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Hyatt House Portland Airport

Property class: 3

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Photo gallery for Hyatt House Portland Airport

Exterior
Fitness facility
Meeting facility
Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower) | 1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 479 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 459 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 478 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed

  • 478 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Portland

Located in Portland (Northeast Portland), Hyatt House Portland Airport is within a 15-minute drive of Veterans Memorial Coliseum and Moda Center. .This hotel is 10.7 mi (17.2 km) from Portlandia and 10.7 mi (17.2 km) from Pioneer Courthouse Square.

What's nearby

  • Windy's Corner - 4 min walk - 0.3 miles
  • Cascade Station - 12 min walk - 0.7 miles
  • Copper Mountain Property - 13 min walk - 0.7 miles
  • Mt Hood Community College - Maywood Park Campus - 3 min drive - 2.1 miles
  • Argay Park - 5 min drive - 2.8 miles

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Sandy O’s - ‬3 min drive

About this property

Hyatt House Portland Airport

Hyatt House Portland Airport offers 112 accommodations with coffee/tea makers and designer toiletries. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
You can enjoy a meal at Jawfish Restaurant serving the guests of Hyatt House Portland Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Jawfish Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This lobby lounge serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Hyatt House Portland Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 835 out of 1820 reviews
Rating 8 - Good. 431 out of 1820 reviews
Rating 6 - Okay. 278 out of 1820 reviews
Rating 4 - Poor. 134 out of 1820 reviews
Rating 2 - Terrible. 142 out of 1820 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 2 nights in Jan 2026

4/10 Poor

Smita

Stayed 1 night in Jan 2026

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
一楼的房间不是很好、我还是喜欢三楼
Stayed 2 nights in Dec 2025

4/10 Poor

Antonio

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The bed was uncomfortable. Everything else was fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anderson, Camino

Stayed 1 night in Jan 2026

6/10 Okay

John A.

Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the size of the rooms. They were not dirty they were well kept and modernized as much as possible for the age of the hotel. The staff was super friendly and pay attention to detail
Stayed 1 night in Dec 2025

2/10 Terrible

Robert

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Took the family down for a night from Washington. Booked two rooms. The first room had an already flooded toilet and a bad smell throughout the room Requested a different room in the second room TV in the couch area did not work, alarm clock did not work, coffee pot brewed weird This is our second time staying at this motel. The first time was much more pleasant. Also did not return my $75 deposit.
Stayed 1 night in Jan 2026

8/10 Good

Leroy

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jan 2026

10/10 Excellent

Del

Liked: Cleanliness, amenities
Outstanding
Stayed 1 night in Jan 2026

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities
The worst room I've ever had at a hotel.. filthy, everything broken, no phone in the room that worked, fridge was broken, bathroom had broken tile and the tub floor had a big patch over the floor, drain didn't drain in shower so you were standing in a foot of water as you showered. Stayed at this location before and everything was great this was the worst hotel stay I've ever had. The room was definitely not worth the cost. Feel like I should be reimbursed for this day it was that bad
Stayed 3 nights in Dec 2025

8/10 Good

Adrienne

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 2 nights in Jan 2026

8/10 Good

Randy A

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and professional staff, however the lobby was being remodeled and more signs should be used to help find the way to check in.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Jorge

Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

8/10 Good

Leroy

Stayed 1 night in Jan 2026

6/10 Okay

Laurie

Disliked: Property conditions & facilities
Dated. Old. Duct tape on carpets. Had to ask for towels. Toilet paper holder was dirty. Bed skirts rumpled and improperly placed. Car noise. Kind of creepy.
Stayed 1 night in Jan 2026

6/10 Okay

brenda

Stayed 1 night in Dec 2025

10/10 Excellent

SatyaPrasad

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great stay clean rooms
Stayed 1 night in Dec 2025