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Andaz Mayakoba a Concep by Hyatt - All inclusive

5.0 star property

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Photo gallery for Andaz Mayakoba a Concep by Hyatt - All inclusive

Sundeck
Lagoon View King | View from room
Couples treatment rooms, body treatments, hot stone massages
Ocean View Studio | View from room
Breakfast, lunch, dinner served; pool views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar

Explore the area

View in a map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min walk‬
  • Place, Maroma Beach
    ‪20 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪23 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪86 min drive‬

Room options

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lagoon View King

View from room

Lagoon View King

9.8 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

Premium bedding, minibar, in-room safe, desk

Lagoon View Double

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front King

Beach Front King | Premium bedding, minibar, in-room safe, desk

Beach Front King

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double | Premium bedding, minibar, in-room safe, desk

Beach Front Double

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

  • 1076 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area | Flat-screen TV

Lagoon View Suite

  • 1076 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

  • 1076 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite | Premium bedding, minibar, in-room safe, desk

Bi-level Suite

  • 1873 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba a Concep by Hyatt - All inclusive is a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. .This all-inclusive resort is 5.7 mi (9.1 km) from Maroma Beach and 7.7 mi (12.3 km) from Paradise Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk - 0.4 miles
  • Quinta Avenida - 10 min drive - 5.7 miles
  • Playa del Carmen Main Beach - 11 min drive - 6.0 miles
  • Maroma Beach - 20 min drive - 6.8 miles
  • Xcaret Eco Theme Park - 23 min drive - 11.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪La Copa - ‬6 min drive
  • ‪Hix Bar & Lobby Lounge - ‬15 min walk
  • ‪Las Brisas Restaurant & Lounge Bar - ‬6 min drive
  • ‪La Laguna - ‬17 min walk
  • ‪Agave Azul - Tequila Library - ‬17 min walk

About this property

Andaz Mayakoba a Concep by Hyatt - All inclusive

Luxury resort on the beach, with 2 outdoor pools
Andaz Mayakoba a Concep by Hyatt - All inclusive offers 214 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite at Cocina Milagro, a poolside restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cocina Milagro - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Tinta del Pulpo - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Casa Amate - This fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.
Sotavento - This seafood restaurant is located on the beach. Reservations are required. Open daily.
Vegan Bar - This beachfront restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 2 2025 to May 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba A Concept by Hyatt
Andaz Mayakoba A Concept by Hyatt All Inclusive
Andaz Mayakoba a Concep by Hyatt - All inclusive Resort
Andaz Mayakoba a Concept By Hyatt All Inclusive Package