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Aluasoul Orotava Valley

4.0 star property

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Photo gallery for Aluasoul Orotava Valley

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Lobby
2 bars/lounges, poolside bar
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Manuel Yanes Barreto, 15, Puerto de la Cruz, Canary Islands, 38400
  • Place, Loro Park
    ‪14 min walk‬
  • Place, Taoro Park
    ‪15 min walk‬
  • Place, Plaza del Charco
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪71 min drive‬

Room options

View all photos for Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (2 Adults)

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (3 Adults)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (1 Adult)

  • 431 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (Teide View) (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (1 Adult)

  • Mountain view
  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite (Teide View) (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (2 Adults)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (Teide View) (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (3 Adults)

  • Mountain view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite Frontal Ocean View (1 adult)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite Frontal Ocean View (3 adults)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (3 adults)

  • Sea view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite Frontal Ocean View (2 adults)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (3 adults)

  • Sea view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

Similar properties

2 outdoor pools, pool umbrellas, sun loungers
Hotel Las Aguilas Tenerife, Affiliated by Melia
Puerto de la Cruz
  • Pool
  • Breakfast included
  • All inclusive plans available
  • Kids pool
4.4 out of 5, Excellent, 203 reviews
$111 nightly
The price is $119
Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Puerto de la Cruz

When you stay at Aluasoul Orotava Valley in Puerto de la Cruz, you'll be by the ocean, within a 5-minute drive of Tenerife Beaches and Lago Martianez Swimming Pools. .This hotel is 0.4 mi (0.7 km) from Garden Beach and 0.6 mi (0.9 km) from San Felipe Castle.

What's nearby

  • Garden Beach - 10 min walk - 0.6 miles
  • Tenerife Beaches - 12 min walk - 0.7 miles
  • Loro Park - 14 min walk - 0.8 miles
  • Taoro Park - 15 min walk - 0.8 miles
  • Plaza del Charco - 17 min walk - 0.9 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive

Restaurants

  • ‪Quiosco Playa Jardín - ‬8 min walk
  • ‪Patio del Loro - ‬4 min drive
  • ‪Bar Corona - ‬9 min walk
  • ‪Tasca El Lagar - ‬12 min walk
  • ‪Cafetería Bahía Chiripa - ‬6 min walk

About this property

Aluasoul Orotava Valley

Aluasoul Orotava Valley offers 202 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a sauna. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with local and international cuisine at Terra Café, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Terra Café - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Mare Nubium - This restaurant specializes in local and international cuisine and serves dinner only. Open daily.
Kentia Pool Club - This bar is located by the pool. Open daily.
Agua Lobby Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at Aluasoul Orotava Valley are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Mare Nubium
  • Terra Café

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Games
  • Outdoor pool
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Surfing/bodyboarding
  • Table tennis
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2001
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Aluasoul Orotava Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 43 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Would stay there again.
Stayed 8 nights in Apr 2023
Verified

8/10 Good

Joshua

Liked: Staff & service, room comfort

Good value for the price

Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an amazing stay

The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 10 nights in Sep 2023
Verified

4/10 Poor

Didier

Liked: Cleanliness, amenities, property conditions & facilities
* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy * Cleaning not always well done (cups, coffee pads, herbal tea...) * Breakfast : coffee with old machines is disgusting, with new machines (2), long queues * Several times had to ask for butter * No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja tilava huone

Huone on siisti ja moderni. Äänieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herättää ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhäällä vuoren rinteellä. Erittäin hyvä aamiainen. Hyvä valinta
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Maytuka-Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprüht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kümmern. Auf ein Bügeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fällt Ihnen anscheinend sehr schwer. Außerdem erst mal gezwungen, ein Bändchen am Arm zu tragen für den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser Bändchen war aus Stoff heißt also nach Hände waschen/ Duschen / schwimmen war das Ding immer nass.
Stayed 7 nights in Oct 2023
Verified

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel rénové Petit déjeuner décevant Buffet répétitif Le restaurant n’a pas de terrasse ce qui est dommage Les animations de l’hôtel laissent à désirer
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente fin de semana larga

Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante contento con la estancia.
Stayed 1 night in May 2023
Verified

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correcto, tuve problemas con la reserva, pero luego todo ok.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort

proche Loro parque et plage mais sur les hauteurs

Piscine agréable. grande chambre avec salon et balcon
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon en générale , chambre spacieuse et propre
Stayed 7 nights in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hôtel décevant pour un 4 étoiles

Publicité mensongère, nous attendions un miniclub vanté par vos soins qui n'existe pas. Hôtel relativement loin de la plage: 800m Hôtel de ville sans aucun extérieur. Snacks all inclusive peu étendu et qui ferme parfois 1h avant à la piscine. Points positifs : repas de bonne qualité et aire de jeux intérieure
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Está bien si vas con niños, la comida está bien,el desayuno es un poco repetitivo, la habitación es amplia pero el siga cama que ponen a los niños muy incómodo.
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Juan Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es la segunda vez que nos alojamos aqui, en familia, con dos niños. El hotel es muy cómodo y en general el personal muy amable. La situación es muy buena, al lado de Playa Jardin y Punta Brava, andando al LoroParque y al Puerto de la Cruz. La cuesta de subida es lo que peor se lleva sobre todo si vuelves cansado :-). Es cierto que los horarios estan pensados para extranjeros pero no es problema para nosotros. La comida bastante variada y buena calidad. En general un hotel muy recomendable en el que descansar unos dias o tener un punto para recorrer la isla.
Stayed 14 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Yo lo he visto un poco escaso en el tema del todo incluido,sobretodo en los horarios de la zona de la piscina cerraban a las 18.00 y snacks en el restaurante de arriba no habia y de 13.00 a16.00 en la piscina no disponia de snacks tampoco.
Stayed 8 nights in Aug 2019
Verified

8/10 Good

Sritharan

Liked: Cleanliness, staff & service, room comfort
veldig bra for Family hotel og rent og fint god service,vi er fornøyd og glad.
Stayed 7 nights in Jul 2019
Verified

4/10 Poor

Nina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Inga diamanter & inga sviter här inte

Dessvärre levde det inte upp till 4 stjärnor överhuvudtaget. Trots reklam för det fanns ej AC, endast en mindre pool som var överfull, ingen närhet till havet, familjerum blev trasig bäddsoffesäng till barnen, lång kö för att komma in i frukostrummet, som var rörigt. Det enda plus var trevlig receptionist man då vi checkade ut efter endast 1 övernattning & ställde in de 4 övriga. Två stjärnor ger vi detta hotell.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

SERGIO

Liked: Staff & service, amenities, property conditions & facilities
Lo mejor la cercanía de la piscina a la habitación del hotel, prácticamente al lado. El personal del hotel muy atento y simpático. Aparcamiento gratis muy cerca del hotel. En general un hotel muy bueno para pasar vacaciones en familia.
Stayed 7 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No me parecio bien el horario de la piscina ya que cerraban a las 18h, ni el horario de las cenas que era de 19 a 21,30h, creo que los españoles normalmente cenamos mas tarde y mas si estamos de vacaciones
Stayed 7 nights in Jun 2019