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Singular Joy Downtown Residences

Property class: 3

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Photo gallery for Singular Joy Downtown Residences

A pool area with lounge chairs and umbrellas, overlooking a beach with clear blue water and a view of the ocean.
An outdoor seating area with round tables and chairs, a bar, and a view of the sea.
A hotel room with a large window offering a view of the beach and ocean. There is a bed with white linens and a rolled towel on it. Two potted plants are placed on either side of the bed.
A modern bedroom with a large bed, a wooden accent wall, a dining area with a table and chairs, and a view of greenery outside.
A modern kitchen with a wooden accent wall, a flat-screen TV, and a dining area with clear chairs and a glass table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping
The current price is $39
$29 nightly
$39 total
Total with taxes and fees
Sep 18 - Sep 19

Explore the area

View in a map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬

Room options

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

A neatly made bed with white linens, a circular wall light, a small bedside table with a cup, and a red throw blanket.

Habitación Deluxe, 1 cama de matrimonio grande

7.6 out of 10
Good
(9 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

A neatly made bed with a tray of breakfast items including croissants, a cup of coffee, and a red scarf.

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(12 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

A hotel room with a large circular light fixture above the bed, white bedding, and a tray with breakfast items.

Superior Suite, 2 Bedrooms

8.2 out of 10
Very good
(14 reviews)
  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite Deluxe

Down comforters, in-room safe, bed sheets

Suite Deluxe

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Superior

Down comforters, in-room safe, bed sheets

Suite Superior

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite Superior with Street View

Down comforters, in-room safe, bed sheets

Suite Superior with Street View

  • 635 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

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Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Singular Joy Downtown Residences in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Playa del Carmen Main Beach and Quinta Avenida. .This spa hotel is 0.3 mi (0.5 km) from Mamitas Beach and 1.2 mi (2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Calle 12 - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldo's - ‬3 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Dirty Martini Lounge - ‬3 min walk
  • ‪La Caprichoza - ‬4 min walk

About this property

Singular Joy Downtown Residences

Singular Joy Downtown Residences offers 17 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 17 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A poolside bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 90 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Singular Joy Downtown Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 203 out of 409 reviews
Rating 8 - Good. 87 out of 409 reviews
Rating 6 - Okay. 54 out of 409 reviews
Rating 4 - Poor. 28 out of 409 reviews
Rating 2 - Terrible. 37 out of 409 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julie Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place very convenient to everything and is a beautiful clean property with excellent view
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mathias

Liked: Staff & service, amenities
Friendly staff, clean room. Great location. The aircondition was a bit noicy. Over all, I had a great stay!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Silviya

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Swetalina

Liked: Cleanliness, amenities, property conditions & facilities
It was a cozy 1 bedroom apartment very clean and you have all essentials. The front desk is really helpful and kind
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highlight of the hotel, 1 block from the club district. 2 pools and a hot tub. Loved the hot water from the hot tub. Spacious suite. A negative was trying to take a shower with 4-6 droplets coming from the faucet lol you must Remind them to clean your room or they won’t stop by unfortunately. Noise construction at 8am was not a positive experience if you’re trying to sleep.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Conveniently located between Cancun and Tulum.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Condo building itself was very well maintained. Friendly staff. Secure building. The host to our apartment was unresponsive right from the booking. We had unit #103 . The host never responded to any emails sent before arrival. Even when we were there, host did not respond to his whats app or look at it , with a very serious issue we had in Unit.. We would definitely stay at Singular Joy again. But never with this host.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay near down town playa del Carmen
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always a great stay, it is not a quiet property its more for the younger party crowds
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Miguel A

Liked: Amenities
Excelente!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and one street away from 5th street !
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to the amenities, beach and ferry.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

MARCELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to everything and the view was breathtaking
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION
Verified review

4/10 Poor

Elin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty towels and extremely loud from the nearby clubs. Felt like the whole room was shaking until 4 am. Stayed at the first floor.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it.
Stayed 11 nights in Aug 2025
Verified review

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.walking distance to everything.
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay at this location when I travel in the area.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious and comfortable and the rooftop pool and hot spa were excellent.
Verified review

10/10 Excellent

Ernixh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Nice pool rooftop and very clean.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

victorino

Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Dayan

They didn’t
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Safe, luxury, confortable and good price
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Awesome rooftop pool!
Stayed 1 night in Jan 2025