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Casona de los Sapos Hotel Boutique

4.5 star property

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Photo gallery for Casona de los Sapos Hotel Boutique

Breakfast, lunch, dinner served; international cuisine, alfresco dining
Courtyard
Food and drink
Indoor pool, pool umbrellas, sun loungers
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 7 Oriente 406, Centro Historico, Puebla, PUE, 72000
  • Place, Los Sapos Bazaar
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Luxury Suite

Double Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite

Premier Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suite

  • 452 sq ft
  • Sleeps 3
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Los Angeles

Suite Los Angeles | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Los Angeles

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Talavera

Suite Talavera | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Talavera

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Suite Deluxe

  • 365 sq ft
  • Sleeps 2

Room Superior

  • 538 sq ft
  • Sleeps 4

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About the neighborhood

Puebla

With a stay at Casona de los Sapos Hotel Boutique, you'll be centrally located in Puebla, a 3-minute drive from Zócalo de Puebla and 8 minutes from Angelopolis Commercial Center. .This luxury hotel is 11.1 mi (17.8 km) from Africam Safari and 8.8 mi (14.1 km) from Great Pyramid of Cholula.

What's nearby

  • Los Sapos Bazaar - 2 min walk - 0.1 miles
  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Palafoxiana Library - 3 min walk - 0.2 miles
  • Puebla Convention Center - 8 min walk - 0.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪La Pasita - ‬2 min walk
  • ‪Au Pain Chaud - Pan Artesanal - ‬1 min walk
  • ‪La Terminal - ‬2 min walk
  • ‪Cemitas y Tortas La Poblanita - ‬2 min walk
  • ‪El Ídolo De México - ‬2 min walk

About this property

Casona de los Sapos Hotel Boutique

Casona de los Sapos Hotel Boutique offers 19 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Casona de los Sapos has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 19 guestrooms featuring minibars and espresso makers. Rooms have private balconies. 52-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
For lunch or dinner, stop by Casona de los Sapos Resta, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 495 square feet (46 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Casona de los Sapos Resta - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
La Francesita - This coffee shop specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casona de los Sapos Resta
  • La Francesita

Things to do

  • 24-hour health club
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 400 for children
  • Airport shuttle fee: MXN 500 per room (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casona los Sapos Hotel Boutique Puebla
Casona los Sapos Hotel Boutique
Casona los Sapos Boutique Puebla
Casona los Sapos Boutique
Casona De Los Sapos
Casona Los Sapos Puebla
Casona de los Sapos Hotel Boutique Hotel
Casona de los Sapos Hotel Boutique Puebla
Casona de los Sapos Hotel Boutique Hotel Puebla

Casona de los Sapos Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 175 out of 199 reviews
Rating 8 - Good. 13 out of 199 reviews
Rating 6 - Okay. 6 out of 199 reviews
Rating 4 - Poor. 3 out of 199 reviews
Rating 2 - Terrible. 2 out of 199 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spotless rooms, helpful staff, an amazing bakery, a pool with a view, and a great shower. What more could you ask for? Oh, how about an absolutely gorgeous adaptive reuse of an historic building? That too. Will absolutely stay there again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria de los Angeles Alicia, CDMX

Stayed 4 nights in Aug 2025

10/10 Excellent

guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with my stay, the room very clean staff so friendly and accommodating. The food at the restaurants was excellent. Would highly recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility, friendly staff, good location. Very noisy from outside street. Very loud room next door, could listen to conversations from guests on the next room, paper this walls, did not supply enough complimentary drinking water.
Stayed 3 nights in Aug 2025

2/10 Terrible

Mauro

Stayed 1 night in Jun 2025

10/10 Excellent

brian, Grass Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the Centro Historico. I will stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Abel, arleta

Traveled with family
Liked: Cleanliness, amenities
.
Stayed 7 nights in May 2025

10/10 Excellent

joel

Stayed 2 nights in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel, food is excellent and very good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Parminder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, you can walk out to the square. Rooms decor and shower plumbing needs some work.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the hotel. But discovered that the exits have wrought iron gates that are locked at night. When I inquired about exits in case of fire they said they would have to unlock the gates. I believed this was entirely dangerous situation.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels very much safe around the area. Gret area to walk around and shop. Huge shopping districts that continue on. Property is great, clean staff is very polite rooms are spacious. Staff is very helpful. Tour buses around the block.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A bit loud
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to all the amenities that PUEBLA has to offer.Close to many great restaurants and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Ludmila

Stayed 1 night in Aug 2024

8/10 Good

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was fine, nice. The staff excellent. The rooftop pool needs repairs. The door to the bathroom near the pool is hard to open, the two doors are not aligned properly (we already mentioned to the staff on prior visit). No soap in the bathroom. The furniture on the sundeck is falling apart.
Stayed 1 night in Aug 2024

6/10 Okay

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in general. Previously I mostly stayed in the entry level suites which are excellent. This time however I made a mistake to book the presidential suite and it was a disaster. The space is amazing and artistic, with multiple windows, decorated by antiques and modern art. However the plumbing in the main bathroom did not work. When I book expensive suites I mostly look forward to the posh bathrooms, these I consider sanctuaries, but not this time.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was more than I expected. Beautiful accommodations. Food was great. Will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Lewisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff aleads attentive. Miguel at front desk always asking if everything was okay. He was able to accommodate my needs due to my chemical allergies thus my stay was very pleasant without any issues. Hotel is walking distance to the centro and there are many options for shopping and restaurants. I would recommend this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Charming renovated historic building. Our room faced the street and their bakery was below us. We were waken to the smell of freshly baked croissants. The staff Daniel and Oswald could not be more polite and attentive. Fabulous breakfast of delicious Mexican dishes like chilaquiles and enchiladas. Breakfast was included. The room was ample. Large window opened to the street. Centrally located. Walking distance to the cathedral, shopping and restaurants. No need for a car. Highly recommend restaurants Cabarrocas and Mural de los Poblanos. Both restaurants are two blocks away. I don’t recommend Casa del Mendrugo restaurante. Very disappointing. Not at all like the other restaurants that I mentioned. I highly recommend this hotel if you’re looking for a romantic experience in a charming place
Stayed 5 nights in Jul 2024

10/10 Excellent

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is full of beautiful art! In the middle of everything easy to walk to restaurants or churches or shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location and service
Stayed 2 nights in Mar 2024