With a stay at CALIXTA Hotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.5 mi (0.7 km) from Mamitas Beach and 0.7 mi (1.2 km) from Playacar Beach.
What's nearby
Nuestra Senora del Carmen Catholic Church - 1 min walk - 0.0 miles
Calle 12 - 2 min walk - 0.1 miles
Quinta Avenida - 3 min walk - 0.2 miles
Central Square - 3 min walk - 0.2 miles
Playa del Carmen Main Beach - 6 min walk - 0.4 miles
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Restaurants
Ilios restaurant - 2 min walk
Po Thai Restaurant - 1 min walk
Sushi Roll - 3 min walk
Nicoletta - 1 min walk
Zitla - 3 min walk
About this property
CALIXTA Hotel
CALIXTA Hotel offers 31 air-conditioned accommodations with laptop-compatible safes and hair dryers. 43-cm LED televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 31 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at Calixta, a poolside restaurant which features a pool view. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Calixta - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting).
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 180 for adults and MXN 180 for children
A coffee shop/cafe
A restaurant
Restaurants on site
Calixta
Things to do
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Outdoor furniture
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator (48 inch wide door)
Front entrance ramp
Handrails in stairways
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
At least 80% lighting from LEDs
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
43-cm LED TV with cable channels
More
Air conditioning
Electrical adapters
Iron/ironing board
Laptop-compatible safe
LED lighting
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-006977/2025
We should mention
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
CALIXTA Hotel Hotel
KAYAK Sol Playa del Carmen
CALIXTA Hotel Playa del Carmen
CALIXTA Hotel Hotel Playa del Carmen
CALIXTA Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 208 out of 347 reviews
10 - Excellent
208
Rating 8 - Good. 77 out of 347 reviews
8 - Good
77
Rating 6 - Okay. 29 out of 347 reviews
6 - Okay
29
Rating 4 - Poor. 22 out of 347 reviews
4 - Poor
22
Rating 2 - Terrible. 11 out of 347 reviews
2 - Terrible
11
8.6/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
Reviews
6/10 Okay
Ashraf
Traveled with group
Feb 2, 2026
Liked: Cleanliness
Disliked: Amenities
The property offers nicely renovated rooms and is conveniently located in a central area near Coco Bongo. There is also a good taco restaurant nearby called Don Sirloin. However, the staff at this location were unfriendly and unhelpful throughout our stay. We chose this hotel specifically for the loft-style rooms, but there are many better options in Playa del Carmen that provide a more welcoming experience for international guests. Additionally, the elevator felt unsafe, and each morning we were disturbed by loud housekeeping activity, including persistent banging on neighboring doors.
I was very disappointed with my stay. The room was extremely dirty upon check-in. There were no washcloths provided, which is basic housekeeping. The shower had visible mold, the curtains were dirty, and the air vents were dusty, which made the room feel neglected and unsanitary.
Cleanliness is a minimum expectation when staying at a hotel, and unfortunately this property did not meet that standard. I did not feel comfortable during my stay and would not recommend this hotel to others.
Clean. Friendly staff. VERY convenient and close proximity to main strip and restaurants. Pool made for a nice escape from the business of the strip. Would recommend and would stay here again.
Eric
Stayed 5 nights in Dec 2025
10/10 Excellent
Jennifer
Traveled with family
Jan 3, 2026
Liked: Cleanliness, staff & service, amenities
Great staff. Armando went above and beyond checking us in. We arrived later than planned when our taxi to Playa was cancelled without our knowledge. He helped the checkin process to go smoothly.
There is a great view from the rooftop restaurant and the serving staff were very kind. The hotel is super close to the alternate ADO bus station so it was very convenient. I would definitely stay there again
When we arrived, the room seemd to be nice. We left the luggage and went for a dinner. When returned to the room, the smell of dump was unbearable. We were forced to ask for another room. In the end we were transferred to another hotel. The receptionist was verry helpful and attentive.
The hotel and room were excellent for the cost. Location is awesome- shops, restaurants, beach are in walking distance. On the other hand, due to proximity to such area it gets very noisy at night. Other than that it was enjoyable stay.
Great location, comfy rooms, great view from rooftop. But that’s where it stops. The pool is super green and disgusting. It’s advertised that they only have people working the front desk from 8 to 5, but we only saw a person at the desk on the day we checked in. The entire rest of the time the front door was propped open with no one at the desk so anyone could just walk in. One of the cleaning staff checked us out the final day when we just started to leave since no one was working there all week.
Calixta is a nice boutique hotel. Quiet, great location. The room was nice. Easy check-in. It is about 15 minutes from the ADO bus station. It is 5 minutes to Quinta Avenida which is the main tourist attraction.
Location is perfect! If you’re planning to spend most of the day outside the hotel, it’s a really good place for the price. Close to where you’ll take off for excursions & to 5th Ave & the beach.
A few things to note - the photos were taken when the hotel was first built/renovated. The pool area doesn’t look like that at all now. We actually didn’t use the pool once in our entire stay because it was really worn down.
Also the breakfast is belowwwwww par. No need to sign up for it. We skipped it twice. Basically they give you coffee & fruits. Bread and orange juice (upon request). The buffet doesn’t include anything else. We also had a really unpleasant encounter on our first day at breakfast. The guy working at the restaurant asked what room we are & said it didn’t include breakfast. We know that’s not true & the reception confirmed we had breakfast included when we checked in. He insisted he wasn’t wrong & refused to call the reception to double check. He spoke in a loud voice and super rude manner, and he asked us to go resolve this with reception ourselves & ask them to send him a message. We went downstairs & had the reception message him & then he agreed to serve us breakfast. Honestly mistakes happen, but the way he refused to even consider he might be wrong, the way he spoke condescendingly assuming we hadn’t paid, and the way he asked us to resolve the communication problem between him and reception ourselves was unacceptable.
It was a perfect location. The beds were nice the breakfast was light and good price. The pool photos look different but the pool was always empty so it was a nice place to relax.
Hillary Jordan
Stayed 6 nights in Jan 2025
8/10 Good
Angelyn
Traveled with partner
Feb 14, 2025
Liked: Cleanliness, staff & service
The staff at this property was exceptional and made us feel very welcome. The pool area was small and a bit run down, but comfortable loungers, and the pool was a good temperature. The breakfast was basic (coffee, toast, fruit, yogurt); however, you could order additional items for a charge. The huevos rancheros we orddered were very good. The location of the property one block from 5th Avenue is excellent. I think the hotel is a good value for the price.
One of the nicest rooms I have stayed in. Peaceful, spacious, loads of storage, great shower and sink facilities, huge bed and lovely lighting.
You have to ask to have your room cleaned otherwise you won’t get new towels etc…
The rooftop pool is a gem, love the decor and relaxing music.
The staff were amazingly helpful. A couple of times the link to the door opening app didn’t work but that was fixed in minutes each time.
The continental breakfast is pretty basic but again, staff are great.
The WiFi was reliable and fast enough.
And finally, the location is perfect. Just away from fifth Avenue, near the ADO station and very close to everything you need in Playa.
Thank you Calixta!