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Princess Family Club Riviera - All Inclusive

5.0 star property

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Photo gallery for Princess Family Club Riviera - All Inclusive

A beach with palm trees, a thatched-roof structure, and a clear view of the ocean.
A long bar area with high, arched brick ceilings and multiple seating options.
A resort with a swimming pool, palm trees, and modern architecture.
A hotel lobby with a patterned wall, a central chandelier, and large vases.
A gym with exercise equipment, glass walls, and a view of a pool and outdoor area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
The current price is $308
$252 nightly
$308 total
Total with taxes and fees
Aug 21 - Aug 22

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪16 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪28 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room (Club)

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (Club)

7.6 out of 10
Good
(46 reviews)
  • 628 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Pool Access (Club)

A room with a glass wall overlooking a swimming pool and lounge chairs.

Family Room, Pool Access (Club)

8.2 out of 10
Very good
(16 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Single Room Deluxe with Garden View

Minibar (free items), in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • Garden view
  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room Deluxe with Garden View

Minibar (free items), in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room Deluxe with Garden View

Minibar (free items), in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • Garden view
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 620 reviews
$193 nightly
The price is $236
Aug 21 - Aug 22
Total with taxes and fees
Grand Sunset Princess - All Inclusive

About the neighborhood

Playa del Carmen

When you stay at Princess Family Club Riviera - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. .This all-inclusive resort is 5.8 mi (9.3 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Quinta Avenida - 15 min drive - 5.7 miles
  • Playa del Carmen Main Beach - 16 min drive - 5.9 miles
  • Xplor Theme Park - 22 min drive - 10.5 miles
  • Xcaret Eco Theme Park - 28 min drive - 12.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Fresco Bar - ‬13 min walk
  • ‪Privilege Lounge - ‬16 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Margarita - ‬16 min walk

About this property

Princess Family Club Riviera - All Inclusive

Princess Family Club Riviera - All Inclusive offers 144 accommodations with free minibar items and safes. Rooms open to balconies or patios. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

6 outdoor tennis courts and a health club are featured at the resort. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 144 guestrooms featuring free minibar items and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Buffet Family Club, one of the resort's 12 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 20 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 27254 square feet (2532 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Family Club - This buffet restaurant specializes in international cuisine. Open daily.
Verde - This buffet restaurant specializes in international cuisine. Open daily.
Naranja - This buffet restaurant specializes in international cuisine. Open daily.
Mama Mía - This theme restaurant specializes in Italian cuisine. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 374 out of 901 reviews
Rating 8 - Good. 266 out of 901 reviews
Rating 6 - Okay. 143 out of 901 reviews
Rating 4 - Poor. 64 out of 901 reviews
Rating 2 - Terrible. 54 out of 901 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grecia Paloma Bezanilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the staff was friendly, the rooms, the pools, the resort as a whole was super clean!
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities
Great place to stay
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Chantel

Liked: Amenities
Family club and swim out was amazing ! Best week in an all inclusive resort
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Sajidur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and awesome service
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Laura Elyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family friendly resort
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Jagjit singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family vacations....
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful professional and friendly
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand riviera family club was amazing we had a blast
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying in the Princess, all was amazing.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, delicious food and great pools
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Paolo

Liked: Cleanliness, staff & service
Food was great,
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Francisco Ignacio Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is awesome, and the personnel were super friendly.
Stayed 12 nights in Feb 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was always friendly and helpful.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Tony D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of food choices for family, family activities.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend time with your family.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Stephen Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family oriented all inclusive. Lots to do within the resort, and close to a ton of cool adventures. Would definitely go again!
Stayed 12 nights in Mar 2025
Verified

6/10 Okay

Kristine Harris

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Have nice for family vacation
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Alondra

My kids has a blast.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Markku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy place for family with small children
Verified

10/10 Excellent

Ramon

Everyone was very friendly
Verified

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great pools
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything the room service was good and very clean around the resort area.
Stayed 10 nights in Oct 2024
Verified

8/10 Good

Kirijan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 5 nights in Jul 2024