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Casa Dona Susana

3.5 star property

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Photo gallery for Casa Dona Susana

Restaurant
Exterior
Front of property
Reception
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
The current price is $97
$80 nightly
$97 total
Total with taxes and fees
Jun 16 - Jun 17

Explore the area

View in a map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Puerto Vallarta

With a stay at Casa Dona Susana in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Los Muertos Pier. .This beach hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.4 mi (2.3 km) from Malecon.

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 miles
  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Cuale Island - 5 min walk - 0.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Tuna Azul - ‬1 min walk
  • ‪Pancho's Takos - ‬2 min walk
  • ‪Margarita Grill - ‬2 min walk
  • ‪Republic - ‬2 min walk
  • ‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

Casa Dona Susana offers 42 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Casa Dona Susana has a restaurant on site.
Room service is available.

All inclusive details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Casa Dona Susana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes had a great stay have stayed here before and will stay again
Stayed 4 nights in Mar 2026
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities
Location was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Fantastic hotel for the price - the all-inclusive option was a nice plus as well.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Good parnership with other hotels around it, including in front of the beach
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Brian Peter

Liked: Cleanliness
We enjoyed our stay there. Pool was great snd location is wonderful
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Enjoyed our stay very much.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patricia Alejandra Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very friendly and welcoming.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer like the area the charm and the friendly staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, nice and friendly staff☺️
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Wonderful staff!
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Ken and Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Amenities
Great location. Surprisingly quiet at night.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very accommodating. Wonderful pool and food/bev service. Clean rooms, great hot water and cool AC. Rooms are on the smaller side but ideal for solo traveller who plans to be outdoors! Easy check in and out and fantastic location!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anthony J

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a good stay. I enjoyed I was able to know the area well becuase of my hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed in this hotel 4 times now and would definitely stay again, it’s location is great and the staff are always friendly and helpful
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Gail

Liked: Amenities
The staff was very nice.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Everything went smoothly during my stay.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
room always clean, hard working staff everywhere,great food and drinks.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel that is a quiet respite, yet in the heart of the action.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room if a bit compact, quiet, AC worked fine, room was clean, location was great.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient , perfect location and the staff members were great.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The room was clean, though quite small. The staff members are always friendly and helpful.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Dominic

Liked: Property conditions & facilities
Nice and quiet place. Perfect location. Rooftop terrace very nice. Standard room very small, in need for renovational and with little space for clothes. Pool water a little too warm.
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend, 2 minute walk to the beach, and shops all around. Super pretty hotel the agriculture was beautiful.
Stayed 3 nights in Nov 2025