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Four Points By Sheraton Puebla

3.5 star property

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Photo gallery for Four Points By Sheraton Puebla

Lobby lounge
Outdoor pool
Fitness facility
Reception
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $66
$55 nightly
$66 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Place, Galerías Serdán
    ‪10 min walk‬
  • Place, Fuente de los Frailes
    ‪17 min walk‬
  • Place, Cuexcomate Volcano
    ‪10 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(94 reviews)
  • City view
  • 72 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 72 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Habitación gran tradicional una cama de matrimonio grande

Habitación gran tradicional una cama de matrimonio grande | View from room

Habitación gran tradicional una cama de matrimonio grande

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, Volcano View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Volcano View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 105 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Terrace, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional

Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional | View from room

Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puebla

A stay at Four Points By Sheraton Puebla places you in the heart of Puebla, a 1-minute drive from Galerías Serdán and 6 minutes from Estrella de Puebla Observation Wheel. .This hotel is 4.4 mi (7 km) from Finsa Industrial Park and 4.4 mi (7.1 km) from Centro Expositor.

What's nearby

  • Galerías Serdán - 10 min walk - 0.6 miles
  • Fuente de los Frailes - 17 min walk - 0.9 miles
  • Centro de Artes Crazy Ibiza - 6 min drive - 1.7 miles
  • Cuexcomate Volcano - 10 min drive - 1.7 miles
  • Centro Expositor - 13 min drive - 3.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪María Ofelia - ‬1 min walk
  • ‪Carl’s Jr. - ‬4 min walk
  • ‪La Cocina de Los Angeles - ‬5 min walk
  • ‪Xanta Gastronomía - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬10 min walk

About this property

Four Points By Sheraton Puebla

Four Points By Sheraton Puebla offers 144 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 144 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite for lunch or dinner at María Ofelia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to noon and on weekends from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 1485 square feet (138 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and noon and on weekends between 6:00 AM and noon.
María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to noon on weekends; MXN 350 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1037 out of 1324 reviews
Rating 8 - Good. 191 out of 1324 reviews
Rating 6 - Okay. 58 out of 1324 reviews
Rating 4 - Poor. 14 out of 1324 reviews
Rating 2 - Terrible. 24 out of 1324 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martín Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jaime

Liked: Cleanliness, amenities
Our stay was pretty good, the hotel has all the services needed for a short stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good breakfast and very nice staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, property conditions & facilities
All good nice clean and comfortable hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Elvia

Liked: Cleanliness, staff & service, amenities
Room was good and clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice lobby
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria del pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and overall experience was good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

miranda

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

timothy

Great staff! Room a/c didn't perform well. Enjoyed the bicycle rental
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JOSE EDUARDO

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

MARNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. Room is serviced everyday.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Oscar

Liked: Amenities
Todo excelente
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Areli Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ANTONIA

Liked: Cleanliness, staff & service, amenities
EL PERSONAL EXECELNTE
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rozz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Victor Manuel

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025