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Four Points by Sheraton Caguas Real Hotel & Casino

Property class: 3.5

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Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

A spacious lobby with a staircase, wooden paneling, and a reception desk.
A table set with green napkins, clear glassware, and white flowers.
An outdoor patio area with seating, umbrellas, and potted plants.
A modern restaurant with a bar area, wooden flooring, and contemporary lighting fixtures.
A modern hotel lobby with a central round table, white chairs, and a bench along the walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $236
$213 nightly
$236 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Place, Centro Criollo de Ciencia y Tecnología del Caribe
    ‪5 min drive‬
  • Place, Plaza Palmer
    ‪5 min drive‬
  • Place, Catedral Dulce Nombre de Jesús
    ‪5 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • Mountain view
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of a swimming pool.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • Mountain view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, a window with curtains, and a nightstand with a lamp.

Deluxe Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Hypo-allergenic bedding available, Select Comfort beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, chair, and a view of mountains through a window.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 623 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Caguas

With a stay at Four Points by Sheraton Caguas Real Hotel & Casino in Caguas, you'll be 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas and 14.2 mi (22.9 km) from El Yunque National Forest. .This casino hotel is 21.5 mi (34.5 km) from Pan American Pier and 21.6 mi (34.8 km) from Condado Beach.

What's nearby

  • Carribbean Cinemas Las Catalinas - 5 min drive - 3.6 miles
  • Centro Criollo de Ciencia y Tecnología del Caribe - 5 min drive - 3.1 miles
  • Plaza Palmer - 5 min drive - 3.3 miles
  • Catedral Dulce Nombre de Jesús - 5 min drive - 3.3 miles
  • Casa Rosada - 6 min drive - 3.5 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪New Swiss Cream - ‬4 min drive
  • ‪Church's Chicken Caguas Sur - ‬18 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Subway - ‬18 min walk
  • ‪Burger King - ‬4 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with safes and complimentary newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 125 guestrooms featuring LED televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a waterslide. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at SOCA Restaurant, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
SOCA Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 17 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SOCA Restaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 17 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 17.00 for children
  • Self parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
Caguas Sheraton
Four Points Sheraton Caguas
Four Points Sheraton Caguas Real
Four Points Sheraton Real
Four Points Sheraton Real Hotel
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Sheraton Caguas Four Points
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Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff are amazing and very welcoming. Definitely this will be my place from now on.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this hotel. Clean and nicely maintained. The restaurant is amazing. Lovely heated pool which was well maintained. The staff were very pleasant and accommodating. Loved my stay here.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff from the house keepers to the bar tenders. I highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room, staff was very attentive, casino was excellent and the bar was very good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the staff was helpful, room was nice with a great view,and food was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to everything and the staff explains everything at the checking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room that I received with a separate kitchenette. Lovely view of the mountains and a safe location for two women travelers. Check in staff was lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Have been staying here every time visiting the island and great service all the time.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was welcoming, the room spotless and comfortable, and the location perfect. I highly recommend this hotel and would definitely return.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a short drive from the highway exit and is in a quiet area with a restaurant onsite and a casino as well.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness
We did not see any nasty dogs there so that is a good thing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes, the room was excellent and the staff too courteous ♥️. I want return.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and isolated. Very friendly staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was courteous friendly always helpful
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute, clean and modern hotel.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and property well kept. But not much to do near the surroundings
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the the entire stay was excellent
Stayed 1 night in Apr 2024