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Camino Real Hotel & Suites Puebla

5.0 star property

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Photo gallery for Camino Real Hotel & Suites Puebla

Golf
Front of property
Interior
Bar (on property)
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180
  • Place, La Vista Country Club
    ‪5 min walk‬
  • Place, International Baroque Museum
    ‪12 min walk‬
  • Place, University Cultural Center of BUAP
    ‪4 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 2 Double Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 Queen Bed

Private kitchen

Loft, 1 Queen Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Private kitchen

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

LED TV, DVD player, pay movies

Suite, 1 Bedroom

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 King Beds)

LED TV, DVD player, pay movies

Suite, 2 Bedrooms (2 King Beds)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

LED TV, DVD player, pay movies

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

LED TV, DVD player, pay movies

Suite, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Basic Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property - evening/night
Camino Real Puebla Angelopolis
Angelópolis
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 2,352 reviews
$57 nightly
The price is $68
Jul 6 - Jul 7
Total with taxes and fees
Camino Real Puebla Angelopolis

About the neighborhood

San Andrés Cholula

With a stay at Camino Real Hotel & Suites Puebla in San Andrés Cholula (Angelópolis), you'll be a 4-minute drive from Angelopolis Commercial Center and 9 minutes from Puebla Cathedral. .This family-friendly hotel is 12.5 mi (20.1 km) from Africam Safari and 5 mi (8.1 km) from Zócalo de Puebla.

What's nearby

  • La Vista Country Club - 5 min walk - 0.3 miles
  • International Baroque Museum - 12 min walk - 0.7 miles
  • Anahuac University - 15 min walk - 0.8 miles
  • University Cultural Center of BUAP - 4 min drive - 1.0 mile
  • Angelopolis Commercial Center - 7 min drive - 2.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬2 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Mr. Pampas - ‬3 min walk
  • ‪Los Aguacates - ‬8 min walk
  • ‪Brasa Negra - ‬1 min walk

About this property

Camino Real Hotel & Suites Puebla

Camino Real Hotel & Suites Puebla offers 149 air-conditioned accommodations with DVD players and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 149 air-conditioned rooms featuring DVD players and LED televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a steam room. Additional features at this hotel include wireless internet access (surcharge), concierge services, and free babysitting.
Enjoy international cuisine at La Huerta, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to noon and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
La Huerta - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per stay)
  • Available in some public areas: WiFi (MXN 150 per stay)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (MXN 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 10:30 AM on weekends; MXN 365 for adults and MXN 190 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • La Huerta

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Golf
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 150 per stay (rates may vary)
  • Fee for wireless internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eddie.rocha.bra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Stayed 1 night in Jul 2020
Verified

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But problems in the check in
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

EAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un excelente protogolo de higiene a la llegada por el tema covid, la habitación impecable y la atención del personal perfecta!
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecida

EXCELENTE atención y servicio...gracias
Stayed 2 nights in Jul 2020
Verified

4/10 Poor

Manuel

Liked: Staff & service

Una regular experiencia

El protocolo de Covid es bueno, pero solo en la entrada; no tratan igual turismo nacional que extranjero; había pedido un tipo de habitación y me dieron algo totalmente diferente y más caro... La habitación estaba limpia pero había telarañas en el techo Una tele no funcionaba correctamente
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Eulalio Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nefasto!!

La Peor experiencia!!! Llegando Al hotel en esta contingencia con familia !!! Reservamos y pagamos Para garantizar dormir en un lugar limpio y tranquilo para mi familia!!! Llegamos y el hotel cerrado!!! Y tuve estar buscando con mi familia y el temor de la contingencia!!! Peor peor peor!!!
Stayed 1 night in Jun 2020
Verified

2/10 Terrible

GUILLERMO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo hoteles.com

Pesimo hoteles.com reservaron y cobraron la estancia. Al llegar al hotel cerrado. Y por su política de tarifa no reembolsable perdi mi dinero, ni el hotel camino real puebla y hoteles.com responden
Stayed 1 night in Jun 2020
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE LUGAR!

ES UN EXCELENTE HOTEL CON EXCELENTE SERVICIO HABITACION ALIMENTOS, ME ENCANTO!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho, solo me gustaría que el estacionamiento fuera gratuito para los que se quedan más de 2 días, y también que tuvieran o vigilarán más en cuanto a los que se hospedan, los del cuarto de alado tenían fiesta en la madrugada, precia que iban a romper las paredes (habitación 1410) y nadie se daba cuenta, un poco más de vigilancia estaría estupendo, sobre todo para los que vamos a descansar. Faltó que el gimnasio estuviera disponible.
Stayed 3 nights in Mar 2020
Verified

4/10 Poor

JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Complicado

Se ve que están pésimamente mal organizados y el hotel de por sí es un hotel complicado
Stayed 1 night in Mar 2020
Verified

4/10 Poor

odilón

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ojala y mejoren ustedes y el hotel

Nunca funcionó el aire acondicionado de la habitación y se les dijo desde que llegamos. El parking pésimo no hubo un día que no esperara más de quince o veinte minutos para que me lo trajeran y además pague, no lo que ustedes me habían o lo que me contestaron cuando ya había terminado mi estancia
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción en Puebla. Muy buen servicio de todo el personal! Muchas gracias!
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los precios del restaurante estan de locos y que cobren el estacionamiento esta muy mal.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

RAFAEL

Liked: Cleanliness, property conditions & facilities

Buen hotel pero puede mejorar

Buen hotel pero es caro para el servicio que proporciona es incomodo pagar por el estacionamiento, muy mal el gimnasio
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Jose Luis

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Mal servicio.

Nos entregaron el cuarto a las 5 de la tarde. Las señoritas de recepción totalmente rebasadas e incluso algunas de mal humor. El servicio para pedir algún articulo al cuarto tarda hora y media. El concierge lo mismo. En general no tienen la capacidad para atender tanta gente.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto que te cobren el estacionamiento aunque sea con descuento, las instalaciones excelentes
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No todo es agradable en el hotel

Las habitaciones están muy bien. No me gusta la forma en que se llega a las habitaciones, ya que se tiene que tomar dos elevadores. Tampoco me gusta que a los huéspedes nos cobren el estacionamiento, debería ser un servicio proporcionado por el hotel.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE ATENCIÓN Y SERVICIO, FUE BUENA ELECCION.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Elda

Liked: Cleanliness
Disliked: Room comfort

Desalentador

El hotel es bueno, pero me parece increíble que te cobren el estacionamiento por hora aunque seas huésped y una cuota por el uso de internet. Otros hoteles ofrecen el desayuno en el costo de la habitación.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente precio, muy amables en la recepción, almohadas muy ricas
Stayed 1 night in Mar 2020
Verified

8/10 Good

Erick Antonio

Liked: Staff & service
Disliked: Room comfort
La habitación tenía olor a tabaco muy fuerte, las camas muy duras y pocas almohadas , la ubicación es buena y el precio accesible vale lo que terminas pagando
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

Decepcionante

Decepcionante, para este tipo de hoteles, la gente de valet parking insuficiente, media hora para entregar el auto, para pagar el estacionamiento otra media hora ya que habia que formarse en la recepcion donde se registraban los huespedes, ropa de cama sucia, y se les olvido dejar toallas en la habitacion 3 llamadas para solicitarlasy 40 min para recibirlas
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loveeeed it

it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Yessica Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2020