and worst…a hole in the ceiling above the toilet which began leaking overnight. Too bad…could be a nice little Parisian feeling small hotel with a little more love and attention to detail.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Traveled with group
Disliked: Staff & service
Situated in the old town.
Stayed 1 night in Sep 2025

6/10 Okay

Elaine

Traveled with partner
I really liked the location for it's proximity to shopping and cultural sites. I found the room to be in need of an upgrade. The bathroom door was difficult to open as it dragged against the flooring, the room only had one chair to sit in.
Stayed 2 nights in Sep 2025

8/10 Good

steve

Traveled with partner
Liked: Cleanliness
Great spit for exploring old quebec
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Nifty old hotel in Old Quebec City.
Stayed 1 night in Sep 2025