Maroma, A Belmond Hotel, Riviera Maya

Choose dates to view prices

2 restaurants; breakfast, lunch, and dinner served

Villa (Maroma) | Premium bedding, down comforters, minibar, in-room safe

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

On private beach
Pool
Pet friendly
Parking included

$834 nightly

$989 total

Total with taxes and fees

Jul 5 - Jul 6

Explore the area

Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710

Place, Playa Paraiso Golf Course
‪7 min drive‬
Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
‪8 min drive‬
Place, Maroma Beach
‪10 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪42 min drive‬

Room options

Deluxe Room, Ocean View (Deluxe Ocean View Room)

Ocean view
377 sq ft
Sleeps 2
1 King Bed
Free WiFi

Ocean View Premium Suite

Ocean view
614 sq ft
Sleeps 3
1 King Bed
Free WiFi

Garden View Premium Suite

Garden view
829 sq ft
Sleeps 3
1 King Bed
Free WiFi

Deluxe Room, Garden View (Deluxe Garden View Room)

Exceptional

Garden view
377 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds
Free WiFi

Junior Suite, Ocean View (Ocean View Junior Suite)

Ocean view
506 sq ft
Sleeps 3
1 King Bed OR 2 Twin Beds
Free WiFi

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms

Exceptional

Garden view
1119 sq ft
Sleeps 5
2 Twin Beds and 1 King Bed
Free WiFi

Suite, Private Pool, Oceanfront (Pavo Real)

Ocean view
925 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

Ocean view
893 sq ft
Sleeps 3
1 King Bed
Free WiFi

Junior Suite, Garden View

Garden view
581 sq ft
Sleeps 3
1 King Bed
Free WiFi

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

Ocean view
1141 sq ft
1 bedroom
Sleeps 5
2 King Beds
Free WiFi

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

Ocean view
1184 sq ft
Sleeps 5
1 King Bed and 2 Twin Beds
Free WiFi

Suite, 1 Bedroom, Oceanfront

Ocean view
657 sq ft
Sleeps 3
1 King Bed
Free WiFi

Villa, 2 Bedrooms, Private Pool (Mariposa)

Ocean view
1141 sq ft
1 bedroom
Sleeps 5
2 King Beds
Free WiFi

Villa (Maroma)

Ocean view
Sleeps 10
4 King Beds
Free WiFi

Suite, Ocean View

Ocean view
Sleeps 3
1 King Bed
Free WiFi

Similar properties

3 bars/lounges, swim-up bar, poolside bar

Pool
Spa
All inclusive plans available
Pet friendly

$355 nightly

Jun 29 - Jun 30

Total with taxes and fees

On private beach
Pool
Breakfast included
All inclusive

$406 nightly

Jul 1 - Jul 2

Total with taxes and fees

About the neighborhood

Playa del Carmen

With a stay at Maroma, A Belmond Hotel, Riviera Maya in Playa del Carmen, you'll be 6.9 mi (11.1 km) from El Camaleón Mayakoba Golf Course and 11.7 mi (18.9 km) from Quinta Avenida. .This beach hotel is 12.1 mi (19.5 km) from Puerto Morelos Town Square and 17.1 mi (27.5 km) from Xcaret Eco Theme Park.

What's nearby

Playa Paraiso Golf Course - 7 min drive - 2.9 miles
Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 3.1 miles
Paradise Beach - 10 min drive - 3.3 miles
Maroma Beach - 10 min drive - 2.2 miles
El Camaleón Mayakoba Golf Course - 15 min drive - 8.6 miles

Getting around

Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

‪Alberca - Pool - Bar - ‬15 min drive
‪El Pajarito - ‬6 min walk
‪Olivetti - ‬12 min drive
‪Snake Bar At Iberostar Maya - ‬15 min drive
‪Under The Sea - ‬12 min drive

About this property

Maroma, A Belmond Hotel, Riviera Maya

Maroma, A Belmond Hotel, Riviera Maya offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maroma Spa by Guerlain has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a steam room and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Mexican cuisine at Casa Mayor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Playa del Carmen? This hotel has 377 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.

Casa Mayor - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Freddy's Bar - This cocktail bar specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Woodend by Curtis Stone - This beach restaurant serves dinner only. Open daily.

