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Hotel Urban

2.0 star property

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Photo gallery for Hotel Urban

Reception
Standard Apartment, 4 Bedrooms | Individually furnished, desk, laptop workspace, free WiFi
50-inch Smart TV with digital channels, TV
Individually furnished, desk, laptop workspace, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
502 C. 7 Sur, San Pedro Cholula, PUE, 72760
  • Place, Plaza de la Concordia
    ‪10 min walk‬
  • Place, Zócalo
    ‪13 min walk‬
  • Place, Great Pyramid of Cholula
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Shared Dormitory, 1 Queen Bed

Individually furnished, desk, laptop workspace, free WiFi

Standard Shared Dormitory, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Individually furnished, desk, laptop workspace, free WiFi

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 4 Bedrooms

Standard Apartment, 4 Bedrooms | Individually furnished, desk, laptop workspace, free WiFi

Standard Apartment, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

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About the neighborhood

San Pedro Cholula

With a stay at Hotel Urban in San Pedro Cholula (Cholula), you'll be within a 15-minute drive of Great Pyramid of Cholula and Angelopolis Commercial Center. .This hotel is 8.6 mi (13.8 km) from Zócalo de Puebla and 0.6 mi (0.9 km) from Plaza de la Concordia.

What's nearby

  • Plaza de la Concordia - 10 min walk - 0.6 miles
  • San Gabriel Convent - 10 min walk - 0.6 miles
  • Zócalo - 13 min walk - 0.7 miles
  • Great Pyramid of Cholula - 17 min walk - 0.9 miles
  • University of the Americas Puebla - 11 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 26 min drive

Restaurants

  • ‪El Jovenazo - ‬5 min walk
  • ‪Cemitas Lupita - ‬5 min walk
  • ‪Cemitas Rosita - ‬6 min walk
  • ‪Marizzio - ‬6 min walk
  • ‪Cemitas La Tradicional - ‬6 min walk

About this property

Hotel Urban

Hotel Urban offers 96 accommodations with complimentary bottled water and shared/communal kitchens. These individually furnished accommodations include desks and kitchen islands. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 96 individually furnished guestrooms, featuring microwaves and Smart televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
This smoke-free hotel was built in 2020.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • 3 buildings
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Freezer
  • Kitchen island
  • Microwave
  • Shared kitchen access

More

  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Urban suites
Hotel Urban Hotel
Hotel Urban San Pedro Cholula
Hotel Urban Hotel San Pedro Cholula

Hotel Urban Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, solo hace falta un tapete en el baño. Éramos 2 pax y solo nos dejaron 1 toalla. El lugar es tranquilo y seguro
Stayed 1 night in Nov 2025

10/10 Excellent

Yahir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal de la recepcion
Stayed 1 night in Aug 2025

2/10 Terrible

Erick

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Podrían mejorar su trato al cliente y organizarse mejor
Stayed 2 nights in May 2025

2/10 Terrible

Emmanuel

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Es engañosa la información, la habitaciones que reserve no estaban independientes estaban dentro un departamento. No habia papel sanitario, la limpieza pésima. Encontre cabellos en la cama, no contaba con agua el baño al inicio. Etc y por el precio fue muy caro. No recomendable.
Stayed 1 night in Mar 2023