- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service
We had some unexpected events on our way to the hotel and there was no way we could have made it to the hotel for our reservation with our dog. The property and, Rachel, who works for hotels.com, we're very accommodating and were able to credit us for our next stay up here, which we will do next time we will come back up this way. Thank you all for being so understanding.