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Hotel Gala

Property class: 3

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Photo gallery for Hotel Gala

A hotel lobby with a bench, a doormat with the hotel's name, and a large plant.
A spacious indoor area with a tiled floor, a metal railing, and a high ceiling with skylights.
A multi-level interior with a central staircase, a skylight, and a tiled floor.
A hotel lobby with a grand chandelier, a fountain, and a bench.
A multi-level building with balconies, arched doorways, and hanging plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry
The current price is $36
$31 nightly
$36 total
Total with taxes and fees
Oct 26 - Oct 27

Explore the area

View in a map
Avenida 3, Pte., No 150, Historic Center, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Single Room

A bedroom with a large bed, a nightstand, a lamp, a balcony with plants, and a patterned wallpaper.

Single Room

8.0 out of 10
Very good
(29 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

A hotel room with two beds, a desk, chairs, a lamp, and decorative vases.

Double Room

8.2 out of 10
Very good
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite

A bedroom with a wooden floor, a bed with a purple bedspread, a wooden desk with a chair, a mirror, and a nightstand with a lamp.

Studio Suite

9.2 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, 1,003 reviews
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The price is $54
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Puebla

With a stay at Hotel Gala in Puebla (Puebla Historic Center), you'll be steps from Zócalo de Puebla and 5 minutes by foot from Puebla Cathedral. .This hotel is 11.8 mi (19 km) from Africam Safari and 3.1 mi (5 km) from Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • Puebla Cathedral - 5 min walk - 0.3 miles
  • Santo Domingo Church - 5 min walk - 0.3 miles
  • Los Sapos Bazaar - 8 min walk - 0.5 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Comal Cocina de Antojo - ‬3 min walk
  • ‪Tortas Meche - ‬4 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪La Pasita 2 - ‬2 min walk
  • ‪Tarlets Coffee - ‬3 min walk

About this property

Hotel Gala

Hotel Gala offers 31 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 31 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Hotel Gala has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Hotel Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 312 out of 708 reviews
Rating 8 - Good. 202 out of 708 reviews
Rating 6 - Okay. 100 out of 708 reviews
Rating 4 - Poor. 50 out of 708 reviews
Rating 2 - Terrible. 44 out of 708 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, quiet and safe.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT'S a nice place
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Toilet running but amazing place & location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Beautiful building
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

great location, good value for money, comfortable

modern, comfortable room although very noisy
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitud and excellent service
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is super nice
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room hasn't bottl
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a lot of old charm

The staff at Gala were great. The location is excellent and amazingly quiet when you shut the windows. Loved the roof top to relax with a cold one and the breakfast. Easy and safe to walk all over. Great restaurants nearby.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to grate catedral
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied!
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Great building and great safe location. My first night they gave me room 27, a tiny, hot, windowless box that is right in front of the rooftop access. The next day they moved me to Room 8 which opened into the inner courtyard. Great room, but wifi didn't work in that room. When I asked the l front desk he just kind of shrugged his shoulders and asked if I wanted to go back to Room 27. They also don't provide drinking water and once the cistern/garrifon ran out of out they didn't refill it. It's a shame that this awesome property is managed poorly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Amenities
THE LOCATION WAS VERY GOOD, LITTLE NOICY, ALSO THE RESTAURANT ARE ON THE 3RD. FLOOR A LOT OF STAIRS, CLOSE ROOMS NEED MORE AIR
Stayed 5 nights in Oct 2023
Verified review

4/10 Poor

No
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The building itself was quite nice with a nice rooftop. The bedrooms were a little outdated and could have been cleaner. The breakfast also wasn’t great-just fruit and a coffee. The area was perfect for Puebla and in a great location for walking the city. It was very reasonably priced for the off season.
Stayed 2 nights in Sep 2024