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Hotel Diana

3.5 star property

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Photo gallery for Hotel Diana

Terrace/patio
Master Suite King | Bathroom | Free toiletries, hair dryer, towels, soap
Breakfast area
Restaurant
Premium Room, 1 King Bed, City View | Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is $53
$44 nightly
$53 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
Av 5 Pte #329, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪7 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Puebla Convention Center
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite King

Master Suite King | Premium bedding, down comforters, in-room safe, blackout drapes

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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Hotel Sofia
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 610 reviews
$29 nightly
The price is $35
Jun 30 - Jul 1
Total with taxes and fees
Hotel Sofia

About the neighborhood

Puebla

Hotel Diana is in the heart of Puebla, within a 5-minute walk of Palafoxiana Library and Zócalo de Puebla. .This spa hotel is 0.3 mi (0.5 km) from Puebla Cathedral and 0.9 mi (1.5 km) from Puebla Convention Center.

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.4 miles
  • Puebla Cathedral - 7 min walk - 0.4 miles
  • Palafoxiana Library - 7 min walk - 0.4 miles
  • Rosario Chapel - 8 min walk - 0.5 miles
  • Puebla Convention Center - 17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Profética - Casa de la Lectura - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪Fonda de Santa Clara - ‬4 min walk
  • ‪Tacos Tony - ‬3 min walk
  • ‪La Mestiza - ‬3 min walk

About this property

Hotel Diana

Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.

This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.
Make yourself at home in one of the 27 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Hotel Diana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Laundry fee: MXN 60.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 814 reviews
Rating 8 - Good. 184 out of 814 reviews
Rating 6 - Okay. 46 out of 814 reviews
Rating 4 - Poor. 28 out of 814 reviews
Rating 2 - Terrible. 24 out of 814 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Rooms were great, location very close to everything.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , nice location , comfortable bed and clean room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy for walk around
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly and helpful staff, SUPER comfy beds.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Aldara

Liked: Cleanliness, amenities, property conditions & facilities
We loved the locations of this hotel! The room was nice, clean and big!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities
We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very close to the downtown area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, the bed was comfy as well as the room was very clean. The rooftop bar was stunning. Fabulous views. Definitely staying here again next time we are in Puebla.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aidee Teresita

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every way.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Josefina Ortiz

Liked: Cleanliness, staff & service, property conditions & facilities
I really love the place thank you
Stayed 9 nights in Aug 2025
Verified

6/10 Okay

Jaaziel

Liked: Cleanliness
Bathrooms are a bit small.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christian de la

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Excellent location. Free parking
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
All in all excellent.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Norma Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
REALLY NEAR THE CITY CENTRE, COMFORTABLE, CLEAN, NOT EXPRENSIVE.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lev Ivanushka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joud

The staff was very helpful. The room was clean but
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Perla Estrella Enriquez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities
Overbooking
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025