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Coco Azul Hotel Boutique

Property class: 2

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Photo gallery for Coco Azul Hotel Boutique

A swimming pool with blue tiled flooring, surrounded by buildings and a clear sky.
A spacious indoor area with a high ceiling, wicker furniture, and potted plants.
A corridor with wicker chairs, a wooden bench, and potted plants.
An outdoor patio area with round tables and chairs, surrounded by large umbrellas.
A hotel room with two beds, a ceiling fan, wall art, a small table with a lamp, and a marble floor.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
The current price is $28
$20 nightly
$28 total
Total with taxes and fees
Aug 31 - Sep 1

Explore the area

View in a map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe Suite, Garden View

A hotel room with a bed, a ceiling fan, a potted plant, and a wall-mounted light fixture.

Deluxe Suite, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

A bedroom with a bed, a ceiling fan, a TV mounted on the wall, and a potted plant.

Junior Suite, 1 King Bed with Sofa bed, Garden View

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Garden View

A hotel room with two beds, a ceiling fan, wall-mounted abstract art, and a window with blinds.

Family Suite, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

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The price is $41
Sep 22 - Sep 23
Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Coco Azul Hotel Boutique in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. .This spa hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Calle 12 - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk

About this property

Coco Azul Hotel Boutique

Coco Azul Hotel Boutique offers 11 accommodations. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 11 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Wrap up your day with a drink at the beach bar.
Featured amenities include a 24-hour front desk and lockers.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 6 per day)
  • Street parking available

Food and drink

  • A beach bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Wednesday and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 6 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen

Coco Azul Hotel Boutique Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 83 out of 214 reviews
Rating 8 - Good. 48 out of 214 reviews
Rating 6 - Okay. 31 out of 214 reviews
Rating 4 - Poor. 23 out of 214 reviews
Rating 2 - Terrible. 29 out of 214 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MARIA FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Capt.Eric

Liked: Cleanliness, staff & service, amenities
Nice place, quick check in and right on 5th Avenue don't miss the rooftop pool.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Aurora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is more like a motel, it’s dirty, and the staff is rude.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

GLORIA

Liked: Staff & service
is noisy street, I could not sleep well there is music until 3am or 4am very loud. Very friendly staff.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Leon

The room was clean, staff was good. It was a little noisy being that fah was really close.
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

Diane

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Parking was not necessary for me. Shops conveniently outside the location.
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Monica Rios

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that’s all. walls and bathroom dirty, reception during the night Martin charge us $200 pesos for a old white towel that he said it was stained with hair dye, toilet paper very restricted and we were 2 people in the room, they have shows during the night in the 4th floor until 12am with very loud music, didn’t know about it and couldn’t not sleep until show ends, not happy with all this I will never stay at this place 👎
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Sam wujun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Dec 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location of the property.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready , but there was nothing in the bathroom at all no supplies
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Cristal

Liked: Cleanliness, staff & service
Disliked: Amenities
L
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alycia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, wifi was great, hot water and great water pressure.Rooftop area was nice and relaxing. One of may favourite hotels in playa and we have been to 7 of them. Not a bunch of rules and they never bug you so you can just relax and enjoy your stay. Staff was very pleasant to us,
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the rooms were newly refurbished, and everything was new and clean and very comfortable
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant boutique hotel. Loved the that
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Area.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location.. it’s in the heart of all the fun of Playa de Carmen 💕💕💕
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

MARIA

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty at the entrance, the smell was bad, the closes parking lot was like 6-8 blocks away.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Ana Maria

Liked: Cleanliness, staff & service
The property is well located on 5th avenue
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Unit was just OK. AC worked fine. We were there for 6 days and the room was cleaned once and only because we requested it. Staff was friendly. As it is located on 5th Ave in Playa Del carmen, location is ideal for a variety of activities, restaurants, beach, ferries to Cozumel. Very noisy in the evening until approx 2 AM.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Abdias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Its a very nice Hotel, well located and confort enough.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

THIEN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
just your below average property. No amenities what so ever...not even courtesy coffee and no microwave.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Miriam Dinorah

Disliked: Cleanliness, property conditions & facilities
The room was so dirty, without paper roll, the room in general smell urine, the room was in very bad condition. I left one night before.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

catalean mike

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom with rust and mold. Comode not secure, super loud expect long sleepless nights
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Cecilia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WORST EXPERIENCE!! PESIMA EXPERIENCIA!!! They got into my room when I was away to lock my dog into the bathroom. They call themselves a “pet friendly” hotel. First, they opened my room during my stay and the worst was to lock my chihuahua in the bathroom heat. They said no one did it but I have a video of the stair height and like if my 20 cm chihuahua was able to open the door, get in there and lock herself in. Fortunately I left for only one hour but definitely not the place to stay if you have a paw companion. They can rob you as they get into the rooms whenever they want. PESIMO!!!
Stayed 1 night in May 2026