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Jamaica Palace Hotel

Property class: 3.5

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Photo gallery for Jamaica Palace Hotel

A large, white, colonial-style hotel with multiple buildings, surrounded by lush greenery and hills.
A table set for two with a white tablecloth, two black chairs, a bottle of wine, glasses, and a lobster on the table.
A corridor with a checkered floor, white walls, and a skylight. There are potted plants and artwork on the walls.
A person lying on a towel by a pool with a hat, a plate of fruit, and a pair of sandals.
A spacious lobby with a high ceiling, a chandelier, and a large painting.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
The current price is $170
$153 nightly
$170 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Blue Lagoon
    ‪8 min drive‬
  • Place, Winnifred Beach
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, a TV, and a dresser.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A large, round bed with a wooden base, two bedside tables with lamps, a white headboard, and a door with glass panels.

Junior Suite, 1 King Bed

  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a bedside table with a lamp, a wall-mounted air conditioner, and decorative circular wall art.

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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The price is $243
Oct 19 - Oct 20
Total with taxes and fees
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About the neighborhood

Port Antonio

Located in Port Antonio, Jamaica Palace Hotel is by the ocean, a 1-minute drive from Trident Castle and 7 minutes from Rio Grande. .This hotel is 2.6 mi (4.2 km) from Blue Lagoon and 3 mi (4.9 km) from Folly Ruins.

What's nearby

  • Trident Castle - 11 min walk - 0.6 miles
  • Frenchman's Cove Beach - 5 min drive - 2.2 miles
  • Blue Lagoon - 8 min drive - 3.2 miles
  • Rio Grande - 11 min drive - 4.8 miles
  • Winnifred Beach - 12 min drive - 4.9 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Sylvia's Bar - ‬11 min drive
  • ‪Bushbar - ‬18 min walk
  • ‪Gurley Aston Wine Bar & Grill - ‬11 min drive

About this property

Jamaica Palace Hotel

Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually decorated guestrooms. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy Caribbean cuisine at Gallery Restaurant & Bar, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a computer station, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:30 AM.
Gallery Restaurant & Bar - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

This property's listed general deposit is refundable via credit card within 1-3 days after check-out, pending room inspection.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Jamaica Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 163 out of 365 reviews
Rating 8 - Good. 127 out of 365 reviews
Rating 6 - Okay. 36 out of 365 reviews
Rating 4 - Poor. 16 out of 365 reviews
Rating 2 - Terrible. 23 out of 365 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were great food was delicious!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the 3 days spent at this hotel,very close o the beach and to vist places of interest.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well maintained property. Cleaned and very photogenic. I loved the staff interaction with us and all my requested services were attended with prompt. Sleeping on our bed was very comfortable and is one of my best hotel experience.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Property was clean and quiet. Some basic stuff were missing from the room in my opinion. Food was alright. Pool is great, but would recommend a lifeguard since it’s 8ft deep.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stay here before and was very happy they could accommodate my family and I.. We booked another accommodation which was not as advertised… Breakfast is on point and with a wide choice. Room was clean and smells clean too… Great location to pop into town or to Boston beach… I will be back..
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food at the restaurant. Lovely pool and fantastic area. Portland is lovely
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Beautifully kept grounds and hotel
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies and gentlemen was extremely polite and very friendly. Excellent customer service and the restaurant staff was fantastic also.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was well maintained but the room was extremely outdated. I had roaches on The bathroom and a lone lizard living in the room. The food was not good. The Jamaican breakfast was hit or miss good the first day then dry and flavorless the next day. The meal service was also extremely slow and most waiters nonchalant regarding customer service. I would not recommend.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, beautiful garden, property very clean and breakfast was good.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the decor. If I'd change one thing.. it would be the importance of a pen and a notebook in the rooms. Yes we have phones, however, some ppl still prefer the "old fashioned way" of communication! Loved breakfast-yhe staff and the concierge staff! Thanks❤️ for having us!! #CP❤️JD
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room snd bathroom friendly and helpful staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent. Dinner options for kids could be improved on.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. I would love to go back again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Staff was nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great staff and overall service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel reading the reviews both good and bad and not sure what to expect. However, our experience was perfect. We stayed in room 30 and it was clean. The water pressure was great, the air-conditioning and everything worked fine. We had breakfast twice there and it was delicious. The facilities were clean and welcoming and picturesque. We Absolutely loved the property. It was well kept, pool was clean and the property is close to many food options and attractions. We had a perfect time and will definitely be back! The stone on the floors from the pictures look textured as if you could feel the stones on your feet Howe er it’s a completely smooth surface. It feels like flat tile with no grooves that was a nice touch.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a stunning property with really friendly staff at reception. Had an issue with bathroom shower which sprayed onto the wall and then the floor - apparently a result of bath/shower design so the staff couldn't help. Otherwise had a great stay with good food, although the restaurant was pricey. Would stay again though.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was extremely pleasant and courteous, especially Damion, who consistently checked in on us to ensure we were comfortable and had everything we needed.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The food was good.
Stayed 3 nights in Oct 2025