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Singular Joy Downtown Residences

3.0 star property

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Photo gallery for Singular Joy Downtown Residences

Outdoor pool, pool umbrellas
Master Suite 3 Bedrooms | Living area | 32-inch Smart TV with digital channels, TV
Massages
Bar (on property)
Master Suite 3 Bedrooms | Down comforters, in-room safe, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping
The current price is $45
$35 nightly
$45 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

Down comforters, in-room safe, bed sheets

Habitación Deluxe, 1 cama de matrimonio grande

7.6 out of 10
Good
(9 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Down comforters, in-room safe, bed sheets

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(12 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

Down comforters, in-room safe, bed sheets

Superior Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite Deluxe

Down comforters, in-room safe, bed sheets

Suite Deluxe

  • 376 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Superior

Down comforters, in-room safe, bed sheets

Suite Superior

  • 376 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Superior with Street View

Down comforters, in-room safe, bed sheets

Suite Superior with Street View

  • 635 sq ft
  • Sleeps 5
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Singular Joy Downtown Residences in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Playa del Carmen Main Beach and Quinta Avenida. .This spa hotel is 0.3 mi (0.5 km) from Mamitas Beach and 1.2 mi (2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Calle 12 - 2 min walk - 0.1 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪La Caprichoza - ‬4 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Mandarina's Cafe - ‬3 min walk

About this property

Singular Joy Downtown Residences

Singular Joy Downtown Residences offers 17 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 17 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A poolside bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 90 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Singular Joy Downtown Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 197 out of 401 reviews
Rating 8 - Good. 87 out of 401 reviews
Rating 6 - Okay. 52 out of 401 reviews
Rating 4 - Poor. 28 out of 401 reviews
Rating 2 - Terrible. 37 out of 401 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mathias

Liked: Staff & service, amenities
Friendly staff, clean room. Great location. The aircondition was a bit noicy. Over all, I had a great stay!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Silviya

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Swetalina

Liked: Cleanliness, amenities, property conditions & facilities
It was a cozy 1 bedroom apartment very clean and you have all essentials. The front desk is really helpful and kind
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miguel A

Liked: Amenities
Excelente!
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Elin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty towels and extremely loud from the nearby clubs. Felt like the whole room was shaking until 4 am. Stayed at the first floor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always a great stay, it is not a quiet property its more for the younger party crowds
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Conveniently located between Cancun and Tulum.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay near down town playa del Carmen
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and one street away from 5th street !
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it.
Stayed 11 nights in Aug 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to the amenities, beach and ferry.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Dayan

They didn’t
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARCELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to everything and the view was breathtaking
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION
Verified

2/10 Terrible

Ericka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst, our bed sheets were dirty with multiple stains and our towels were so old and dingy not to mention the smell and stains. The loud sound of music playing all night long to late morning was unbearable unable to sleep or even rest. My stay was from Saturday to Thursday and by Sunday I requested a refund and did my check out. My refund has been denied even though my family and I didn’t stay due to the very poor conditions of our room and the constant loud music playing from the next door club that it’s not on description of the property. It’s literally as if you are staying in the night club every night.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.walking distance to everything.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay at this location when I travel in the area.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious and comfortable and the rooftop pool and hot spa were excellent.
Verified

10/10 Excellent

Ernixh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Nice pool rooftop and very clean.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

victorino

Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Awesome rooftop pool!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Safe, luxury, confortable and good price
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to reside and I would always come back here again love this place and very safe and right at the heart of everything around. The surprise is that once you are in your room it’s completely quiet
Stayed 4 nights in Apr 2025
Verified

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place and very convenient, views from rooftop pool were amazing. Wish I had hot water though.
Stayed 1 night in Mar 2023