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InterContinental Presidente Puebla by IHG

Property class: 4

Choose dates to view prices

Photo gallery for InterContinental Presidente Puebla by IHG

A grand lobby with a central staircase, large columns, and a stained glass ceiling.
A grand hotel lobby with a central stained glass dome, a curved staircase, and a reception desk.
A spacious lobby with a high ceiling, ornate iron railing, and a large stained glass window.
An outdoor dining area with a pool view, featuring a table set with a variety of dishes, drinks, and cutlery.
A spacious lobby with a high ceiling, ornate columns, a central glass dome, and a bar area with seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
The current price is $115
$97 nightly
$115 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪15 min walk‬
  • Place, Museum of the Mexican Army and Air Force
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a painting on the wall.

Premium Room

  • 356 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a painting on the wall.

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Club Lounge Access

A bathroom with a wooden door, a large mirror, two sinks, a bathtub, and a shower with a handheld showerhead.

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

A bathroom with a wooden door, a large mirror, two sinks, a bathtub, and a shower with a handheld showerhead.

Classic Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Dining Area)

A hotel room with a large bed, wooden wardrobe, a flat-screen TV mounted on the wall, and a small bedside table.

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms

A modern hotel room with a wooden floor, a sofa, a coffee table with a vase, a desk with a chair, and a TV.

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a green bed, a glass coffee table, a flat-screen TV, and a large mirror.

Junior Suite, 1 King Bed

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A modern living room with a green sofa, a glass coffee table, and a dining area in the background.

Presidential Suite

  • 1032 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access

A balcony with a pool view, outdoor seating, and a table with breakfast items.

Premium Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

A modern bathroom with a large mirror, a sink, a toilet, a shower, and a grab bar.

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Balcony

A modern hotel room with a bed, a desk, a chair, and a small table with a vase of flowers.

Suite, 1 Bedroom, Balcony

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

Similar properties

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Puebla
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 2,128 reviews
$61 nightly
The price is $73
Oct 29 - Oct 30
Total with taxes and fees
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About the neighborhood

Puebla

When you stay at InterContinental Presidente Puebla by IHG in Puebla, you'll be in the historical district, within a 10-minute drive of Zócalo de Puebla and Angelopolis Commercial Center. .This spa hotel is 12.9 mi (20.7 km) from Africam Safari and 2.6 mi (4.2 km) from Puebla Cathedral.

What's nearby

  • Fuente de los Frailes - 12 min walk - 0.7 miles
  • Galerías Serdán - 15 min walk - 0.8 miles
  • Museum of the Mexican Army and Air Force - 6 min drive - 1.4 miles
  • Uriarte Talavera - 7 min drive - 1.7 miles
  • Cuexcomate Volcano - 9 min drive - 1.4 miles

Getting around

  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Xanta Gastronomía - ‬4 min walk
  • ‪Carl’s Jr. - ‬3 min walk
  • ‪Antigua Taquería La Oriental - ‬7 min walk
  • ‪The Italian Coffee Company - ‬7 min walk

About this property

InterContinental Presidente Puebla by IHG

InterContinental Presidente Puebla by IHG offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Make yourself at home in one of the 200 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Cocina de los Angeles, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to noon and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 189263 square feet (17583 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and noon and on weekends between 7:00 AM and noon.
Cocina de los Angeles - This buffet restaurant specializes in international cuisine. Open daily.
Lobby Bar - Onsite bar. Open daily.
Pescao y Limon - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (189,263 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

InterContinental Presidente Puebla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1007 reviews
Rating 8 - Good. 152 out of 1007 reviews
Rating 6 - Okay. 62 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Great food and staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms,good breakfast, staff very helpful
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel experience I’ve ever had. We will definitely stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good , and it was a very relaxed experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome breakfast, great location, beautiful hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless. Staff were attentive and gave us the best experience. I definitely recommend the intercontinental in Puebla.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful pool, attentive staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atenci{on del personal excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great breakfat, excellent property
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!! The staff and service was outstanding!! definitely will return
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Ni e place to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good 👍
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , Beautiful hotel . A bit noisy because New Years celebrations . My Hotel option when visiting Puebla . 3rd time visiting and stayed at same hotel
Children room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Mm
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

We were staying in a Club
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
z
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

d
Stayed 1 night in Apr 2026