Plaza Poblana

3.5 star property

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Photo gallery for Plaza Poblana

Terrace/patio
Reception
Daily full breakfast (MXN 170 per person)
Reception
Indoor/outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050
  • Place, Zona Histórica de los Fuertes
    ‪7 min drive‬
  • Place, Galerías Serdán
    ‪8 min drive‬
  • Place, National Museum of Mexican Railroads
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪34 min drive‬

Room options

Basic Single Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Budget Double Room

8.0 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Quadruple Room Economy

  • 258 sq ft
  • Sleeps 2

Similar properties

About the neighborhood

Puebla

Located in Puebla, Plaza Poblana is in a shopping district, a 5-minute drive from Puebla Convention Center and 5 minutes from Michin Puebla Aquarium. .This hotel is 3 mi (4.8 km) from Fort Loreto and 3.4 mi (5.6 km) from Cuauhtemoc Stadium.

What's nearby

  • Zona Histórica de los Fuertes - 7 min drive - 1.7 miles
  • Galerías Serdán - 8 min drive - 1.9 miles
  • National Museum of Mexican Railroads - 9 min drive - 2.1 miles
  • Museo del Ferrocarril - 9 min drive - 2.1 miles
  • Puebla Convention Center - 14 min drive - 3.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Tortas - ‬6 min walk
  • ‪Ruta Café - ‬10 min walk
  • ‪Cemitas Cristy - ‬7 min walk
  • ‪La Choza del Marisco - ‬4 min walk
  • ‪Domino's Pizza - ‬2 min walk

About this property

Plaza Poblana

Hotel with free parking, near Fort Loreto
Plaza Poblana offers 182 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Stay in one of 182 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a ballroom.
Satisfy your appetite for lunch or dinner at La Cocina Poblana, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 170 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • EL POTRO
  • La Cocina Poblana

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 265.00 per pet, per day, plus a deposit of MXN 265.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 100 for children
  • Pet deposit: MXN 265.00 per day
  • Pet fee: MXN 265.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Plaza Poblana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 292 out of 671 reviews
Rating 8 - Good. 198 out of 671 reviews
Rating 6 - Okay. 103 out of 671 reviews
Rating 4 - Poor. 46 out of 671 reviews
Rating 2 - Terrible. 32 out of 671 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Alfredo

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets had hair from previous customers. Smoke alarm in the hallway was beeping all night and no one changed the batteries. Drainage at the shower was clogged preventing water to flow and flooding the shower fllor.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Outdated. Not clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Mizrraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
I love it my stay there and I would recommend 100%percent
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her multiple times and the service, quality, and staff are always the same. This is my go to hotel when I need to stay at a hotel in the area. The staff are always friendly, helpful and provide excellent service. The hotel is always clean and what I expect as a guest. I have never had a complaint when staying at the hotel. The times I have eaten at the restaurant has always been a great experience as well. The food has been delicious and a good variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Alma, La Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personnel was superb. The hotel itself is beautifully decorated and has a unique view.
Stayed 1 night in Jul 2025

10/10 Excellent

Nereo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great place to stay. Whenever I stay in Puebla this is my go to place. Conveniently located next to CAPU.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is very close to the main bus station in Puebla, but the room I got, looked more like a motel roon than a hotel room to be honest. The towels looked like they seen better days.
Stayed 1 night in Jul 2025

6/10 Okay

HILMAR

Stayed 1 night in Jun 2025

2/10 Terrible

Rocio

Disliked: Cleanliness, amenities, property conditions & facilities
Huele muy mal
Stayed 1 night in May 2025

8/10 Good

minhao, Schaumburg

Liked: Staff & service, amenities
In a not safe area.
Stayed 1 night in Apr 2025

10/10 Excellent

Nereo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful nice staff,.
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Traveled with family
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Job

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el lugar supero mis expectativas, muy buena atencion y muy buenas instalaciones
Stayed 1 night in Dec 2024

6/10 Okay

Charlotte

Bed not comfortable. Hotel did not look as good as the pictures
Stayed 7 nights in Nov 2024

10/10 Excellent

Anna, Elkhorn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy place
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Araceli, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
My stay in this beautiful hotel is a must every trip i make, staff serves is the best.. Would definitely high recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sorel

Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024