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3.9 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, Pool Access ((Swimout) Deluxe)
592 square feet
1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Junior Suite (deluxe)
592 square feet
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room, Swimout (Platinum)
581 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room (Platinum)
581 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Suite, Round Bed (Honeymoon)
883 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, Round Bed, Swimout (Honeymoon)
882 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront hotel

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Laundry facilities

When you stay at Platinum Yucatan Princess Adults Only - All inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury hotel is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.5 mi (12 km) from Maroma Beach.

Make yourself at home in one of the 470 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Yucatan, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This hotel has facilities measuring 6426 square feet (597 square meters), including conference space. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Platinum Yucatan Princess Adults Only - All inclusive

Prolongacion 5ta Avenida, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Access to onsite nightclubs included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • All land sports and fitness activities and facilities are included

Hotel Amenities

Platinum Yucatan Princess Adults Only - All inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All inclusive features a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a spa tub. Dining is available at one of the hotel's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 8 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 6426 square feet (597 square meters) include conference space. This all-inclusive hotel also offers a nightclub, a fitness center, and a sauna. Complimentary self parking is available on site.

Platinum Yucatan Princess Adults Only - All inclusive has designated areas for smoking.

  • Express check-in
  • Daily
  • Number of outdoor pools - 13
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Conference space size (meters) - 597
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 6
  • Total number of rooms - 470
  • Internet access - wireless
  • Number of buildings/towers - 5
  • Tennis on site
  • Internet access
  • Coffee/tea in common areas
  • Number of bars/lounges - 8
  • Number of poolside bars - 2
  • Full-service spa
  • Number of beach bars - 1
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Nightclub
  • Spa services on site
  • Number of restaurants - 6
  • Conference space size (feet) - 6426
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Platinum Yucatan Princess Adults Only - All inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Room service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Plasma TV
  • TV size: 42
  • TV size measurement: inch
  • Furnished balcony
  • Separate living room
  • Bathtub or shower
  • Balcony or patio
  • Furnished balcony or patio
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 5
  • LED light bulbs
  • Wardrobe or closet

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.

Asiatico - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

13 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Snorkeling nearby
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Scuba diving nearby

Spa Services

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in is available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Minimum guest age is 18

Gap period enforced between guest stays - 24 hours

Hotel Names

  • Platinum Yucatan Princess Adu
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults
  • Platinum Yucatan Princess Adults Only All inclusive
  • Paltinum Yucatan Princess Adults Only All Inclusive
  • Platinum Yucatan Princess Adults Only - All inclusive Hotel

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Guests under 18 years old are not permitted at this adults-only property.

Contactless check-in is available.

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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