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Hotel Kapu Puebla

2.0 star property

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Photo gallery for Hotel Kapu Puebla

Deluxe Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Deluxe Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Front of property
Reception
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is $38
$32 nightly
$38 total
Total with taxes and fees
Jun 23 - Jun 24

Explore the area

View in a map
Boulevard Norte 4228-19, Collas Cuartillas, Puebla, PUE, 72010
  • Place, Zona Histórica de los Fuertes
    ‪8 min drive‬
  • Place, Centro Expositor
    ‪9 min drive‬
  • Place, Zócalo de Puebla
    ‪18 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Single Room, 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • Free WiFi

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Single Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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  • Pet friendly
  • Parking included
  • Free WiFi
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4.1 out of 5, Very Good, 241 reviews
$29 nightly
The price is $35
Jun 18 - Jun 19
Total with taxes and fees
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About the neighborhood

Puebla

When you stay at Hotel Kapu Puebla in Puebla, you'll be connected to a shopping center, within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. .This hotel is 14.2 mi (22.8 km) from Africam Safari and 2.9 mi (4.6 km) from Puebla Cathedral.

What's nearby

  • Zona Histórica de los Fuertes - 8 min drive - 1.9 miles
  • Centro Expositor - 9 min drive - 2.4 miles
  • Puebla Convention Center - 14 min drive - 3.8 miles
  • Zócalo de Puebla - 18 min drive - 3.8 miles
  • Puebla Cathedral - 22 min drive - 3.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Tortas - ‬7 min walk
  • ‪Rincón Poblano - ‬7 min walk
  • ‪Ruta Café - ‬8 min walk
  • ‪Taqueria "El Viejon - ‬12 min walk
  • ‪Cemitas Cristy - ‬8 min walk

About this property

Hotel Kapu Puebla

Hotel Kapu Puebla offers 39 accommodations with designer toiletries and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and fans, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Family friendly

  • In-room crib
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Smooth flooring in public areas

More

  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way), (from 4 to 12 years old)
  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Hotel Kapu Puebla
Kapu Puebla
Hotel Kapu
Hotel Kapu Puebla Hotel
Hotel Kapu Puebla Puebla
Hotel Kapu Puebla Hotel Puebla

Hotel Kapu Puebla Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 93 reviews
Rating 8 - Good. 33 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 4 out of 93 reviews
Rating 2 - Terrible. 8 out of 93 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a short stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
agradable
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Néstor

Disliked: Cleanliness, property conditions & facilities
They offer parking but it is on the street and much later they tell you that the parking is someone else's and they are not responsible. The shower does not work, the bathroom smells bad, there is a lot of noise during the night and it does not look at all like the images they publish, the rooms are very small and with poor hygiene
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Jaime

Liked: Cleanliness
Disliked: Amenities
Tamaño de la habitación, iluminación durante la noche.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente limpieza
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Alma cristina

Liked: Cleanliness, staff & service, property conditions & facilities

buena opcion

ideal si requieres refrescarte y tomar un descanso, cuenta con agua caliente, wifi, el lugar es muy limpio y queda cerca de la central de autobuses de Puebla. Lo utilizo cuando requiero viejos de conexión y se requiere un buen descanso.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Agroverdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ruido, huéspedes muy ruidosos
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Edgar

Es un hotel solo para estar no es tan cómodo pero tan poco tan malo solo lo justo
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Pon música, estaría muy cómoda y un lugar muy cerca de la Capu, fácil de llegar y es muy limpio general
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Laura

Liked: Amenities
Bien
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

La atención y el hotel excelente, el desayuno algo caro para lo que ofrecen, hermoso , super cómodo ,grande y el baño aunque grande la regadera muy chica
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general, el servicio y la estadía en el hotel fueron buenas. Las habitaciones que nos asignaron estaban limpias y se sentían acogedoras, eso sí, el colchón un poco duro. Al buscar hotel en la app puse como filtro que contara con estacionamiento, me arrojó Hotel Kapu entre los resultados, pero al pagar la reserva llega un mensaje diciendo que en realidad no cuentan con este servicio y el estacionamiento afuera del hotel es ajeno a ellos y por lo tanto no se hacen responsables de algún daño al vehículo, lo que genera desconfianza. Sin embargo, afortunadamente no tuvimos problema con el estacionamiento
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Saymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse de aqui se mueve uno a donde sea
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si buscas algo económico cerca de la central, este es el lugar indicado. Es acogedor.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

LISSETH ARELY

Liked: Staff & service
Disliked: Property conditions & facilities
Realmente es un motel por horas, yo que viajaba con la familia, vimos unas lonas de $200x2 hrs, y entrar parejas, por lo cual mis padres se alertaron. La zona es insegura, de hecho en la noche se escucharon muchos ruidos y un golpe, mi mamá desde su habitación estaba preocupada y ya no pudimos conciliar el sueño, a la mañana siguiente hablé con la persona de recepción y me dijo que había alguien tomado que hizo este mal momento.Las habitaciones son MUY pequeñas, aunque limpias, da un aspecto diferente al de las fotos.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un poco de ruido cerca del hotel
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bety

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Cristal

Liked: Cleanliness
Me hicieron doble cobró uno con la app de reservación y otro en lugar apesar de mostrar mi recibo de la aplicación, talvez la chica de la tarde deba tener más cuidado y aunque esté viendo tv que se de el tiempo de cumplir con su trabajo.Al fina un señor me ayudó a resolver el problema.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

LEONEL

Liked: Staff & service
La habitación tenía un olor muy feo, además la propiedad más bien parecia una casa, ya que habia niños corriendo por los pasillos.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Fab

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien para descansar
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

José Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El pago lo hice en efectivo y me lo están cargando a la tarjeta que di como referencia para hacer la reservación
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Bien localizada
Stayed 1 night in Oct 2023
Verified

8/10 Good

Reynaldo

Liked: Cleanliness, amenities
La habitación estuvo bien, limpia solo que no tenia servicio de cable
Stayed 1 night in Oct 2023