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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property

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Couples treatment rooms, hot tub, body treatments, hydrotherapy
Couples treatment rooms, hot tub, body treatments, hydrotherapy
3 bars/lounges, 2 poolside bars
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
$291
$240 nightly
$291 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Uno
    ‪7 min walk‬
  • Place, Malecon
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(29 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(55 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed | Down comforters, minibar, in-room safe, blackout drapes

Deluxe King Bed

8.0 out of 10
Very good
(73 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Two Double Beds

8.0 out of 10
Very good
(63 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 387 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down comforters, minibar, in-room safe, blackout drapes

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 387 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down comforters, minibar, in-room safe, blackout drapes

Room Deluxe with Sea View

  • 387 sq ft
  • Sleeps 3

View all photos for Room Standard

Down comforters, minibar, in-room safe, blackout drapes

Room Standard

  • 387 sq ft
  • Sleeps 3

View all photos for Room Luxury

Down comforters, minibar, in-room safe, blackout drapes

Room Luxury

  • 376 sq ft
  • Sleeps 2

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About the neighborhood

Puerto Vallarta

With a stay at Buenaventura Grand Hotel & Great Moments - All Inclusive, you'll be centrally located in Puerto Vallarta, steps from Camarones Beach and within a 10-minute walk of Teatro Vallarta. .This all-inclusive property is 0.4 mi (0.6 km) from Uno and 0.4 mi (0.6 km) from The Church of Our Lady of the Refuge.

What's nearby

  • Camarones Beach - 2 min walk - 0.1 miles
  • Teatro Vallarta - 5 min walk - 0.3 miles
  • Playa Las Glorias - 5 min walk - 0.3 miles
  • Uno - 7 min walk - 0.4 miles
  • Malecon - 12 min walk - 0.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Taco  - ‬2 min walk
  • ‪El Andariego - Restaurante - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪El carboncito - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 231 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Frutas y Flores, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Frutas y Flores - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Restaurante Sunset - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Lobby Bar - Onsite bar. Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Palimita Snack Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Spa fee: MXN 30000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 656 out of 1339 reviews
Rating 8 - Good. 355 out of 1339 reviews
Rating 6 - Okay. 199 out of 1339 reviews
Rating 4 - Poor. 77 out of 1339 reviews
Rating 2 - Terrible. 52 out of 1339 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 4 nights in Jan 2026

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Love how close this all inclusive is to town. Very walkable.
Stayed 10 nights in Dec 2025

10/10 Excellent

Rubi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and food choices varied every day
Stayed 4 nights in Jan 2026

6/10 Okay

Tatevik

Traveled with partner
Liked: Cleanliness
This is not a 5-star hotel. We’ve stayed in many 5-star hotels in Puerto Vallarta, and compared to those, this hotel feels more like a 4-star property. The service, except for the servers, was not good, and the rooms were very small We wanted to make a reservation at the restaurant and were told it was fully booked, but when we politely asked again and went there, we noticed the restaurant was almost empty, with only two tables occupied 😀
Stayed 1 night in Jan 2026

6/10 Okay

Kai

Liked: Cleanliness
Check in process was a bit disorganized and led right into the timeshare/upsell which we were not interested in. Food was pretty average. Little things like limits on the number of bottles of water you could get per day made you feel like you were being nickel and dimed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the perfect hotel for us. We loved how walkable everything was when we left the hotel. Attractions, sights, restaurants, coffee, shopping, bars, casino, Oxxo, culture, grocery and much more were right out the front door of the hotel. We found that fantastic. As much as we enjoyed our time at the pools and beach it was great to be so close to so many things to do. Only can we used all week was to the airport. Only slight negative was th food at hotel was just average but didn’t bother us because once we learned how close the hotel was to so many great places to eat we decided to eat out every night. As a couple I do not even think we will go all inclusive at the hotel next time. So many cheap and great dining options in very easy walking distance. Also if you drink there is lots of bars and liquor stores close to buy cheap alcohol to take to your room. I would use the saved money on going all inclusive to explore the area right out the front door. We will forsure go back.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bobbi Joline

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was kept meticulously clean, staff were very friendly, rooms were very comfortable. Check in and out was quick and efficient. I would highly recommend.
Stayed 9 nights in Dec 2025

10/10 Excellent

Abhishek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, 5 min walk to the Malecon (Boardwalk)
Stayed 4 nights in Dec 2025

