Staybridge Suites Puebla by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Staybridge Suites Puebla by IHG

Outdoor pool
Restaurant
Exterior
BBQ/picnic area
Studio Suite, Kitchen, Mountain View | In-room safe, desk, blackout drapes, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$95
$80 nightly
$95 total
Total with taxes and fees
Feb 6 - Feb 7

Explore the area

View in a map
Blvd. Hermanos Serdan 810, Col. El Riego Sur, Puebla, PUE, 72000
  • Place, Parque del Paseo de Los Gigantes
    ‪3 min walk‬
  • Place, FINSA
    ‪17 min walk‬
  • Place, Chapel of Santo Domingo
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom, Kitchen, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

Suite, 1 Bedroom, Kitchen, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, Kitchen, Mountain View

9.4 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed
  • Mountain view

Studio Suite, Kitchen, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, Mobility Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the neighborhood

Puebla

When you stay at Staybridge Suites Puebla by IHG in Puebla, you'll be in a shopping district, within a 15-minute drive of Zócalo de Puebla and Angelopolis Commercial Center. .This hotel is 16.5 mi (26.6 km) from Africam Safari and 8.7 mi (14 km) from Great Pyramid of Cholula.

What's nearby

  • Parque del Paseo de Los Gigantes - 3 min walk - 0.2 miles
  • FINSA - 17 min walk - 0.9 miles
  • Chapel of Santo Domingo - 17 min walk - 0.9 miles
  • Zócalo de Puebla - 21 min drive - 6.8 miles
  • Africam Safari - 34 min drive - 22.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min drive
  • Puebla Intl. Airport (PBC) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Toks - ‬2 min walk
  • ‪Tacos Los Chicanos - ‬12 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪Pozoleria (Los Angeles) - ‬12 min walk

About this property

Staybridge Suites Puebla by IHG

Hotel in Puebla with a 24-hour fitness center and an outdoor pool
Staybridge Suites Puebla by IHG offers 129 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 129 air-conditioned rooms featuring kitchens. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on a limited basis.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride on the complimentary shuttle, which operates within 15 km.
At Staybridge Suites Puebla by IHG, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Staybridge Suites Puebla by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 15 km
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 950.00 per pet, per night, plus a deposit of MXN 950 per stay
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 950 per stay
  • Pet fee: MXN 950.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Puebla Aparthotel
Staybridge Suites Puebla

Staybridge Suites Puebla by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 449 out of 561 reviews
Rating 8 - Good. 78 out of 561 reviews
Rating 6 - Okay. 20 out of 561 reviews
Rating 4 - Poor. 8 out of 561 reviews
Rating 2 - Terrible. 6 out of 561 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Cyrus Abbas, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.
Stayed 14 nights in Sep 2025

8/10 Good

Haesuk

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

JONG HOON, El Paso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head should be changed to new one.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darek

Traveled with family and small children
Liked: Amenities
Spacious and beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent visitor at this property as I travel through Puebla by car. I have never been disappointed by this property and have stayed there at least 2 times a year for the past 5 years.
Stayed 1 night in Jul 2025

10/10 Excellent

CAMILO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I stayed 3 nights for business. The location was convenient for me because of the location of my meetings. The hotel looks like new and the room was very comfortable. Also, the breakfast was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Rey Pesquera, Salt Lake City

Clean, quiet, friendly staff, excellent service!
Stayed 5 nights in Jun 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable beds. Had all you would need to make a quick meal. Great breakfast included. Fair price, highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Stayed 2 nights in Oct 2024

10/10 Excellent

Christina, Olathe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Comfy bed!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 7 nights in Oct 2024

8/10 Good

Ellen Ann

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was great, the hotel chain is consistent, how ever the fees that were charged to us for our dog was excessive.
Stayed 1 night in Oct 2024

10/10 Excellent

JESUS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Guillermo

Liked: Property conditions & facilities
very cool
Stayed 3 nights in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos muy agusto en este hotel, la comida estaba muy rica y todo lo del desayuno muy limpio. El equipo de la cosina muy servicial. Nuestra unica sugerencia seria que el equipo de enfrente de recepción sea mas cordial, ponga otra cara para darnos la bienvenida por que nadie sonrie ni da los buenos dias ni las buenas tardes y parese que siempre estan de mal humor. Tambien me hubiera gustado que todo lo que compramos en la tienda que tienen alli mismo lo pudieramos poner para que se cobrara junto con el cuarto o al igual obtener un recibo con el precio de todas las cosas ya que solo se tenia que pagar en efectivo.
Stayed 3 nights in Jun 2024

8/10 Good

Maria

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general buena experiencia, pero no hay room service ya que no cuentan con restaurante
Stayed 3 nights in Mar 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great start to our Mexico vacation

This place is fabulous. We checked in at 1 in the morning and they made it fast and has everything ready. The room was one of the cleanest we have stayed in. The staff was very attentive and friendly. The breakfast was a lot of variety with a great taste of Mexico. The pool was warm and clean. The view from our room was nice. Our family of 5 would stay here again in a heartbeat.
Stayed 2 nights in Mar 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 8th stay at this hotel. The rooms are clean and comfortable. This is a great place to stay short term and long term.
Stayed 1 night in Jan 2024

10/10 Excellent

Youngjin, Seoul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20min drive to centro ut good option for family
Stayed 2 nights in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
After a long 13 hour drive; it was a pleasure to get checked quickly and get to our wonderful clean room. This hotel never disappoints!
Stayed 1 night in Nov 2023

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security.
Stayed 1 night in Oct 2023

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great coffee, great service, excellent staff, and very clean.
Stayed 1 night in Oct 2023

8/10 Good

Noel

Stayed 1 night in Aug 2023