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Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

Property class: 4.5

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Photo gallery for Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

A long, clear blue pool with a tiled edge, overlooking a beach and ocean.
Property video
A seaside restaurant with outdoor seating, large windows, and a view of the ocean.
An aerial view of a resort with a beach, clear waters, and a pool area.
A restaurant with wooden tables and chairs, large windows with ocean views, and a thatched-roof structure.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
The current price is $389
$319 nightly
$389 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪5 min drive‬
  • Place, Paradise Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for OCEANFRONT SUITE - MORE INCLUSIVE

A modern hotel room with a large bed, bedside tables, a desk, a TV, and an air conditioning unit.

OCEANFRONT SUITE - MORE INCLUSIVE

  • Sea view
  • 722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for OCEANFRONT SWIM UP SUITE

A hotel room with two beds, a balcony with a view of the ocean, and a nightstand with a lamp.

OCEANFRONT SWIM UP SUITE

  • Sea view
  • 722 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for OCEANFRONT POOL SWIM UP SUITE

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

OCEANFRONT POOL SWIM UP SUITE

  • Sea view
  • 722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite with Sea View

Minibar (free items), desk, laptop workspace, blackout drapes

Suite with Sea View

  • Sea view
  • 656 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed or 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Suite Standard with Sea View

Minibar (free items), desk, laptop workspace, blackout drapes

Suite Standard with Sea View

  • Sea view
  • 721 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite Junior with Sea View

Minibar (free items), desk, laptop workspace, blackout drapes

Suite Junior with Sea View

  • Sea view
  • 721 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free WiFi

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 762 reviews
$195 nightly
The price is $239
Sep 10 - Sep 11
Total with taxes and fees
Grand Sunset Princess - All Inclusive

About the neighborhood

Playa del Carmen

When you stay at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive in Playa del Carmen, you'll be by the ocean, within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. .This all-inclusive resort is 7.5 mi (12.1 km) from Puerto Morelos Town Square and 9.6 mi (15.4 km) from Puerto Morelos Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 2.9 miles
  • Playa Paraiso Golf Course - 5 min drive - 3.1 miles
  • Paradise Beach - 8 min drive - 4.0 miles
  • Dr. Alfredo Barrera Marin Botanical Garden - 9 min drive - 6.1 miles
  • Monumento Ruta de los Cenotes - 9 min drive - 6.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • La Laguna
  • ‪Ile De France - ‬18 min drive
  • ‪El Pajarito - ‬13 min drive
  • ‪Trattoria D'Gulio - ‬18 min drive
  • Arrecife Restaurant

About this property

Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 159 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. This resort also features complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite at KICK, one of the resort's 5 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
KICK - This restaurant serves breakfast and lunch. Open daily.
PALMS RESTAURANT - This restaurant serves breakfast and lunch. Open daily.
JADE - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
HABB - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
SWELL - Onsite bar. Open daily.
Room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants

Restaurants on site

  • HABB
  • JADE
  • KICK
  • PALMS RESTAURANT
  • SWELL

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private or shared bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
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Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
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Generations Riviera Maya

Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 94 out of 162 reviews
Rating 8 - Good. 23 out of 162 reviews
Rating 6 - Okay. 19 out of 162 reviews
Rating 4 - Poor. 15 out of 162 reviews
Rating 2 - Terrible. 11 out of 162 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel! Food was great and the staff was great and they were very friendly.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly staff delicious food & drinks 10/10 recommend
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and the size. It wasn’t overly huge, but still had great amenities and a good choice of different restaurants included. The included transportation was extremely convenient and the staff in both restaurants and the hotel were always helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nicholus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, from the view to the staff. The food was amazing compared to the other resort I stayed at. I will definitely come back to this place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the beach and the included options for the cenote tours and Maroma beach day with snorkeling!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Nda Bledja

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were amazing
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jade

The pools were very clean
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family vacation. Big comfortable room, food was good and the kids club and staff there did a fantastic job. The bonus of attending the Nickelodeon water park was a great perk also.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was semi terrible but we made due. Not a foodie vacation! But staff and everybody was very nice.
Breakfast
Cute little Coaties were everywhere
Haab the Indian Restaurant was decent with great views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Bimal

Liked: Cleanliness, room comfort, communication
Great Service with Great location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, Friendly & Helpful staff
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and helpful.The kids enjoyed the kids club, outdoor games, crafts and, of course, the pool. Our room was spacious with a great view. Our day at Nickelodeon was so much fun.
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

Lia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay at your own risk! Everything was fine until housekeeping stole my money!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not derorated the room, i make reservation for the birthday dinner thry not even remember
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Stephen

Disliked: Cleanliness, check-in, communication, listing accuracy
Clean room, nice staff. Only 1 sit down restaurant for lunch and the wait was 45 minute. Lomas travel messed up our excursions and refused to take accountability
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Austin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and staff was very friendly. Only thing I would say is when at wine kitchen or at check in tell them that a bottle of wine gets charged to the room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience with Generations was the most amazing one I could've ever dreamed of. My kids and I enjoyed mostly the pool, the swim out setting. The food was outstanding, the service so friendly and really impeccable. I was able to practice my Spanish with everybody. We were pampered like we were celebrities! Everything will be in our dear memories forever. A big highlight was also Lomas transportation and their service. Thank you for giving me and my kids a dreamy experience! I highly recommend Generations Riviera Maya to any family! Hasta la próxima, amigos!
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room (except bathroom ceiling peeling)|staff was friendly, but it was sometimes difficult to communicate due to language barrier (I’m brushing up on my Spanish). Outdoor areas nice and clean. The resort felt very safe and was not crowded at all. The resort included airport transportation and check into the resort was easy. We were able to visit the Nickelodeon Aqua park, which was fun. The only downside was the unorganized transportation back to Generations from Nickelodeon. Food was decent but limited. The resort offers off-resort restaurants but most are adult only. Overall we had a good time, the trip was for 7 year olds spring break, and he had a blast so that’s the important part.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Incredible family experience
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Mohamed Yahia

Liked: Cleanliness, property conditions & facilities
This resort was beautiful and a great place for children and their families to enjoy
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Laura

Liked: Cleanliness, listing accuracy
Disliked: Communication
Communication was not good, we did not know how to access the water park and when we tried to access it we learned it had to be booked the day before. We were not able to use the water park due to that. We struggled with the restaurant options, not enough kid options. Jade restaurant was the best of our experience. They went out of their way to give good service and was very accommodating. Overall, the place was beautiful and clean.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Swim out room was great with young children.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Abner

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
generations maya is a win win
Stayed 5 nights in Jul 2025