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Casa Ticul Hotel Boutique 5Th Av

3.5 star property

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Photo gallery for Casa Ticul Hotel Boutique 5Th Av

Lobby sitting area
Interior
2 outdoor pools
Design Apartment | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Comfort Apartment | Premium bedding, down comforters, Select Comfort beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, Select Comfort beds, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Junior Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Honeymoon Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Honeymoon Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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$38 nightly
The price is $49
Jun 22 - Jun 23
Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Casa Ticul Hotel Boutique 5Th Av, you'll be centrally located in Playa del Carmen, just a 5-minute walk from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.3 mi (0.4 km) from Mamitas Beach and 6.4 mi (10.3 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles
  • Central Square - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪De Local - ‬1 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Casa Ticul Hotel Boutique 5Th Av offers 28 air-conditioned accommodations with complimentary bottled water and designer toiletries. Select Comfort beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance and a picnic area.
You can enjoy a meal at the restaurant serving the guests of Casa Ticul Hotel Boutique 5Th Av, or stop in at the snack bar/deli.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Casa Ticul Hotel Boutique 5Th Av has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's beach club is 600 yards (550 meters) away.

Renovations and closures

This property is closed from November 8 2024 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Casa Ticul Hotel Boutique 5Th Av Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 348 out of 766 reviews
Rating 8 - Good. 203 out of 766 reviews
Rating 6 - Okay. 96 out of 766 reviews
Rating 4 - Poor. 45 out of 766 reviews
Rating 2 - Terrible. 74 out of 766 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 17 nights in Aug 2023
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Vonshae

Liked: Staff & service
Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Boutique Hotel near 38th Street and 5th Avenue. From here you can walk all over Playa del Carmen. Very friendly staff and beautiful surroundings. Big rooms, modern and very clean!
Stayed 1 night in Oct 2022
Verified

8/10 Good

Froylan

Liked: Cleanliness, staff & service, amenities
Small but very attentive staff and make you feel and home Property needs some upgrades but overall good for the price I would gladly recommend this property to friends and family
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Rudolph P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well presented
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Oumary

Liked: Cleanliness, staff & service, amenities
The location they clean the rooms everyday
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Barbara

Liked: Staff & service
The location is great. I suggest to improve maintenance of the common areas and more attention to the bathrooms. The staff is pretty friendly.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable and the breakfast included in the reservation was delicious. Staff is very friendly and accomodating. One caveat for those people with limited mobility would be that the stairs are a challenge and there is no elevator.
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

Martha

Disliked: Cleanliness, amenities, property conditions & facilities
Just the location was very good other than that very old and not good ,very noisy.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Richard

Liked: Staff & service
Very good value but just a bed to sleep in. The staff was very friendly and accomidating. The property can use updating but for the $$ it was fine.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Hit the mark

We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Jesus

Liked: Staff & service
Close to beach. Poor pool maintenance.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Loved location but the bathroom was dirty, had contaminated water and the jacuzzi was not worth it as it was dirty too.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Gracias por la hospitalidad, en particular a Julián que se porto muy bien el chico. Thank you for the hospitality right in front of the action. Your door step is la Quinta Ave which was convenient and made everything accessible
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Serious maintenance let down everywhere you look. The cleaning ladies and breakfast staff are great!
Stayed 14 nights in Feb 2023
Verified

8/10 Good

Matthew

Liked: Staff & service
Easy access to 5th Avenue shopping and restaurants. The hotel is a bit run-down, but the hotel staff was warm and helpful. No blankets on the beds was a bit of a surprise. Only a sheet. The breakfast was cooked to order in a fun setting.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

William

Disliked: Staff & service
Basic hostel-like hotel situated on the busy tourist walking street, 5th Avenue. No elevator. Close to everything.
Stayed 5 nights in Mar 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired Hotel

Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Geronimo

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Hector manuel Alvarado

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is great. Although you're in the 5th ave. If you have your windows closed you dont hear noises. The cleaning is good, blanquets policies are weird, also the places is not maintained constantly so dont expect to much0
Stayed 6 nights in Jan 2023
Verified

2/10 Terrible

Artem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of the worst in PDC
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Blanca Elizabeth Alejo

Disliked: Cleanliness, staff & service, property conditions & facilities
Service ,terrible, dirty and no parking lot for people with car, and the food terrible , and not enough
Stayed 5 nights in Jul 2023
Verified

2/10 Terrible

Erick

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, no blanket for the bed, no bedside lights, property looked worn down. Needs to close and renovate.
Stayed 1 night in Mar 2023