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Puebla Inn Express

Property class: 3

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Photo gallery for Puebla Inn Express

Deluxe Triple Room | Down comforters, in-room safe, iron/ironing board, free WiFi
Children's play area - outdoor
Reception
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping
$46
$38 nightly
$46 total
Total with taxes and fees
May 29 - May 30

Explore the area

View in a map
Calle Hispano Suizas No 44, Fracc Lomas de San Alfonso, Puebla, PUE, 72575
  • Place, IMSS General Hospital
    ‪15 min walk‬
  • Place, Puebla Federal Criminal Justice Center
    ‪6 min drive‬
  • Place, Autonomous University of Puebla
    ‪8 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Double Room

7.8 out of 10
Good
(8 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Family Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds, 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Triple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Deluxe Triple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed
  • Free WiFi

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May 4 - May 5
Total with taxes and fees
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About the neighborhood

Puebla

Located in Puebla, Puebla Inn Express is in the business district, a 4-minute drive from Puebla Federal Criminal Justice Center and 6 minutes from BUAP Olympic Stadium Park. .This hotel is 8.5 mi (13.7 km) from Africam Safari and 4.1 mi (6.6 km) from Puebla Cathedral.

What's nearby

  • IMSS General Hospital - 15 min walk - 0.8 miles
  • Puebla Federal Criminal Justice Center - 6 min drive - 1.9 miles
  • Autonomous University of Puebla - 8 min drive - 2.1 miles
  • Zócalo de Puebla - 19 min drive - 4.2 miles
  • Puebla Cathedral - 22 min drive - 4.0 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 49 min drive

Restaurants

  • ‪Antojitos Mexicanos - ‬10 min walk
  • ‪Antojitos La Doña - ‬13 min walk
  • ‪La Oriental - ‬14 min walk
  • ‪Pollo Feliz - ‬11 min walk
  • ‪Instituto Mexicano de la Torta - ‬14 min walk

About this property

Puebla Inn Express

Puebla Inn Express offers 54 accommodations with safes and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 54 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and portable fans, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance, a picnic area, and barbecue grills.
Enjoy a satisfying meal at Cielito Lindo serving guests of Puebla Inn Express. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Puebla? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cielito Lindo - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 150 for adults and MXN 100 to 150 for children
  • A restaurant

Restaurants on site

  • Cielito Lindo

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 100 to 150 for adults, and MXN 100 to 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

A car is not required for transportation to and from this property

Property is also known as

Puebla Inn
Puebla Express
Holiday Inn Puebla
Holiday Inn Express Puebla Hotel
Puebla Holiday Inn
Puebla Inn Express Hotel
Puebla Inn Express Puebla
Puebla Inn Express Hotel Puebla

Puebla Inn Express Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 263 out of 586 reviews
Rating 8 - Good. 140 out of 586 reviews
Rating 6 - Okay. 81 out of 586 reviews
Rating 4 - Poor. 51 out of 586 reviews
Rating 2 - Terrible. 51 out of 586 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jose zacarias

Stayed 1 night in Nov 2025

6/10 Okay

Allen

Traveled with family
Liked: Staff & service
The breakfast okay, nothing special, and it could have been much fresher. The staff was helpful, the elevators were quite small for wheelchairs, our room was big but a bit shabby, parking was good.
Stayed 1 night in Jul 2025

8/10 Good

Zyanya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

4/10 Poor

Francisc Javier Valenzuela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nothing unique.
Stayed 3 nights in Sep 2025

2/10 Terrible

Micaela

Traveled with family
The hotel and room were beautiful, and the view was absolutely amazing. However, the location is quite far from the city, and there aren't many stores or amenities nearby. Unfortunately, we had to cancel our reservation after just one night due to this inconvenience. Despite not using the facilities for the remaining days, the hotel has not issued a refund. I hope they reconsider and process the refund for the unused nights.
Stayed 4 nights in Sep 2025

2/10 Terrible

Juan

Stayed 2 nights in Jul 2025

4/10 Poor

Roman B

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was not ready at 3:00. They said it would be ready in 25 minutes but it took much longer to get it ready.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 1 night in May 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel fue ideal para nuestras actividades, todo el equipo de staff y recepción nos hicieron sentir increíblemente cómodos y nos apoyaron con todas nuestras solicitudes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar para hospedarse. Y a buen precio.
Stayed 5 nights in Mar 2025

6/10 Okay

FRANCISCO

Liked: Cleanliness
NO TIENE AIRE ACONDICIONADO, ADEMAS ME CANCELARON LA RESERVA Y TUVE QUE ESPERAR MEDIA HORA A QUE ME RESOLVIERAN EL PROBLEMA MIENTRAS ATENDIAN A OTROS CLIENTES, NO EXISTE EL WIFI EN LAS HABITACIONES HAY QUE BAJAR AL LOBBY PARA PODER TRABAJAR
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Stayed 1 night in Feb 2025

8/10 Good

Erika

Stayed 2 nights in Jan 2025

6/10 Okay

Ma. Adela Alvarez

Traveled with family
Disliked: Cleanliness, amenities
I didn’t like how they said they have a restaurant but they only open it if you have a group of people. My mom and aunt couldn’t eat there. They should have put that or notified the customer when you’re trying to book it. I wouldn’t have booked this for the if I knew.
Stayed 5 nights in Oct 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was adequate. Not impressive for the cost.
Stayed 1 night in Jul 2024

4/10 Poor

Marie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitacion terriblemente acondicionada

Reservamos la habitacion de 3 camas, habia un lavabo al lado de una cama, un coldador de toallas en un lugar totalmente inadecuado, una silla pegada con tape, TERRIBLE, no esperabamos recibir una habitacion en estas condiciones, este hotel esta overated!
Stayed 2 nights in Jul 2024

4/10 Poor

Esperanza

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No comprendí como un Hotel así esta en expedia. El elevador es peligroso. No hay desayuno como lo ofrecen. Las habitaciones no tienen clima. La ubicación es pésima. El peor hotel donde me he hospedado.
Stayed 2 nights in Jul 2024

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
It’s clean and the room was very nice with a flying balcony. No hot water, they let us use a room two floors down to take a hot shower. It’s very affordable though I’d stay there again
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Excellent place.
Stayed 2 nights in Feb 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
The staff was excellent. The room could have been cleaner and in better condition.
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

10/10 Excellent

francisco javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a la srita de recepción por su trato y ayuda para accesar a nuestra habitación. En nuestra habitación medicinas que requieren refrigeración. Los blancos de las camas y baños muy limpios! Estacionamiento y acceso muy buenos, área de jardín muy bonita para un evento familiar. MUCHAS GRACIAS!
Stayed 1 night in Jan 2023

10/10 Excellent

rocio del alba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durante el check in todo muy bien, el joven que nos atendió fue muy atento con nosotros. Nuestra habitación muy amplia y limpia. Durante la noche la vista es hermosa. Nos incluyero un desayuno ligero y un rico café. Zona segura, estacionamiento amplio. Agradable para pasarlo en familia.
Stayed 1 night in Jan 2023

10/10 Excellent

antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in the area and great personal ! Lot of space in the rooms and clean restroom
Stayed 1 night in Jan 2023