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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Terrace/patio
Reception
Lobby
Reception
Indoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
$95
$83 nightly
$95 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
1600 N Freedom Blvd, Provo, UT, 84604
  • Place, Brigham Young University
    ‪2 min walk‬
  • Place, Provo River
    ‪2 min walk‬
  • Place, LaVell Edwards Stadium
    ‪7 min walk‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(99 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed and Sofabed Communication Accessible Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

1 King with View-Accessible Mobility Accessible Communication Accessible Roll in Shower Refrigerator Non Smoking

  • Sleeps 2

1 King Bed and Sofabed Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Separate Bedroom 1 King Bed and Sofabed Suite High Speed Internet Access Non Smoking

  • Sleeps 4

Larger 2 Queen Bed and Sofabed Room Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 6

2 Queen Bed Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

2 Queen Bed Communication Accessible Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

2 Queen Communication Accessible Refrigerator Non Smoking

  • Sleeps 4

1 King And Sofabed Communication Accessible Non Smoking

  • Sleeps 4

Standard King Room Sofabed-Non Smoking

  • Sleeps 4

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Jan 19 - Jan 20
Total with taxes and fees
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About the neighborhood

Provo

With a stay at Best Western Plus Provo University Inn in Provo (Carterville), you'll be within a 10-minute walk of Brigham Young University and Provo River. .This hotel is 0.6 mi (0.9 km) from LaVell Edwards Stadium and 0.7 mi (1.2 km) from Utah Valley Hospital.

What's nearby

  • Brigham Young University - 2 min walk - 0.1 miles
  • Provo River - 2 min walk - 0.1 miles
  • LaVell Edwards Stadium - 7 min walk - 0.4 miles
  • Utah Valley Hospital - 11 min walk - 0.6 miles
  • Marriott Center - 15 min walk - 0.8 miles

Getting around

  • Provo Station - 4 min drive
  • Provo Central Station - 4 min drive
  • Salt Lake City International Airport (SLC) - 51 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Burgers Supreme - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Street Tacos Don Joaquin - ‬9 min walk

About this property

Best Western Plus Provo University Inn

Hotel with free breakfast, 6-minute walk to Brigham Young University
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Grab a bite from the snack bar/deli serving guests of Best Western Plus Provo University Inn. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Provo? This hotel has 2800 square feet (260 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 533 out of 1013 reviews
Rating 8 - Good. 240 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 67 out of 1013 reviews
Rating 2 - Terrible. 60 out of 1013 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, room comfort
The staff was super friendly and our room was clean and smelled good
Stayed 1 night in Oct 2025

4/10 Poor

Heather, Washington

The hotel has an Indian restaurant attached. Our room was on the 2nd floor right next to it. Our room stunk so bad. Especially in the morning. So bad our clothes also smelled of the restaurant smells when we left. We wouldn’t stay here again for this reason.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Good location. Large room. Bad smell in the room though.
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien y limpio
Stayed 2 nights in Oct 2025

2/10 Terrible

George

Stayed 2 nights in Oct 2025

10/10 Excellent

kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Oct 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service
Overall noce stay. Staff was pleasant and helpful. Room was clean. Breakfast was good. Beds were comfortable. On site Indian restaurant was pretty good. The rooms could use more plugs and better lighting. Unfortunately 2 of the 3 machines in the gym were broken. Most of the free weights were missing. That was frustrating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Loved this place!

Everything about this stay was top notch. The room was extra spacious, super comfortable, and clean. I’d definitely stay here again. (Didn’t have the breakfast so can’t comment on that.)
Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!!

Checkin was easy and fast. We were there for our anniversary and got a suite. Very clean and spacious. Breakfast was plentiful and fresh.
Stayed 1 night in Oct 2025

10/10 Excellent

Shonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good check in. The lady at the front desk was very helpful. My room was clean. I always stay here when I’m working n Provo.
Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Emma, Moab

Stayed 1 night in Sep 2025

8/10 Good

LELAND

Stayed 3 nights in Sep 2025

2/10 Terrible

Paulina

My room seemed clean when I first walked in but then I found shredded carpet going from the floor to the carpet. The bathroom was disgusting. There was someone’s hair, like a big thick piece of it on the floor in the shower. The corners of the floor had so much dirt in them. The tile was black in the grout lines. I had on white socks and they were black. When I showered I put a towel down to stand on because the tile floor was so dirty and the towel was black. Just so gross. The breakfast area was so dirty and messy. Not kept up. I do not recommend this place to anyone
Stayed 2 nights in Sep 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to airport was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lewis, Staunton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the guest laundry services. The landscaping for this hotel was very nice.
Stayed 1 night in Sep 2025

4/10 Poor

Nikole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Heat/ac in room was broke. Would only run on high and was very loud. When asked to fix it they could only unplug it. Said to call and they would come turn it back on if needed. Looked like ice cream on the wall next to bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel And convenient location
Stayed 3 nights in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Stayed 1 night in Sep 2025

6/10 Okay

Pat and Nancy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
They need to do a little more detail on the cleaning. The bathtub had black rings around it. Plus floors needed a little more thorough cleaning. Especially the floors inside the hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Kathryn

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The outlets in the room wouldn't work and the pool and hot tub were filthy.
Stayed 2 nights in Sep 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager was horrible
Stayed 1 night in Sep 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I believed all the Expedia reviews but yikes! Customer service is was good they were friendly but the hotel was so dirty and stinky. Splatters on the walls of who knows what. Shower never got very hot at all. Hotel was stinky and warm upon arrival.
Stayed 1 night in Sep 2025