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Hotel Villa Murano

3.0 star property

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Photo gallery for Hotel Villa Murano

3 outdoor pools
Blackout drapes, free WiFi, bed sheets, wheelchair access
Couples dining
On the beach
Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Room service
The current price is $85
$70 nightly
$85 total
Total with taxes and fees
Jun 8 - Jun 9

Explore the area

View in a map
Puerto Arista, Tonalá, CHIS, 30507
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪7 min drive‬

Room options

View all photos for Superior Room

Superior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Quadruple Room

Basic Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Basic Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Family Room

  • Garden view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Junior Room

  • Garden view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Quadruple Room

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Luxury Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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4.2 out of 5, Very Good, 39 reviews
$131 nightly
The price is $158
Jun 8 - Jun 9
Total with taxes and fees
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About the neighborhood

Puerto Arista

With a stay at Hotel Villa Murano in Tonalá, you'll be 22.6 mi (36.3 km) from La Sepultura Biosphere Reserve and 23.3 mi (37.5 km) from Iglesia Vieja.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 7 min drive - 2.3 miles

Restaurants

  • ‪Hiball Bar - ‬18 min walk
  • ‪Restaurant Yuliana - ‬4 min drive
  • ‪Hotel Lucero - ‬5 min drive
  • ‪Restaurant Sotavento - ‬3 min drive
  • ‪Las Ranas - ‬6 min drive

About this property

Hotel Villa Murano

Hotel Villa Murano offers 27 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 27-inch LED televisions come with cable channels.

Bathrooms include showers. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 27 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features an arcade/game room and a banquet hall.
Enjoy a meal at La Tartaruga, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
La Tartaruga - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Hotel Villa Murano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 129 reviews
Rating 8 - Good. 32 out of 129 reviews
Rating 6 - Okay. 11 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar familiar
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is off a long road, but the trip is worth it. The hotel and staff are excellent. You get a great beach view from several spots on the property. It would be an exceptional place for a family or large group.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Salim David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Todo excelentr
Stayed 1 night in May 2025
Verified

6/10 Okay

Bonnie

nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Nicholas

Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

WALMER

Liked: Cleanliness, staff & service, amenities
La Limpieza del hotel. También el servicio y atención del personal, muy buena.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Súper recomendable! La atención, las instalaciones ameeeee todo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Mucha limpieza en el hotel. La ropa de habitacion huele delicioso. El sazon de la comida increible. Excelente servicio. 100% familiar
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Joe

Disliked: Cleanliness, property conditions & facilities
Necesitan darle mantenimiento a las instalaciones y mejorar la limpieza, el concepto y la atención son buenos pero esos dos aspectos demeritan mucho el hotel, costo elevado sobre todo si lo comparamos con la calidad de servicios e instalaciones de hoteles en otros puntos turísticos mejores en general. Ojalá mejoren
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

jean claude

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siempre una buena opción

Siempre que vamos a Puerto Arista, nos quedamos en Villa Murano. Nunca nos fallan.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brenda Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y alberca también
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eduardo Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción de hospedaje en Puerto Arista

El hotel es bonito, cómodo, seguro y bien ubicaddo en la playa de Puerto Arista. El personal es muy atento y el precio razonable por el buen servicio que ofrecen. Ampliamente recomendado.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alfredo Fernando Moysen

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel incomparable playa pero el que tenga restricciones “técnica” para cobro con tarjeta es un mal punto
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Karina Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Un poco retirado de la zona céntrica y poco o nada que visitar alrededor del que Hotel (a menos de 1 km). Todo lo demás muy bien.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

TRINIDAD ROBERTA

Liked: Cleanliness, amenities, property conditions & facilities
La comida del restaurante muy rica y el personal muy amable y atentos siempre
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Teresa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El hotel no está mal, pero el servicio no es bueno, la gente no es amable y el restaurante la verdad no está bien. La propiedad está algo retirada
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Psic. Alicia

Liked: Staff & service, amenities, property conditions & facilities
Limpieza de la regadera de los baños de la alberca
Stayed 1 night in May 2025
Verified

6/10 Okay

LAURA

Disliked: Cleanliness
Están muy descuidadas las habitaciones, el baño estaba sucio con moho. La alberca bien y la comida rica
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Arau

Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo habitaciones pequeñas e inconvenientes
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y amables
Stayed 2 nights in Apr 2025