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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 1-844-709-7928 Phone Number

The Carmen Hotel - Adults Only

4.5 out of 5.0
Calle 8 Norte Manzana 4 #876, Playa del Carmen, QROO 1-844-700-1007
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3.5 of 5 guest rating
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Breakfast
Wifi
Smoke Free
24/7 Desk
Concierge
More
Room type Options Nightly price Book
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Reef Suite Partial Ocean View
Room with view
1 King Bed
Room sleeps 2 guests
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Other room types
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Grand Ocean Suite
Room with view
1 King Bed
Room sleeps 2 guests
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Photo of room
Coral Suite
2 Queen Beds
Room sleeps 4 guests
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Owner´s Suite
Room with view
1 King Bed
Room sleeps 2 guests
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Photo of room
Reef Suite City View
1 King Bed
Room sleeps 2 guests
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Photo of room
Captain's Suite
Room with view
1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Sunrise Suite
Room with view
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only luxury on the beach

Popular property highlights

Breakfast included
Free WiFi
Smoke-free property
24-hour front desk
Concierge services

When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This luxury hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.

Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Languages Spoken

  • English

Show all languages

The Carmen Hotel - Adults Only

Calle 8 Norte Manzana 4 #876, Playa del Carmen, QROO 77710

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

The Carmen Hotel - Ocean Front is a smoke-free property.

  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Number of outdoor pools - 1
  • Elevator
  • Rooftop terrace
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Concierge services
  • Snack bar/deli
  • 24-hour front desk
  • Pool umbrellas
  • Beach umbrellas
  • Tours/ticket assistance
  • Year Built - 2016
  • Beach towels
  • Total number of rooms - 37
  • Number of floors - 5
  • Free WiFi
  • Number of buildings/towers - 1
  • Smoke-free property

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

The Carmen Hotel - Ocean Front offers 37 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies. Beds feature premium bedding. 50-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Television
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • TV size: 50
  • TV size measurement: inch
  • Bathtub or shower
  • Pets allowed
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Streaming services
  • Mobile key entry

Where to Eat

Deck 5 - Onsite rooftop bar.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

Noise-free rooms not guaranteed

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are available for breakfast

Minimum guest age is 18

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Day (1 January) Gala Dinner per adult: USD 215
  • A damage deposit of USD 100 will be collected before check-in.
  • Resort fee: USD 20 per person, per night

The resort fee includes:

  • Additional inclusions
  • Breakfast
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Carmen Hotel Playa del Carmen
  • Carmen Hotel
  • Carmen Playa del Carmen

We should mention

Guests under 18 years old are not permitted at this adults-only property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Guests can access their rooms with a mobile device.

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