Ambassador at Grand Velas All Inclusive
5.0 star property
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Photo gallery for Ambassador at Grand Velas All Inclusive
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pool
- All inclusive
- Bar
- Hot Tub
- Parking included
- Housekeeping
$1,504
$1,504
$1,504 nightly
$1,504 total
Total with taxes and fees
Dec 11 - Dec 12
Explore the area
Playa del Carmen, QROO
- El Camaleón Mayakoba Golf CoursePlace, El Camaleón Mayakoba Golf Course7 min drive
- Playa XcalacocoPlace, Playa Xcalacoco10 min drive
- Tres Rios EcoparkPlace, Tres Rios Ecopark17 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)94 min drive
Room options
View all photos for Ambassador Suite Ocean View
Ambassador Suite Ocean View
- 1270 sq ft
- 1 bedroom
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Queen Beds
View all photos for Ambassador Pool Suite Ocean View
Ambassador Pool Suite Ocean View
- 1270 sq ft
- 1 bedroom
- Ocean view
- Sleeps 4
- 1 King Bed
View all photos for Ambassador Two Bedrooms Family Suite Ocean View
Ambassador Two Bedrooms Family Suite Ocean View
- 2540 sq ft
- 2 bedrooms
- Ocean view
- Sleeps 7
- 1 King Bed and 2 Queen Beds
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About the neighborhood
Playa del Carmen
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. .This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
What's nearby
- El Camaleón Mayakoba Golf Course - 7 min drive - 1.6 miles
- Gran Coyote Golf - 10 min drive - 3.1 miles
- Playa Xcalacoco - 10 min drive - 2.5 miles
- Tres Rios Ecopark - 17 min drive - 5.0 miles
- Xcaret Eco Theme Park - 30 min drive - 12.7 miles
Getting around
- Cancun Intl. Airport (CUN) - 48 min drive
Restaurants
- Amaranto - 13 min drive
- El Beso Pool Bar - 13 min drive
- Steakhouse - 13 min drive
- Restaurante Hacienda - 11 min drive
- Yucatán Main Restaurant - 12 min drive
About this property
Ambassador at Grand Velas All Inclusive
Luxury hotel on the beach, with 3 outdoor pools
Ambassador at Grand Velas All Inclusive offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
3 outdoor swimming pools and 4 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SE Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Chaka - Overlooking the garden, this family restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Sen Lin - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Lucca - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Frida - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cocina de Autor - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
A complimentary grocery shopping service is offered and 24-hour room service is available.
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge)
- Free beach shuttle
- Limo/town car service
- Free self parking on site
- Limited onsite parking
- Onsite parking includes off-street options
Food and drink
- 2 beach bars
- 3 poolside bars
- 3 swim-up bars
- 6 bars/lounges
- 8 restaurants
- Couples/private dining
- Free daily manager's reception
- Private picnics
- Snack bar/deli
Restaurants on site
- Chaka
- Cocina de Autor
- Frida
- Lucca
- Sen Lin
Things to do
- 18-hole adjacent golf course
- 3 outdoor pools
- 4 hot tubs
- Arcade/game room
- Beach volleyball
- Beach yoga
- Billiards/pool table
- Children's pool
- Ecotours
- Fitness classes
- Free bicycle rentals
- Free children's club
- Full-service spa
- Gym
- Hiking/biking trails
- Indoor pool
- Kayaking
- Mini golf
- Pilates classes
- Sauna
- Shopping
- Steam room
Family friendly
- 3 outdoor pools
- Arcade/game room
- Babysitting (surcharge)
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free supervised activities for children
- Indoor pool
- Laundry facilities
- Mini golf
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Free grocery shopping service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- Business center
- Computer station
- Conference center (91,548 square feet of space)
- Meeting rooms
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Free beach cabanas
- Garden
- On the beach
- Picnic area
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- Aromatherapy
- Ayurvedic treatments
- Body wraps
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hot tub
- Hydrotherapy
- Manicures/pedicures
- Mud bath
- Prenatal massages
- Reflexology
- Sauna
- Steam room
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 4 floors
- Ballroom
- Banquet hall
- Built in 2008
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Jetted bathtub or rainfall showerhead
- Private bathroom
- Slippers
- Towels provided
Entertainment
- Flat-screen TV with premium cable channels
- iPod dock
Food and drink
- 24-hour room service
- Champagne service
- Espresso maker
- Free bottled water
- Free stocked minibar
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Ceiling fan
- Connecting rooms available
- Desk
- Free daily newspapers
- Iron/ironing board
- Laptop workspace
- Laptop-compatible safe
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply for connecting/adjoining rooms and are subject to availability.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
Property is also known as
Ambassador Grand Velas All Inclusive Playa del Carmen
Ambassador Grand Velas All Inclusive
Ambassador Grand Velas Playa del Carmen
Ambassador Grand Velas
Ambassador Grand Velas All Inclusive All-inclusive property
Ambassador Velas Inclusive in
Ambassador At Velas Inclusive
Ambassador at Grand Velas All Inclusive Hotel
Ambassador at Grand Velas All Inclusive Playa del Carmen
Ambassador at Grand Velas All Inclusive Hotel Playa del Carmen