See all properties

voco Royalty Puebla Downtown by IHG

Property class: 4

Choose dates to view prices

Photo gallery for voco Royalty Puebla Downtown by IHG

A spacious hallway with a staircase, two armchairs, a small table, and decorative vases.
An outdoor dining area with tables and chairs, a view of a historic building, and hanging pendant lights.
A reception area with a chandelier, a reception desk, and a wall with the hotel name 'Voco' and 'An IHG Hotel' written on it.
A bar with a modern design, featuring a variety of liquor bottles and glasses on shelves.
A table set with a candle, wine glasses, and a bowl of red roses, with a view of a building through a window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $95
$80 nightly
$95 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪1 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Room

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Room

Suite, 1 King Bed, Balcony (Cathedral View)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Room

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Cathedral View)

Room

Suite, 1 King Bed (Cathedral View)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

Room

Grand Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Room

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

Room

Grand Room, 2 Double Beds

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Room

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a telephone, and a small nightstand.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Similar properties

A cozy outdoor seating area with a cushioned chair, a small round table, and potted plants.
Quinta Real Puebla
Puebla Historic Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,000 reviews
$112 nightly
The price is $133
Nov 8 - Nov 9
Total with taxes and fees
Quinta Real Puebla

About the neighborhood

Puebla

With a stay at voco Royalty Puebla Downtown by IHG, you'll be centrally located in Puebla, steps from Zócalo de Puebla and Puebla Cathedral. .This hotel is 0.6 mi (0.9 km) from Puebla Convention Center and 1.8 mi (2.9 km) from Fort Loreto.

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Santo Domingo Church - 3 min walk - 0.2 miles
  • Los Sapos Bazaar - 7 min walk - 0.4 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Restaurante Hotel Royalty - ‬1 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪El Globo - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Voco Royalty Puebla Downtown by IHG offers 42 air-conditioned accommodations with safes and blackout drapes/curtains. Plasma televisions come with cable channels.

Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 42 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and free tea bags/instant coffee, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite at Royalty, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 319 out of 411 reviews
Rating 8 - Good. 50 out of 411 reviews
Rating 6 - Okay. 24 out of 411 reviews
Rating 4 - Poor. 7 out of 411 reviews
Rating 2 - Terrible. 11 out of 411 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurants were excellent. There is no better location in Puebla.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities exceeded expectations and staff was extremely helpful
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean and friendly thank you
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very helpful staff and consistently clean rooms
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lives up to its name; royalty. Luxury is another name for it. The staff is super friendly and professional. I will keep coming back!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is perfectly located.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and the location was perfect. In the center of the historic area, easy access to whatever you needed. Will definitely stay again. The only thing I hope was a a bit bigger was some of the rooms. A bit tight, but well equipped with everything you needed.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought my room would be bigger but perhaps I booked wrong. The view was best
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location and the city was full of life. Perfect location to see a new city.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place good location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms very clean, great restaurant facilities.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean staff very professional and location key to move around in the city very secure
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wverithing is good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, super accommodating very clean attention to detail perfect location
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good size room. Comfy bed and nice decoration. Really like it
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Friendly staff. Great location
Stayed 1 night in May 2025