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Mantra Heritage

4.0 star property

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Outdoor pool
Room, 1 Bedroom (Swim Out) | In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
$134
$134 nightly
$134 total
Total with taxes and fees
Jan 29 - Jan 30

Explore the area

View in a map
16 Warner Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪1 min walk‬
  • Place, Port Village Shopping Centre
    ‪5 min walk‬
  • Place, Crystalbrook Superyacht Marina
    ‪5 min walk‬

Room options

Hotel Room

  • Sleeps 2

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 Bedroom (Swim Out)

Room, 1 Bedroom (Swim Out) | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Room, 1 Bedroom (Swim Out)

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 2 Bedrooms (Dual Key)

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Bedrooms (Dual Key)

  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 2 Bedrooms (Dual Key, Swim Out)

Room, 2 Bedrooms (Dual Key, Swim Out) | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Bedrooms (Dual Key, Swim Out)

  • 1163 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Bedrooms

  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Room (Hotel)

Room (Hotel) | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Room (Hotel)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Suite

  • Sleeps 5

One Bedroom Suite

  • Sleeps 3

View all photos for Two Bedroom Dual Key

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

  • Sleeps 5

One Bedroom Swim Out

  • Sleeps 3

Two Bedroom Dual Key Swim Out

  • Sleeps 5

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About the neighborhood

Port Douglas

A stay at Mantra Heritage places you in the heart of Port Douglas, within a 5-minute walk of Anzac Park and Macrossan Street. .This hotel is 0.2 mi (0.3 km) from St Mary's by the Sea Chapel and 0.2 mi (0.3 km) from Sugar Wharf.

What's nearby

  • Macrossan Street - 1 min walk - 0.1 miles
  • Port Village Shopping Centre - 5 min walk - 0.3 miles
  • Sugar Wharf - 5 min walk - 0.3 miles
  • Crystalbrook Superyacht Marina - 5 min walk - 0.3 miles
  • Four Mile Beach - 11 min walk - 0.6 miles

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Rattle n' Hum - ‬4 min walk
  • ‪Zinc Port Douglas - ‬7 min walk
  • ‪Jungle Fowl - ‬3 min walk
  • ‪Origin Espresso - ‬1 min walk

About this property

Mantra Heritage

Hotel in Port Douglas with an outdoor pool and a hot tub
Mantra Heritage offers 39 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. This Port Douglas hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available. Housekeeping is provided weekly.
An outdoor pool and a hot tub are on site.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Mantra Heritage Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 381 reviews
Rating 8 - Good. 139 out of 381 reviews
Rating 6 - Okay. 53 out of 381 reviews
Rating 4 - Poor. 28 out of 381 reviews
Rating 2 - Terrible. 5 out of 381 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A favourite place for us to stay in Cairns. Location is perfect as can walk Main Street. Lots of eating and shopping options. Perfect if you want to walk everywhere.
Stayed 7 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Good value, and location of hotel excellent. Room, pool and hotel in general in need of some love, maintenance and renovation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, beautiful relaxing pool area, staff were fantastic and accommodating and location couldn't be more convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Nice spacious room, beautiful pool and great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian, Bonbeach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for us; the location is the best, as there's no need to drive to the shops since it is in the middle of town. The pool areas are excellent. We will come back again in the future.
Stayed 2 nights in Sep 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the village surrounded by shops and restaurants, and a short walk to the marina and 4 mile beach. The pools at the complex were fab too.
Stayed 4 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Leanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable room with good access to the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruce Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location at the centre of Port Douglas. And the pools.
Stayed 7 nights in Jul 2025

10/10 Excellent

David

The room was spacious, well equipped and very comfortable. The staff at reception were friendly and polite.
Stayed 4 nights in Jul 2025

6/10 Okay

Armando

Traveled with partner
Liked: Amenities
Never Staying Here Again Giving 3 stars only because the bed and pillows were decent — but the rest was a mess. I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online. We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them. The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours. For the price we paid (not cheap!), there was:    •   No cleaning for 3 days    •   No extra towels    •   Loud music at night    •   Dirty carpets Eddie at reception was helpful, but the woman at guest services was careless and unhelpful. Never staying here again. This place charges hotel prices with zero service.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Mantra Heritage on a number of occasions and will continue to return , staff are warm and friendly and it is so conveniently located
Stayed 7 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very handy location. A walk to everywhere, like the shops, the Marina, resturants.
Stayed 4 nights in May 2025

8/10 Good

MAXWELL

Liked: Cleanliness, staff & service, room comfort

Week in the tropics!!

In Port Douglas for a family wedding, could not have found a more convenient location, whether it was for a run, a walk to the marina, local football ground, just perfect!!!
Stayed 7 nights in May 2025

6/10 Okay

Phil

Traveled with partner
Liked: Staff & service
The property needs an update. I could not get a ice and an ice bucket. Room service only avaible if booked for five days or more
Stayed 3 nights in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and the staff were helpful. My room was well appointed and clean. There were a lot of steps so if this is an issue for you, let them know.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, amenities
Clean n great service
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pool side room (which I had never had before!) for only $166 per night (Wednesday and Thursday) which was great. Staff were very friendly, laid back and informative. I intend to stay there again whenever I am back in Port Douglas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
We Actually really had relaxing staying to our hotel and very clean/quiet. Will be staying to this hotel again
Stayed 1 night in Mar 2025

8/10 Good

Anni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to everything.Nice swimming pool and garden Staff very friendly and helpful no problems.
Stayed 7 nights in Mar 2025