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Hotel Royal Puebla

2.5 star property

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Photo gallery for Hotel Royal Puebla

Exterior
Reception
Standard Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
$34
$29 nightly
$34 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
Atilac San Felipe Hueyotlipan, Puebla, PUE, 72030
  • Place, Parque del Paseo de Los Gigantes
    ‪5 min drive‬
  • Place, Chapel of Santo Domingo
    ‪8 min drive‬
  • Place, Galerías Serdán
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Triple Room, Multiple Beds (Plus)

Iron/ironing board, free WiFi, bed sheets

Basic Triple Room, Multiple Beds (Plus)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room

  • Sleeps 7
  • 3 Queen Beds OR 1 Twin Bed

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Triple Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Basic Quadruple Room

  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Studio Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puebla

When you stay at Hotel Royal Puebla in Puebla, you'll be in the historical district, within a 10-minute drive of Zócalo de Puebla and Angelopolis Commercial Center. .This hotel is 15 mi (24.1 km) from Africam Safari and 8.3 mi (13.3 km) from Great Pyramid of Cholula.

What's nearby

  • Parque del Paseo de Los Gigantes - 5 min drive - 3.1 miles
  • Chapel of Santo Domingo - 8 min drive - 1.9 miles
  • Galerías Serdán - 9 min drive - 2.4 miles
  • Zócalo de Puebla - 20 min drive - 4.0 miles
  • Africam Safari - 35 min drive - 21.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 29 min drive

Restaurants

  • Tortas
  • ‪Ruta Café - ‬18 min walk
  • ‪Mariscos El Malecón - ‬10 min walk
  • ‪Comida Corrida Zuly - ‬11 min walk
  • La Choza del Marisco

About this property

Hotel Royal Puebla

Baroque hotel with a restaurant and a fitness center
Hotel Royal Puebla offers 48 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with digital channels and Netflix. This Puebla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This Baroque hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at COREY´S KITCHEN serving guests of Hotel Royal Puebla. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
COREY´S KITCHEN - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 80 to 140 for adults and MXN 50 to 140 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • COREY´S KITCHEN

Things to do

  • Billiards/pool table
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Baroque architecture
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 150.0 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 140 for adults, and MXN 50 to 140 for children
  • Pet deposit: MXN 150.0 per night
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 150 (subject to availability)
  • Late check-out fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Royal Puebla
Hotel Royal Puebla Hotel
Hotel Royal Puebla Puebla
Hotel Royal Puebla Hotel Puebla

Hotel Royal Puebla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 128 reviews
Rating 8 - Good. 46 out of 128 reviews
Rating 6 - Okay. 17 out of 128 reviews
Rating 4 - Poor. 11 out of 128 reviews
Rating 2 - Terrible. 12 out of 128 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lizeth

Traveled with family
Liked: Staff & service
Disliked: Amenities
bathroom was very small and no hot water available only warm. the walls were not sound proof could hear everything outside. food and convenience stores were around a 10 min walk
Stayed 1 night in Aug 2024

6/10 Okay

Noe

Stayed 1 night in Jan 2024

2/10 Terrible

homar b.

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
it was a cold night and noise! a lot of people walking and talking thru the hallway and early morning working in the building.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Veronica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we arrived the receptionist was rude and unprofessional. The room was dirty and there was a lot of noise at night.
Stayed 1 night in Apr 2022

6/10 Okay

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel did not honor the room fee.

Hotel did not honor the room fee.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Diana Rebeca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Elisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio
Stayed 3 nights in Sep 2025

8/10 Good

Belén

Stayed 2 nights in Sep 2025

6/10 Okay

Angélica

Stayed 2 nights in Sep 2025

4/10 Poor

JHONATAN ADRIAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Montserrat

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

guadalupe

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable.

Fue una buena opción para mí descanso.... Su trato fue gentil y excelente.... Cómoda la habitación y limpia, muy recomendable.
Stayed 2 nights in Apr 2025

8/10 Good

Juan Pablo

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca CAPU.... Muy seguro, constante vigilancia
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nallely

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

6/10 Okay

ana

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Jul 2025

2/10 Terrible

Ana Laura

Traveled with family
Disliked: Amenities
El personal entra a las habitaciones cuando no estás, esculcan y ROBAN. No se hacen cargo, tienen una pésima actitud tanto el GERENTE como TODOS LOS EMPLEADOS.
Stayed 2 nights in Aug 2025

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025