2/10 Terrible

Nicole

Stayed 2 nights in Dec 2025

6/10 Okay

Louie, Rancho Cucamonga

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were great. The staff was friendly, helpful, and attentive. The only drawback was the food and the drinks. As an all inclusive there should be availability for all their guests to enjoy the amenities but there were times were we were turned away from specific restaurants and also there wasn’t enough food. Additionally their alcoholic drinks were watered down. I wouldn’t stay here again.
Stayed 5 nights in Nov 2025

6/10 Okay

Adrea

The staff and buffet food were excellent. The room was ehh based on what we paid. We were for
Stayed 6 nights in Dec 2025

6/10 Okay

Lydia

Everything was ok, not terrible other than the rooma being hot.
Stayed 4 nights in Dec 2025

10/10 Excellent

Natalie, Sherwood

Stayed 6 nights in Dec 2025

8/10 Good

Kim Marlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2025

8/10 Good

Adriana Madrigal

Stayed 14 nights in Dec 2025

2/10 Terrible

Farshad, los latos

Traveled with family
Disliked: Amenities
Some staff were GREAT, but couple were below average. Fruit selection was limited and the availability was inconsistent. Very little selection of Veg. food. Would not go beyond their duty to make you happy as you would see in other resorts.
Stayed 4 nights in Dec 2025

10/10 Excellent

Christina, Edmonton

Traveled with family and small children
Liked: Cleanliness, amenities
The location was perfect and staff was awesome. I loved the smaller resort feel. Only complaint is the air conditioning wasn’t the greatest.
Stayed 5 nights in Dec 2025

10/10 Excellent

Concepcion, Hayward

Clean room, the staff was great, the amenities were wonderful-lovely massage
Stayed 6 nights in Dec 2025

10/10 Excellent

Roger Alan

Stayed 8 nights in Dec 2025

4/10 Poor

Jesús

Traveled with family
Liked: Cleanliness, property conditions & facilities
The buffet food isn't very good quality, and the menu is very limited. For example, the meat they offer is low quality and has a lot of fat and gristle. The pork is prepared almost the same way every day, and the chicken is always torn to shreds. At the à la carte restaurant, the food is mediocre, but the portions are very small. On the other hand, and perhaps the worst issue, are the hotel's policies. You're not allowed to move the umbrellas to get shade, you can't move the beach or pool furniture, you can't play with the children in the pool and throw them around, you can't take food from the restaurants to your room—you absolutely have to order room service, and if you want a snack, you can't serve yourself; you have to ask the waiter. Also, if you order a soft drink at the buffet, it takes ages because they don't have a soda machine there; you have to go to the bar. We've stayed at hotels like the Mayan by Vidanta, the RIU, and the Park Royal, and in none of them did we feel as restricted as at the Buenaventura. We will not come back and we will not recommend the Buenaventura Grand Hotel
Stayed 7 nights in Dec 2025

10/10 Excellent

Angelica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
10/10 recommend this hotel it’s a 2 min walk to cool rentals which they have a bunch of excursions for ATVs etc and also close to the malecón
Stayed 3 nights in Dec 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay at Buenaventura at least two times a year. There are numerous wonderful things about the resort. Above all, the staff is outstanding, they are attentive and friendly and helpful in a heartbeat as needed. The resort is always extremely clean. They have added new very comfortable loungers on the beach. They do a beautiful job with their theme nights, especially their Mexican fiesta night. There are a couple of things that in my opinion should be addressed. The first is that while they have two elliptical machines in the gym, one has not worked for the last five years and the second also now does not work. The gym also only has one mat occasionally. There is no spray or wipes to clean up your equipment when finished. Secondly, they have a discriminating dress code for the buffet restaurant. Men must cover their shoulders, meaning they are not allowed to wear a sleeveless shirt at all. However, a woman can go in with spaghetti straps or even a bathing suit top and shorts or skirt, and that is perfectly fine. It seems odd that it is OK for a woman to bear her shoulders but not a man, I think that should be changed. The location can’t be beat, especially now since they have extended the Malecon even further north.
Stayed 14 nights in Dec 2025

10/10 Excellent

Cupertino alfredo

Stayed 3 nights in Dec 2025

6/10 Okay

rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025

6/10 Okay

Allan

Overall the Hotel is Great! 15 mins walk to Malecon, 20 mins from the Airport, tacos stands around the hotel.Food insidebthe Hotel is good but did not get chance to try the speacialty restaurant that is included in the package.The guest ambassador name Alicia gave us a hard time to to book the restaurants due to fact that we did not take the tour(selling).stayed there for 4 nights and evertytime we asked she jusy sayas come back tomorrow the booking is full.overall the buffet staff are friendly.
Stayed 3 nights in Dec 2025