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Best Western Puerto Gaitan Hotel

3.0 star property

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Photo gallery for Best Western Puerto Gaitan Hotel

Outdoor pool
Restaurant
Business center
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $85
$85 nightly
$85 total
May 4 - May 5

Explore the area

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Lote 1 Manzana 207 Urbanizacio, Flor Amar, Puerto Gaitán, Colombia, 502041
  • Place, Arco Puerto Gaitan
    ‪2 min walk‬
  • Place, Church of Puerto Gaitan
    ‪6 min walk‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

1 Queen Bed, Non-Smoking, Standard Room, Mini Bar, Wi-Fi, Air-Conditioned, Safe

  • Sleeps 2
  • Free WiFi

2 Single Beds, Non-Smoking, Standard Room, Mini Bar, Wi-Fi, Air-Conditioned, Safe

  • Sleeps 2
  • Free WiFi

Suite-1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Wi-Fi, Air-Conditioned, Safe

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Puerto Gaitán

With a stay at Best Western Puerto Gaitan Hotel in Puerto Gaitán, you'll be a 4-minute walk from Arco Puerto Gaitan and 6 minutes by foot from Church of Puerto Gaitan.

What's nearby

  • Arco Puerto Gaitan - 2 min walk - 0.1 miles
  • Church of Puerto Gaitan - 6 min walk - 0.4 miles

Restaurants

  • ‪Cholandia - ‬12 min walk
  • ‪Tierra Roja - ‬7 min walk
  • ‪M&R Alimentos y Programas Nutricionales - ‬4 min walk
  • ‪A Lo Mero Homero - ‬6 min walk
  • ‪Hotel cristal Conford - ‬13 min walk

About this property

Best Western Puerto Gaitan Hotel

Best Western Puerto Gaitan Hotel offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Puerto Gaitán hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 63 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At Best Western Puerto Gaitan Hotel, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
Best Western Puerto Gaitan Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Best Western Puerto Gaitan Hotel Puerto Gaitán
Best Western Puerto Gaitan Puerto Gaitán
Best Western Puerto Gaitan
Best Western Puerto Gaitan
Best Western Puerto Gaitan Hotel Hotel
Best Western Puerto Gaitan Hotel Puerto Gaitán
Best Western Puerto Gaitan Hotel Hotel Puerto Gaitán

Best Western Puerto Gaitan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 2 nights in Jan 2026

10/10 Excellent

Sebastian

Stayed 2 nights in Jan 2026

10/10 Excellent

Hernando

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities
La limpieza. La habitación amplia y nueva con 2 acomodados sala de estar y cuarto. El personal activo al servicio. Excelente desayuno. Sirven arto y muy deliciosos
Stayed 2 nights in Nov 2025

10/10 Excellent

PABLO

Stayed 2 nights in May 2025

10/10 Excellent

Cleverson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Javier

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Russbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sr

Excelente.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención muy cómoda la habitación y rico el desayuno.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lilia

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Raúl Camilo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

juan a

Stayed 2 nights in Aug 2024

10/10 Excellent

Mauricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Stayed 1 night in Apr 2024

8/10 Good

Ivan

Stayed 2 nights in Jan 2024

4/10 Poor

Lina

Liked: Property conditions & facilities
Disliked: Staff & service
La atención muy regular porq no son muy eficientes
Stayed 1 night in May 2023

8/10 Good

Jose Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Cesar

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeño cuenta con todo para ofrecer buena estadia
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodas habitaciones y buen desayuno!

Muy cómodas habitaciones y buen desayuno. El servicio de chek in y chek out podría ser un poco más ágil.
Stayed 1 night in Mar 2020

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019