Hotel Gala

3.0 star property

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Photo gallery for Hotel Gala

Reception
Unclassified image, 2 of 48, button
Restaurant
32-inch LED TV with cable channels, TV
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry
The current price is $42
$35 nightly
$42 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Avenida 3, Pte., No 150, Historic Center, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

Single Room

8.0 out of 10
Very good
(27 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Double Room

8.2 out of 10
Very good
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Studio Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

About the neighborhood

Puebla

With a stay at Hotel Gala in Puebla (Puebla Historic Center), you'll be steps from Zócalo de Puebla and 5 minutes by foot from Puebla Cathedral. .This hotel is 11.8 mi (19 km) from Africam Safari and 3.1 mi (5 km) from Centro Expositor.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • Puebla Cathedral - 5 min walk - 0.3 miles
  • Rosario Chapel - 5 min walk - 0.3 miles
  • El Parian Market - 8 min walk - 0.5 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Tortas Meche - ‬4 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪Fonda de Santa Clara - ‬1 min walk
  • ‪Tacos Tony - ‬1 min walk

About this property

Hotel Gala

Hotel Gala offers 31 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 31 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Hotel Gala has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Hotel Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 296 out of 672 reviews
Rating 8 - Good. 192 out of 672 reviews
Rating 6 - Okay. 95 out of 672 reviews
Rating 4 - Poor. 49 out of 672 reviews
Rating 2 - Terrible. 40 out of 672 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, quiet and safe.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Toilet running but amazing place & location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT'S a nice place
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Santos M

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitud and excellent service
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rosemari

Beautiful building
Stayed 1 night in Jan 2024
Verified

8/10 Good

R A

Liked: Cleanliness, property conditions & facilities, room comfort

great location, good value for money, comfortable

modern, comfortable room although very noisy
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is super nice
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Yecida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Adrian

No
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a lot of old charm

The staff at Gala were great. The location is excellent and amazingly quiet when you shut the windows. Loved the roof top to relax with a cold one and the breakfast. Easy and safe to walk all over. Great restaurants nearby.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to grate catedral
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRADITIONAL ,QUIET,ACCESIBLE
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Luis

Liked: Cleanliness
Disliked: Amenities
My experience at Hotel Gala was very bad. The service at the front desk was poor, there was no hot water to take a shower, and there were no bottled waters provided in the rooms. I went downstairs to ask if they could give me a bottle of water and they said no. They showed me where I could get water, and when I asked for a cup, they told me I had to bring my own. My stay at Hotel Gala was very unpleasant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. A very poor breakfast. One piece of toast & 4 slides of orange. Amazing view from deck on roof. No elevator so being your own to carry your bags up & down the different floors. Very clean. Toilet tank water valve broken. I instructed them to fix it once I check out. I am living with it.
Stayed 1 night in Nov 2025