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Sheraton Grand Mirage Resort, Port Douglas

Property class: 5 and above

Choose dates to view prices

Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

An aerial view of a resort with multiple swimming pools, a beachfront, and lush greenery.
An aerial view of a resort with a beach, a turquoise pool, and lush greenery.
A wooden pathway leading to a beach, surrounded by palm trees and tropical vegetation.
A resort with a pool, palm trees, and a building with a sign reading "HARRISONS".
A three-tiered dessert stand with various pastries and sandwiches, two glasses of champagne, a blue teapot, and cups on a table with a view of a pool and palm trees.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$243 nightly
The current price is $267 total
Total with taxes and fees
Nov 10 - Nov 11

Explore the area

View in a map
Port Douglas Road, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪3 min drive‬
  • Place, Macrossan Street
    ‪4 min drive‬
  • Place, Crystalbrook Superyacht Marina
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a TV, a dining area with a table and chairs, and a view of a pool and tropical scenery.

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

A modern hotel room with a bed, desk, and chairs, large windows with a view of palm trees and a pool, and a ceiling fan.

Room, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(20 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

A modern hotel room with two beds, a ceiling fan, a large window with a view of greenery, and a desk with a chair.

Room, 2 Double Beds, Lagoon View

9.6 out of 10
Exceptional
(9 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Garden View

A hotel room with a bed, a sofa, a chair, a small table, and a ceiling fan. There are windows with curtains, a lamp, and framed pictures on the wall.

Studio, 1 King Bed, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of greenery.

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Room, 2 Double Beds, Garden View

8.4 out of 10
Very good
(32 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Lagoon View

A hotel room with a bed, a desk, a chair, a sofa, and a view of a swimming pool.

Studio, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(6 reviews)
  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Lagoon View

A hotel room with two beds, a sofa, a desk, and a TV.

Studio, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a view of a swimming pool.

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with a bed, a desk, a TV, and a view of a pool and garden.

Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a view of a swimming pool.

Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

A hotel room with a bed, a sofa, a small table, and a chair. There is a window with a view of a pool and palm trees.

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Lagoon View

A modern living room with a sofa, coffee table, and dining table. There is a TV on the left and a balcony with a view of palm trees.

Presidential Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • 1636 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is $186
Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Port Douglas

Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is by the ocean, within a 5-minute drive of Flagstaff Hill and Wildlife Habitat. .This golf hotel is 1.5 mi (2.5 km) from Four Mile Beach and 2.4 mi (3.9 km) from Crystalbrook Superyacht Marina.

What's nearby

  • Four Mile Beach - 3 min drive - 1.8 miles
  • Four Mile Beach Park - 4 min drive - 2.0 miles
  • Macrossan Street - 4 min drive - 2.2 miles
  • Wildlife Habitat - 4 min drive - 2.7 miles
  • Crystalbrook Superyacht Marina - 4 min drive - 2.4 miles

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • ‪Feast - ‬1 min walk
  • ‪Lobby CafĂ© - ‬1 min walk
  • ‪Daintree Lounge - ‬1 min walk
  • ‪Zinc Port Douglas - ‬4 min drive
  • ‪Rattle n' Hum - ‬5 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Port Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course. 12 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 295 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. After practicing your swing on the golf course, you can dip into one of the 12 outdoor pools. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Feast Restaurant & Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Port Douglas? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a bus station shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Feast Restaurant & Bar - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Palms Lobby Cafe - This café serves brunch, lunch, and light fare. Open daily.
Daintree Bar & Lounge - Overlooking the pool, this bar serves light fare only. Open daily.
Lagoon House - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Harrisons Restaurant - This poolside fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Daintree Bar & Lounge
  • Feast Restaurant & Bar
  • Harrisons Restaurant
  • Lagoon House
  • Palms Lobby Cafe

Things to do

  • 12 outdoor pools
  • 18-hole golf course
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Family friendly

  • 12 outdoor pools
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (12,917 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 85.0 per night
Cribs (infant beds) are available for AUD 25.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle fee: AUD 56.00 per person (one-way)
  • Airport shuttle fee per child: AUD 28.00 (one-way), (from 4 to 11 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and had everything we needed - would love to go back.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to drop and relax!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The pool side service & swim up bar were wonderful.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, location and staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it, wanted to stay for longer. The only thing was that our AC didn’t seem to work properly but in the grand scheme of things, that was a tiny issue. Will definitely be back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay - the staff were super friendly and helpful. Great resort for Australian standards if you after somewhere to prop and stop , great pools , gym and excellent dining choices - will definitely return.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Port Douglas. Friendly staff. Lots of pools.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you expect from Sheraton! I loved my stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great resort, great location, and really friendly staff. The only thing we found, were the rooms and some general areas were unkept and not cleaned well. Other than that, it’s a great place!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved most things about this place. Pools are awesome..poolside menu was reasonable, tasty and quick.with friendly staff..(join the Marriott app for better prices ) breakfast was good.. Definitely go to town for dinner though as I thought dinner service was the weak point with poor service and not so great value.. george who kept the place spic spec clean was the best of all the staff.. loved our chats with him.. Will return 100%
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Worth it
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Comfortable rooms with lovely pools to relax after a travel day
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beautiful gardens and surrounds, swim up bar was cool and plenty of fun for the kids. Only slight issue we had was there was no monitoring of towels reserving pool chairs. Sometimes these pool chairs were reserved for a hour and sometimes up to half a day which ruins the experience for travelers that don’t behave this way…
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional. My partner and I thoroughly enjoyed our time at the hotel. The breakfast was outstanding offering fresh and delicious food and the chefs and service were excellent. The facilities were spotless and well maintained else the staff were incredible friendly, professional and attentive. We definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, great room and facilities, buffet breakfast was excellent.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and restaurants
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort with great restaurants - Harrison’s is a must!
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Contact me and I’ll explain…
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Landscaping and ponds were beautifully maintained. The staff was friendly and eager to help make our stay enjoyable. I wasn’t as impressed with the cleanliness of our room. The room needed deep cleaning- there was mold and dust on light fixtures and the glass covering the wall art.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Beautiful resort, grounds, staff and amenities. My only detractor is the bathroom really needed a deep clean.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great meal and drinks at the swim at bar.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful place for relaxing and family time
Stayed 5 nights in Dec 2025

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