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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Panoramic Suite, Oceanfront (Butler Suite)
Room with view
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Suite
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, Pool View
646 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, Oceanfront (Corner, Butler Suite)
Room with view
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, Oceanfront (Butler Suite)
Room with view
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite (Upper Floor)
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Last Available Room
646 square feet
1 Double Bed 1 King Bed
Room sleeps 2 guests
Select dates to see price
Romantic Villa, Private Pool (Butler Service)
2088 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Elegant adults-only resort on the beach

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business center
Smoke-free property

With a stay at Iberostar Grand Paraíso - Adults Only - All Inclusive in Playa del Carmen, you'll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4 mi (6.5 km) from Maroma Beach. This luxury resort is 11 mi (17.7 km) from Ojo de Agua Beach and 11 mi (17.7 km) from Puerto Morelos Reef.

Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Iberostar Grand Paraiso Adults Only - All Inclusive

Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Access to onsite golf course
  • Use of golf cart

Lessons/classes/games
  • Aerobics
  • Pilates

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf equipment

  • Access to onsite nightclubs included
  • Golf - use of golf cart included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • 24-hour room service
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • Tennis included
  • Limited meals offered through room service
  • All available beverages included
  • Minibar (all beverages included)
  • Use of golf equipment not included
  • Tennis lessons included
  • Golf included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Hotel Amenities

Iberostar Grand Paraíso - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Iberostar Grand Paraíso - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 20 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive resort also offers a health club, a steam room, and a garden. Onsite self parking and valet parking are complimentary.

Iberostar Grand Paraíso - Adults Only - All Inclusive is a smoke-free property.

  • Free use of nearby fitness center
  • Library
  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Water dispenser
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Table tennis
  • Conference space size (meters) - 3515.00
  • Number of meeting rooms - 4
  • Terrace
  • Free buffet breakfast
  • Bicycle tour information
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 310
  • No accessible shuttle
  • Number of floors - 3
  • Golf course on site
  • Tennis on site
  • Pro shop
  • Casino
  • Clubhouse
  • Shopping mall on site
  • Registration desk height (inches) - 43
  • Registration desk height (centimeters) - 110
  • Elevator door width (inches) - 43
  • Number of bars/lounges - 6
  • Elevator door width (centimeters) - 110
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Evening entertainment
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Smoke-free property
  • Number of slot machines - 25
  • Nightclub
  • Number of gaming tables - 4
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 20
  • Conference space size (feet) - 37835
  • Banquet hall
  • Beach towels
  • Wedding services
  • Golf cart
  • Optional golf privileges
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Eco-friendly cleaning products used

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Iberostar Grand Paraíso - Adults Only - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • DVD player
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • iPod docking station
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe or closet

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Venecia - This restaurant specializes in Italian cuisine and serves dinner only.

Haiku - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Bella Vista - This buffet restaurant serves breakfast and dinner. Open daily.

Tonis Surf and Turf - This restaurant specializes in international cuisine and serves dinner only. Open daily.

La Brisa - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Sailing on site
  • Scuba diving on site

Spa Services

Spa Sensations has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Caters to adults only

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Minimum guest age is 18

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive All-inclusive property
  • All-inclusive property Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Hotel Paraiso All Inclusive
  • Iberostar Paraiso Inclusive

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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