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Cache Hotel Boutique - Adults Only

3.0 star property

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Point of interest
Lounge
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Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View | In-room safe, individually furnished, desk, laptop workspace

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 295 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Balcony, Courtyard View

Standard Suite, 1 King Bed, Balcony, Courtyard View | View from room

Standard Suite, 1 King Bed, Balcony, Courtyard View

  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, Pool Access

Standard Double or Twin Room, Pool Access | In-room safe, individually furnished, desk, laptop workspace

Standard Double or Twin Room, Pool Access

7.0 out of 10
Good
(7 reviews)
  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed, Pool Access

Standard Double Room, 1 King Bed, Pool Access | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 1 King Bed, Pool Access

7.4 out of 10
Good
(15 reviews)
  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Cache Hotel Boutique - Adults Only is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 9 minutes by foot from Playa del Carmen Main Beach. .This casino hotel is 0.8 mi (1.2 km) from Mamitas Beach and 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Central Square - 2 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Logia Café - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Zitla - ‬2 min walk

About this property

Cache Hotel Boutique - Adults Only

Cache Hotel Boutique - Adults Only offers 26 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Stay in one of 26 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and karaoke. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mediterranean cuisine at Caché restaurant, a poolside restaurant which features a bar/lounge and a pool view. Wrap up your day with a drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to noon.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and noon.
Caché restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Caché restaurant

Things to do

  • 50 slot machines
  • 8 gaming tables
  • Casino (1,600 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Sportsbook
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay
  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Cache Boutique All Adult
Cache Boutique All Adult Playa del Carmen
Cache Boutique Hotel
Cache Hotel
Cache Hotel Boutique
Cache Hotel Boutique All Adult
Cache Hotel Boutique All Adult Playa del Carmen
Cache Hotel Boutique Adults Playa del Carmen
Cache Hotel Boutique Adults
Cache Boutique Adults Playa del Carmen
Cache Boutique Adults
Cache Adults Only Del Carmen
Cache Hotel Boutique Adults Only
Cache Hotel Boutique - Adults Only Hotel
Cache Hotel Boutique - Adults Only Playa del Carmen
Cache Hotel Boutique - Adults Only Hotel Playa del Carmen

Cache Hotel Boutique - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 333 out of 736 reviews
Rating 8 - Good. 221 out of 736 reviews
Rating 6 - Okay. 107 out of 736 reviews
Rating 4 - Poor. 24 out of 736 reviews
Rating 2 - Terrible. 51 out of 736 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

CALVIN WINSTON, FORT MCMURRAY

Traveled with family
Liked: Cleanliness
Was all good very curtious staff and owner makes you feel very welcome
Stayed 13 nights in Nov 2025

8/10 Good

Cedric

Stayed 3 nights in Dec 2025

10/10 Excellent

Roberto

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Yassine

Stayed 1 night in Nov 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

8/10 Good

Hector, East Chicago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, friendly staff. AWESOME location. Walking distance to everything!
Stayed 4 nights in Oct 2025

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location!
Stayed 9 nights in Jun 2025

8/10 Good

Curtis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is fun and for people who want to have fun and dance and listen to music or just chill and listen to music and eat and drink right outside your room sitting at the tables or at the bar or in the pool, connected to the casino. Only problem is none of the taxi guys know about this place and even giving them the address they seem ti get confused. It’s better to say the casino if you want to get dropped off at the right place Staff was great. It does get a little loud late night but that was my type of party and I also sleep well through most things so was not a bother to me or my wife.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe, WESTMINSTER

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good, the pool area was nice and they had good entertainment in the evenings and nights. The location was excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

Maritza A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and they had a variety of options.
Stayed 7 nights in Aug 2025

10/10 Excellent

Erik

Stayed 1 night in Aug 2025

8/10 Good

Aleyda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It shiuld have more options for food than Lebanese food, not all of us like that food. The breakfast should have more variety, as same as the music, Latin music should be included
Stayed 6 nights in Aug 2025

6/10 Okay

Michael

Liked: Amenities
Free live music every night from 6pm till... but not past 1am. All rooms appear to have direct access to the party! Good selection of Lebanese food on the hotel menu.
Stayed 1 night in Aug 2025

8/10 Good

jacek

Stayed 8 nights in Jul 2025

8/10 Good

Kareem

Liked: Cleanliness, staff & service
Nice view friendly staff vibrant entertainment
Stayed 7 nights in Jul 2025

4/10 Poor

Keiichi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t bother!

