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Four Points By Sheraton Puebla

3.5 star property

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Photo gallery for Four Points By Sheraton Puebla

Suite, 1 King Bed, Terrace, City View | View from room
Outdoor pool
View from room
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service
  • Pet friendly
$66
$55 nightly
$66 total
Total with taxes and fees
Dec 12 - Dec 13

Explore the area

View in a map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Place, Galerías Serdán
    ‪10 min walk‬
  • Place, Cuexcomate Volcano
    ‪3 min drive‬
  • Place, Museum of the Mexican Army and Air Force
    ‪4 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪26 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(77 reviews)
  • 72 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 72 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (View)

Traditional Room, 1 King Bed (View) | View from room

Traditional Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Volcano View

9.6 out of 10
Exceptional
(4 reviews)
  • 105 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | View from room

Traditional Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Puebla by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,642 reviews
$56 nightly
The price is $67
Jan 5 - Jan 6, 2026
Total with taxes and fees
Holiday Inn Express Puebla by IHG

About the neighborhood

Puebla

A stay at Four Points By Sheraton Puebla places you in the heart of Puebla, a 1-minute drive from Galerías Serdán and 6 minutes from Estrella de Puebla Observation Wheel. .This hotel is 4.4 mi (7 km) from Finsa Industrial Park and 4.6 mi (7.4 km) from Centro Expositor.

What's nearby

  • Galerías Serdán - 10 min walk - 0.6 miles
  • Fuente de los Frailes - 15 min walk - 0.8 miles
  • Cuexcomate Volcano - 3 min drive - 1.7 miles
  • Plaza de Revolución - 4 min drive - 1.7 miles
  • Museum of the Mexican Army and Air Force - 4 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪Carl’s Jr. - ‬4 min walk
  • ‪Xanta Gastronomía - ‬1 min walk
  • ‪La Cocina de Los Angeles - ‬5 min walk
  • ‪María Ofelia - ‬1 min walk
  • ‪Restaurante Mediterraneé Libanés - ‬6 min walk

About this property

Four Points By Sheraton Puebla

Hotel with free valet parking, near Galerías Serdán
Four Points By Sheraton Puebla offers 144 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 144 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite for lunch or dinner at María Ofelia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to noon and on weekends from 6:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 1485 square feet (138 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and noon and on weekends between 6:00 AM and 1:00 PM.
María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; MXN 275 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 275 for adults and MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Reviews

Four Points By Sheraton Puebla Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 918 out of 1176 reviews
Rating 8 - Good. 174 out of 1176 reviews
Rating 6 - Okay. 49 out of 1176 reviews
Rating 4 - Poor. 15 out of 1176 reviews
Rating 2 - Terrible. 20 out of 1176 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy cómodo, excelente par descansar. Todo muy limpio y buena atención por parte de los empleados. Lo recomiendo.
Stayed 2 nights in Aug 2025

10/10 Excellent

ANA PAULA

Stayed 1 night in Aug 2025

8/10 Good

Eduardo

Liked: Staff & service
The hotel is, as you expected, a business category. Does not exceed on any matter. But do have some backdrops... In my opinion, the pool is ridiculously small; it should be labelled as pound. You will not be able to swim inside it. and I do not like that the windows could not be open; no fresh air could come in. It is good for a quick stay, but keep in mind it will only be for sleep, not relax time in the facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and overall experience was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2025

10/10 Excellent

Raquel

Stayed 1 night in Jul 2025

4/10 Poor

Matilde Amanda Pacheco

Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Servicio impecable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Stayed 5 nights in May 2025

10/10 Excellent

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evrything was very good
Stayed 2 nights in May 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and value
Stayed 2 nights in Apr 2025

10/10 Excellent

Marisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, facilities and location. Very good food. An AWESOME choice!!! The staff are especially wonderful 😊
Stayed 1 night in May 2025

10/10 Excellent

JORGE, apple valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 1 night in Mar 2025

8/10 Good

Laura Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, specially when traveling with pets.
Stayed 1 night in May 2025

10/10 Excellent

Dajiong

Stayed 1 night in May 2025

8/10 Good

Heath A

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Ariel

👍
Stayed 1 night in Apr 2025

10/10 Excellent

WEIJIA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel
Stayed 4 nights in Mar 2025

6/10 Okay

Monica, oshawa

I think the room could do a bit better in terms of cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Mary

Stayed 3 nights in Feb 2025

10/10 Excellent

Víctor Manuel González

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
servicio excelente.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nitzaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones limpias y cómodas, el personal muy amable!
Stayed 1 night in Feb 2025

8/10 Good

JOSE FRANCISCO

Stayed 1 night in Jan 2025