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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Superior Room, Partial Ocean View (Cabanas Vision)
Room with view
366 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Deluxe Room
430 square feet
1 King Bed
Room sleeps 2 guests
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Premium Room
624 square feet
1 King Bed
Room sleeps 2 guests
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Standard Room
355 square feet
1 King Bed
Room sleeps 2 guests
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Standard Quadruple Room
269 square feet
2 Queen Beds
Room sleeps 4 guests
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Junior Room
Room with view
301 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Comfortable boutique hotel, walk to Central Square

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
Grocery/convenience store
24-hour front desk

Illusion Boutique Hotel By BFH is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Quinta Alegría Shopping Mall. This boutique hotel is 6.2 mi (10 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 47 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Take advantage of the hotel's room service. A complimentary self-serve breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and a library.

Languages Spoken

  • English

Show all languages

Illusion Boutique Hotel By BFH

8th St North, Playa del Carmen, QROO 77710

Hotel Amenities

Hotel Amenities

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers an outdoor pool, a rooftop terrace, and a library.

Illusion Boutique Hotel By BFH is a smoke-free property.

  • Library
  • Daily
  • Number of outdoor pools - 1
  • Rooftop terrace
  • Hallway handrail height (inches) - 30
  • Hallway handrail height (centimeters) - 76
  • Stairwell handrail height (inches) - 11
  • Free self-serve breakfast
  • Stairwell handrail height (centimeters) - 28
  • 24-hour front desk
  • Free beach club nearby
  • Free breakfast
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Nature reserve
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Wheelchair accessible
  • Terrace
  • Wheelchair accessible – no
  • Pool umbrellas
  • Total number of rooms - 47
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Illusion Boutique Hotel By BFH offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Room service
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Toothbrush and toothpaste not available
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

A complimentary self-serve breakfast is served each morning between 7:00 AM and 11:30 AM.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Debit cards

Gap period enforced between guest stays - 72 hours

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Illusion
  • Illusion Boutique
  • Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
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  • Illusion Boutique Hotel Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Xperience Hotels Adults
  • Illusion Boutique Adults Xperience Hotels
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  • Illusion Boutique Hotel by Xperience Hotels Adults Only
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  • Illusion Boutique Adults Xperience Hotels Playa del Carmen
  • Illusion Boutique Hotel by Xperience Hotels
  • Illusion Boutique Hotel
  • Illusion By Xperience Hotels

We should mention

Children 5 years old and younger are not permitted at this property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Contactless check-in and contactless check-out are available.

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