Don’t bother. Keep looking for a better hotel. Best thing about cache hotel is location (close to 5th avenue). The rest is just bland and disappointing! Non existent room cleaning, towels never changed, breakfast was ok but small portions. We had two “suites”, with complimentary power cut outs, broken double glazed windows, damp smell, mosquitoes and drain flies. Sorry to say I was thoroughly underwhelmed with my stay, and if I had an option - would have moved!
Stayed 7 nights in Jul 2025

2/10 Terrible

Jamie, Davenport

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel lied and Expedia did not help. I booked a room with a hot tub as we planned on doing lots of theme parks and we thought it would be nice to use after the long day. I looked at many hotels but went with this hotel for that reason. Only two class of rooms had hot tub listed in the description and I took one of them. When we checked into the room there was not hot tub and I checked with the office and was took that room only had a bath tub and not a hot tub. I showed them the description there it clearly said hot tub and they would do nothing. But I could upgrade to the most expensive room which did have a hot tub. I called Expedia and talked and emailed them and they was no help. Totally unwilling to help me in any way. We stayed the night in the room and was horrified to learn our room was next to a outdoor dance area that had live very loud live music until 1 am and we was unable to sleep. Call Expedia again they was no help. We looked for another hotel but was unable to find anything we could afford after paying out all the money we had already. We paid the experience upgrade fees to change to the room with the hot tub and it was farther away from the music but sadly not far enough... every night very loud music until 1 am we purchased eye plugs and they only helped a little. We was so tried everyday and was unable to enjoy our trip and the trip was to celebrate my birthday. As bad as the hotel was Expedia was just his worst has they didn't care.
Stayed 7 nights in Jun 2025

8/10 Good

Kayleigh

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great vibe, and fantastic staff! We loved our stay here! The location couldn’t be better—just a minute’s walk to 5th Avenue. The rooftop pool and bar were perfect for relaxing, and the included breakfast was honestly one of the best I’ve ever had. There was something fun happening every night—DJs, salsa lessons, movie nights, a live jazz band—great for staying in or kicking off the evening before heading out. The staff were incredibly friendly and went above and beyond, even recommending a local beach to avoid the seaweed. I’d absolutely recommend this hotel to friends and will definitely be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Latoya C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Cache for my 34th birthday. I love the breakfast selection every morning hot made to order.The customer service was top tier at hotel cache. The local vendors sell unique gifts and food at nights just steps outside the hotel; Cache is walkable to 5th Avenue do shopping. I got to take a collectivo to Xcaret for my bday 10/10 experience. Every three days my room was cleaned 10/10 I had no issues.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nico

Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Andrew

If I could curse on here I would. WOW not a good place. The bar was great, great food, great events but owner/front desk operations not the same. Terrible at handling customer services they respond or care to communicate the correct information to the airport shuttle which caused missing flights. Cleaning employees were great and kind.
Stayed 3 nights in Jun 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Agree with the previous comments that this is a loud hotel. Cleanliness is okay for a place to just sleep.
Stayed 4 nights in May 2025

6/10 Okay

Alvin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is close to fifth Ave and centro marketplace that opens nightly. Breakfast every morning was nice and great value. Evenings were really loud with live music. If you enjoy this type of setting you will love this place. It didn’t really bother us much. Only issue was sheet had a stain on it and they took forever to change it. Room had a slight damp smell. I also didn’t get my VIP parking privileges which I found out about after they changed me for daily parking. The bartender was the best and she makes the best mixed drinks!
Stayed 4 nights in May 2025