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Room type Options Nightly price Book
Standard Studio
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
Standard Studio Suite
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Standard Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
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Standard Double Room
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Junior Suite
3 Double Beds 1 Double Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Suite
2 King Beds and 1 Queen Bed 2 Twin Beds and 1 Queen Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Family Triple Room
3 Queen Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Studio Suite
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Playa del Carmen hotel in Downtown Playa del Carmen, walk to Playa del Carmen Main Beach

Popular property highlights

Breakfast included
Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Hotel Maya Turquesa - Playa del Carmen, you'll be centrally located in Playa del Carmen, within a 5-minute walk of Playa del Carmen Main Beach and 3D Museum of Wonders. This hotel is 6.8 mi (10.9 km) from Xcaret Eco Theme Park and 0.1 mi (0.1 km) from Quinta Avenida.

Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include desks and ceiling fans, and housekeeping is provided daily.

Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

You can enjoy a meal at EPAZZOTE COMIDA MEXICANA serving the guests of Hotel Maya Turquesa - Playa del Carmen, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Languages Spoken

  • English

Show all languages

Hotel Maya Turquesa - Playa del Carmen

Calle 8 Norte, s/n, Playa del Carmen, QROO 77710

Renovations & Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Hotel Amenities

Hotel Amenities

In addition to a children's pool, Hotel Maya Turquesa - Playa del Carmen provides an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff.

Hotel Maya Turquesa - Playa del Carmen is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Free breakfast
  • Tours/ticket assistance
  • Free WiFi
  • Smoke-free property
  • Swimming pool
  • Children's pool
  • Free reception
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • Snack bar/deli
  • Hosted evening meal
  • Total number of rooms - 41
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish
  • Portuguese

Room Amenities

Hotel Maya Turquesa - Playa del Carmen offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Ceiling fan
  • Desk
  • Cookware, dishware, and utensils
  • Access via exterior corridors
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bathrooms - 1
  • Wardrobe or closet

Where to Eat

A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.

EPAZZOTE COMIDA MEXICANA - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Noise-free rooms not guaranteed

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: MXN 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Maya Turquesa
  • Hotel Maya Turquesa Playa del Carmen
  • Maya Turquesa
  • Maya Turquesa Playa del Carmen
  • Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico
  • Maya Turquesa Playa l Carmen
  • Hotel Maya Turquesa
  • Maya Turquesa Carmen Carmen
  • Hotel Maya Turquesa 50 Metros 5TH AV
  • Hotel Maya Turquesa - Playa del Carmen Hotel
  • Hotel Maya Turquesa - Playa del Carmen Playa del Carmen
  • Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen

We should mention

Pool access available from 9 AM to 10 PM.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

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