See all properties

Hotel Del Portal, Puebla

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Del Portal, Puebla

A spacious lobby with multiple seating areas, a reception desk, and a staircase leading to upper floors.
A historic building with a red facade and arched windows, featuring a ground-level cafe and outdoor seating area.
A reception area with a wooden counter, a television mounted on the wall, a patterned wall hanging, and a clock.
A banquet hall with multiple tables set for dining, brick walls, and a high ceiling with exposed beams and hanging plants.
A spacious hotel lobby with a high ceiling, arched columns, and a central chandelier. A sign reading "La NOGADA" is visible, indicating the hotel's name.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
  • Laundry
The current price is $81
$68 nightly
$81 total
Total with taxes and fees
Nov 4 - Nov 5

Explore the area

View in a map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window.

Standard Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, two bedside lamps, a nightstand, and a door leading to a bathroom.

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 132 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room

  • City view
  • 132 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, a lamp, and a cross on the wall.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 132 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Double Beds, Balcony

A hotel room with two beds, a bathroom, and a balcony with a view.

Superior Room, 2 Double Beds, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 132 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

A bathroom with a sink, toilet, and shower.

Family Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 132 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a mirror, and a cross on the wall.

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 132 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior

A hotel room with a bed, bedside lamps, a nightstand, a framed picture on the wall, and a wardrobe.

Superior

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard

A hotel room with a bed, bedside lamps, a desk with a chair, a mirror, and a wardrobe.

Standard

8.2 out of 10
Very good
(12 reviews)
  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

A poolside table with two drinks, a pool, and a building with a dome in the background.
NH Puebla Centro Histórico
Puebla Historic Center
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,619 reviews
$58 nightly
The price is $69
Oct 28 - Oct 29
Total with taxes and fees
NH Puebla Centro Histórico

About the neighborhood

Puebla

A stay at Hotel Del Portal, Puebla places you in the heart of Puebla, steps from Zócalo de Puebla and Puebla Cathedral. .This hotel is 11.5 mi (18.5 km) from Africam Safari and 3.7 mi (6 km) from Cuauhtemoc Stadium.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • El Parian Market - 3 min walk - 0.2 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Puebla Convention Center - 7 min walk - 0.4 miles
  • Los Sapos Bazaar - 7 min walk - 0.4 miles

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪Mi Viejo Pueblito - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪The Italian Coffee Company - ‬1 min walk

About this property

Hotel Del Portal, Puebla

Hotel Del Portal, Puebla offers 90 accommodations with laptop-compatible safes and complimentary toiletries. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 90 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at LA NOGADA, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
LA NOGADA - This family restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 150 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: MXN 150 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel del Portal
Hotel del Portal Puebla

Hotel Del Portal, Puebla Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the center of Puebla, the staff is very friendly.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues staying @ this beautiful hotel. Love the location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good Place to stay
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the perfect location to main historical buildings and nightlife
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location It's great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and pitch perfect location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little Hotel in Downtown Puebla. Walking distance to shops, restaurants, banks and chirches
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good close to everything
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente,
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It´s a Nice Hotel in the downtown very nice place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Staff very nice and friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was clean and surprisingly quiet for being next to downtown and having a restaurant downstairs. The bed was comfy.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Room was clean and staff friendly. Complementary bottled water too! Great location at the corner of the zocalo.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff were friendly and super helpful.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by, easy to walk to El Parian . Staff from hotel was great also their costumer service always great!! Very attentiveness
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is amazingly pretty and very affordable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Acogedor
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Of course those shops are wonderful
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It was a great service to drop off car and they valet parked it.
Stayed 1 night in Oct 2025