Bambuco - This beachfront cocktail bar specializes in Mexican cuisine and serves lunch only. Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Onsite parking available only on request
Free uncovered self parking on site
Free uncovered valet parking on site
Limited onsite valet and self parking

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 restaurants
A beach bar
Private picnics

Restaurants on site

Bambuco
Casa Mayor
Freddy's Bar
Woodend by Curtis Stone

Things to do

24-hour gym
Art gallery
Fitness classes
Free bicycle rentals
Full-service spa
Games
Pilates classes
Sailing
Scuba diving
Shopping
Steam room
Table tennis
Volleyball
Water sports equipment

Family friendly

Baby bath
Children's books
Children's dinnerware
Grocery/convenience store
High chair
In-room babysitting (surcharge)
In-room crib
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Business services

2 meeting rooms
377 square feet of conference space
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)

16 buildings
2 floors
Banquet hall
Built in 1980
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Renovated entire property - December 2022
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Children's slippers
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
Toaster oven

Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Dryer
Eco-friendly toiletries
Electrical adapters
Free daily newspapers
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Portable fan
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 4000 per pet, per stay, plus a deposit of MXN 4000 per stay

Service animals are welcome, and are exempt from fees

2 total (up to 11 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for MXN 129.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
Pet deposit: MXN 4000 per stay
Pet fee: MXN 4000 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

A car is recommended for transportation to and from this property

Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Belmond Maroma

Belmond Maroma Resort

Belmond Resort

Maroma Belmond

Maroma Resort

Maroma Hotel Playa Del Carmen

Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen

Maroma Resort Spa

Maroma, A Belmond Hotel, Riviera Maya Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Verified

10/10 Excellent

Daenen

Jan 13, 2026

Service, staff and amenities were amazing.

Stayed 7 nights in Jan 2026

Verified

10/10 Excellent

James

Jan 19, 2026

Liked: Cleanliness, property conditions & facilities

We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our stay. From the arrival welcome ritual to the departure treats, the staff was unbelievably hospitable. They even made us custom hats that said fiance/fiancee! We will definitely be back.

Amazing hotel with local flora & fauna

Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.

Stayed 3 nights in Aug 2025

Verified

10/10 Excellent

Morgan

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

Verified

10/10 Excellent

Luis

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor hotel

Mi hotel favorito

Stayed 3 nights in Apr 2025

Verified

10/10 Excellent

Cathrine

Jul 25, 2024

5 🌟🌟🌟🌟

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view, customer service, and hotel. We rode out hurricane Zeta but we still enjoyed our stay. This is the place to stay if you want to feel like family.

Stayed 3 nights in Oct 2020

Verified

10/10 Excellent

Stephen

Sep 29, 2020

Feb 2, 2020

Jan 15, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, beautiful grounds, quiet. Lovely room and pools. Lots of space, good yoga.

Stayed 4 nights in Jan 2020

Maroma, A Belmond Hotel, Riviera Maya

Choose dates to view prices

Photo gallery for Maroma, A Belmond Hotel, Riviera Maya

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, Ocean View (Deluxe Ocean View Room)

Deluxe Room, Ocean View (Deluxe Ocean View Room)

View all photos for Ocean View Premium Suite

Ocean View Premium Suite

View all photos for Garden View Premium Suite

Garden View Premium Suite

View all photos for Deluxe Room, Garden View (Deluxe Garden View Room)

Deluxe Room, Garden View (Deluxe Garden View Room)

View all photos for Junior Suite, Ocean View (Ocean View Junior Suite)

Junior Suite, Ocean View (Ocean View Junior Suite)

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

View all photos for Suite, Private Pool, Oceanfront (Pavo Real)

Suite, Private Pool, Oceanfront (Pavo Real)

View all photos for Suite, 1 Bedroom, Oceanfront (Plunge Pool)

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

View all photos for Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

View all photos for Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

View all photos for Villa, 2 Bedrooms, Private Pool (Mariposa)

Villa, 2 Bedrooms, Private Pool (Mariposa)

View all photos for Villa (Maroma)

Villa (Maroma)

View all photos for Suite, Ocean View

Suite, Ocean View

Similar properties

Fairmont Mayakoba

About the neighborhood

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Maroma, A Belmond Hotel, Riviera Maya

Awards and affiliations

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention