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Best Western Potsdam University Park Inn

3.5 star property

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Photo gallery for Best Western Potsdam University Park Inn

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Exterior
Lobby
Free daily continental breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$115
$103 nightly
$115 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
1 Main St, Potsdam, NY, 13676
  • Place, Clarkson University
    ‪5 min walk‬
  • Place, State University of New York-Potsdam
    ‪8 min walk‬
  • Place, Canton-Potsdam Hospital
    ‪13 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, River View

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed) | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Total with taxes and fees
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About the neighborhood

Potsdam

A stay at Best Western Potsdam University Park Inn places you in the heart of Potsdam, steps from North Country Children's Museum and 4 minutes by foot from Raquette River. .This hotel is 0.3 mi (0.4 km) from Clarkson University and 0.5 mi (0.8 km) from State University of New York-Potsdam.

What's nearby

  • North Country Children's Museum - 2 min walk - 0.1 miles
  • Raquette River - 3 min walk - 0.2 miles
  • Clarkson University - 5 min walk - 0.3 miles
  • State University of New York-Potsdam - 8 min walk - 0.5 miles
  • Canton-Potsdam Hospital - 13 min walk - 0.7 miles

Getting around

  • Massena, NY (MSS-Massena Intl.) - 36 min drive

Restaurants

  • ‪Cheel Arena - ‬19 min walk
  • ‪Eben's Hearth - ‬17 min walk
  • ‪McDuff's Pub - ‬6 min walk
  • ‪Mama Lucia - ‬14 min walk
  • ‪Dunkin' - ‬18 min walk

About this property

Best Western Potsdam University Park Inn

Best Western Potsdam University Park Inn offers 40 accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and ski storage. Additional features at this Victorian hotel include a picnic area, gas grills, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Renovated entire property - June 2025
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarkson Inn
Clarkson Inn Potsdam
Clarkson Potsdam
The Clarkson Inn Hotel
The Clarkson Inn Potsdam
The Clarkson Inn Hotel Potsdam

Best Western Potsdam University Park Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kathryn, Pittsburgh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Staff was very nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In several encounters, the staff were proactive and ultra-helpful. Kassia even read my requirement for stair-free access and rebooked my room accordingly. Unfortunately, there is no elevator to the second floor. The room was freshly renovated, with custom cabinetry and bathroom touches. The outlets above the hanging night stands were especially nice. However, the fridge was loose and a possible fall risk. The beds were too soft for my taste. The cleaner missed a little here and there -- some head hairs in the sink and spots on the central nightstand. I wiped it myself and all good. Easy fix. My biggest complaint is that the room lacked a desk for working. I wound up making a pillow table on one of the beds. All that thoughtful design skipped a major element. And there was room for it, too, so just a head-scratcher. Location-wise, it's downtown, such as that is. It has a sizable lot, patio with tables overlooking the river, and it's across the street from a bagel café', ice cream shop, and movie theater. Hard to be disappointed. The breakfast was very nice and featured fruits, yogurt, various milk types, cereal, breads, eggs, sausage links, and a make-your-own Belgian waffle station. I wish they had takeout containers to carry back to your room. Another guest helped me carry the paper plates. Overall, would definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

DIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love that the renovation was finally completed. Last Tim I was there it was almost done & I think they did a wonderful job. Especially the rooms. Very nicely done & the lobby too!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cherie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in great condition, clean and spacious, staff very well trained and attentive. A caveat: no elevator, so 2nd floor a challenge for mobility issues. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

6/10 Okay

Charice

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The bedroom was good, but bathroom was musty, moldy caulk, mold on the shower curtains, the vent fan did not work it was extremely loud and broken, no toilet paper, there’s just a sliding door to the bathroom that leaves a open crack so no privacy. The district manager at the front desk was not friendly but the cleaning ladies were nice and smiled at us. The Keurig was filled with dust/grime. I’ve been to other BW and they are much cleaner & the staff is friendly. I was not satisfied with our stay here. Even after touching the shower curtain we stank from the gross smell of the curtain. I notified the workers but they just said they’ll pass it on. We didn’t get a different room and/or nothing was fixed/changed. I know this BW is new to town but we won’t be back there. Thanks.
Stayed 2 nights in Nov 2025

6/10 Okay

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room with view of river
Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Excellent breakfast. Very clean. Comfortable room
Stayed 1 night in Nov 2025

2/10 Terrible

John

Traveled with family
When we went to check in, they said they did not have a reservation. Yet they were able to transfer our reservation to a different hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and so nice. Would absolutely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

naomi

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view, great room, friendly staff, exactly what we needed!
Stayed 1 night in Nov 2025

8/10 Good

Sam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location and convenience.
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet, clean, spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Jake

Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was good and clean, and the staff friendly and accommodating. I had stayed here before and liked it, particularly the breakfast: fruit, yoghurt, skim milk, cereal, eggs. A pretty good breakfast. This time, however, there was no fruit, and no yoghurt. I stayed four nights. On the third morning there was also no milk, although there was cereal. Only on my fourth morning was there fruit and yoghurt. Why it should take three nights for the hotel to be content with offering their guests a substandard breakfast (they were waiting for a shipment, they told me) is beyond me, especially with a supermarket a quarter mile away. In fact, that's where I went to buy what the hotel should have offered. I suggest that management be more attentive to their guests.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities
Staff was enthusiastic and made us feel welcome! The room was spectacular and immaculate!! Loved staying here.
Stayed 1 night in Oct 2025

6/10 Okay

Dave

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room cleanliness could be improved. We found a large stain on our comforter and the water pressure in the shower was like a trickle
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Maranne

Stayed 1 night in Oct 2025

10/10 Excellent

Russell, East Brunswick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are newly redone and super clean.
Stayed 1 night in Oct 2025