Aloft by Marriott Playa del Carmen

4.0 star property

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Exterior
Restaurant
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $113
$90 nightly
$113 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536
  • Place, Guadalupe Church
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪18 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

Breezy, Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Breezy, Room, 2 Queen Beds, Balcony

7.4 out of 10
Good
(3 reviews)
  • City view
  • 443 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 899 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 867 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed

  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Balcony

  • 853 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

aloft, Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

About the neighborhood

Playa del Carmen

With a stay at Aloft by Marriott Playa del Carmen in Playa del Carmen (Luis Donaldo Colosio), you'll be within a 5-minute drive of Quinta Avenida and Punta Esmeralda Beach. .This hotel is 1.6 mi (2.6 km) from Playa del Carmen Main Beach and 6.5 mi (10.5 km) from Xplor Theme Park.

What's nearby

  • Guadalupe Church - 3 min walk - 0.2 miles
  • Mamitas Beach - 18 min walk - 1.0 mile
  • Quinta Avenida - 3 min drive - 1.1 miles
  • Playa del Carmen Main Beach - 3 min drive - 1.4 miles
  • Punta Esmeralda Beach - 7 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Tacos el Rey - ‬5 min walk
  • ‪Yo Amo México - ‬9 min walk
  • ‪El Pechugón - ‬10 min walk
  • ‪Las Ollas Calientes - ‬9 min walk
  • ‪Danilo Coffee House - ‬8 min walk

About this property

Aloft by Marriott Playa del Carmen

Aloft by Marriott Playa del Carmen offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Make yourself at home in one of the 167 individually decorated guestrooms, featuring MP3 docking stations and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and free tea bags/instant coffee, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a reception hall.
Enjoy a meal at Nook or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Nook - Onsite restaurant.
W XYZ Bar - Onsite bar. Open daily.
Splash RoofTop - Onsite rooftop bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Aloft by Marriott Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (MXN 200 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nook
  • Splash RoofTop
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Dock
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per pet, per night, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 150 for children
  • Covered self parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Aloft by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 710 reviews
Rating 8 - Good. 114 out of 710 reviews
Rating 6 - Okay. 35 out of 710 reviews
Rating 4 - Poor. 23 out of 710 reviews
Rating 2 - Terrible. 29 out of 710 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jacqueline I Vargas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and a great location. The staff are super nice and friendly. Would definitely go back.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tashaun

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff was excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff. Comfortable beds, great pool. Would stay here again! Location is amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Nice place close to the beach.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Super nice pool and clean hotel. Beautiful pool. Breakfast was amazing each day and servers on point. Alejandra at the breakfast place was very professional and attentive. Location is the key and this hotel was everything we wanted to experience.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel. It is quite new with spacious rooms and good amenities. It is in a quiet area but close to 5th Avenue, the beach and many restaurants. The staff are exceptional. I will certainly stay again when in Playa.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Amber-Rose

Liked: Cleanliness, amenities, property conditions & facilities
The rooms, were comfy and well appointed. The staff was friendly and helpful. Great location. The restaurant and bar were closed pretty early, but thankfully it was in a great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Spotless, amazing rooftop pool, central location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The piil was very abnormally dirty the first 4 days but was cleaned the last 6 days. Stayed here 4 times. Everything is great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tony D

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Nice, comfortable room, friendly and attentive staff. Great rooftop pool/bar. I also love that it's on top of a grocery store, and has many restaurants. Excellent location, perfect for walking around Playa.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mikey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, stay here every year, this was my 3rd stay. Love the amenities, pool areas, service and staff always top notch. Pool towels showing their age, everything else was pretty good.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Omid

Liked: Cleanliness, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Taichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. With a supermarket, a coffee shop and a taqueria downstairs, close to everything. Looks to be very new building and super clean. The room was big, I wish there was a microwave. The rooftop pools were awesome! Didn't try the restaurant but it looked very good. Will stay again if we don't opt for an all-inclusive resort.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. A very comfortable stay for 6 nights. No noise audible from local bars and restaurants. Great location for 5th avenue. Staff were very helpful and friendly. Only downside’s were a rather noisy AC in the room and very little shade ariund the pool. The beakfast was OK. Not startling. Overall would def recommend this hotel.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Avinash

Liked: Cleanliness, amenities, property conditions & facilities
Nice time
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Amazing clean rooms! Service was top notch and everyone working there was very professional and helpful.
Stayed 9 nights in Dec 2025
Verified

8/10 Good

adalberto

Liked: Cleanliness, staff & service, amenities
Excellent customer service staff and spacious room.
Breakfast and bar areas
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet needs better food options, but other than that, great stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

May-Christin

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay. The hotel has a great pool area, big rooms, and comfortable beds. The only downside was the bathroom layout with sliding and glass doors opening to the hallway/room, which is not very practical when travelling with friends. Excellent location right by 5th Avenue, close to restaurants and shops, plus a good gym and outdoor training options across the street.
Stayed 8 nights in Jan 2026
Verified

6/10 Okay

Mikala

Liked: Staff & service
Loved the roof top pool! Room was nice but very basic. Staff were very attentive!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

carole

Liked: Amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Farbod Hosseyndoust

Liked: Cleanliness, amenities, property conditions & facilities
Aloft is always perfect!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Guadalupe

Excelente hotel
Stayed 2 nights in Aug 2025